What you can expect Zoom enables individuals and businesses to connect, collaborate, and enhance experiences. The Partner Solution Engineering team supports partners in building, positioning, and scaling Zoom solutions effectively. About the Team Zoom seeks a Partner Solution Engineer with expertise in Customer Experience and contact centers to support partners in delivering AI-first customer engagement solutions. This role involves collaborating with channel partners in North America and LATAM to enable and expand Zoom Customer Experience solutions. Responsibilities include providing technical guidance and aligning business needs with practical designs across CX, AI, voice, and related platform capabilities. This position requires deep contact center expertise, proven channel experience, technical proficiency, and a commitment to helping partners build differentiated solutions that drive customer engagement and business outcomes. Responsibilities - Acting as a pre-sales technical advisor to channel partners across North America and LATAM, with a focus on CX and contact solutions - Building relationships with partner pre-sales teams, architects, practice leaders, and other key stakeholders - Leading technical onboarding and enablement for partners building or expanding Zoom Customer Experience capabilities - Delivering technical workshops, training sessions, demos, and ongoing enablement aligned to partner maturity and growth goals - Collaborating with priority partners to build and execute technical plans that grow adoption, strengthen solution readiness, and expand their Zoom CX practice - Translating partner business goals and technical requirements into scalable solution designs and recommended architectures - Positioning AI as a core part of modern CX transformation, including self-service, agent assist, analytics, automation, and customer engagement workflows - Collaborating with internal sales, product, partner, and specialist teams to share field feedback, address adoption blockers, and improve partner readiness What we’re looking for - Possess over 5 years of experience in solution engineering, sales engineering, or partner engineering within CX, CCaaS, or cloud contact center environments. Demonstrate expertise in modern CX - technologies, including contact center, workforce engagement, analytics, conversational AI, automation, and customer journey solutions. - Prioritize with channel partners on technical enablement, practice development, and solution strategy, including building and executing partner technical enablement or growth plans Have ability to position CX solutions within broader communications, collaboration, and AI platform - conversations, with understanding of AI-driven trends shaping the CX and CCaaS market - Prioritize presentation, communication, and relationship-building skills, with understanding of sell-through channel models and partner business structures - Experience implementing, designing, or architecting CX solutions is a plus - Spanish or Portuguese language skills are a plus *Preference will be given to candidates who reside in or are able to work standard business hours aligned to the Mountain (MST) or Central (CST) time zones to support team and customer collaboration. Salary Range or On Target Earnings: Minimum: $131,200.00 Maximum: $262,400.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 03/30/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

Pre-Sales Systems Engineer - HPE Networking (Minnesota) This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: About HPE Networking HPE Networking delivers AI-native solutions from client to cloud unified through AIOps, automation, and built-in security. Our solutions include campus and branch connectivity (wireless, switching, SD-WAN), plus high-performance data center, cloud, and wide area networking built for demanding AI workloads and massive scale, throughput, and performance. We are pioneering the self-driving network. The opportunity We’re hiring a Senior Sales Engineer to drive technical wins across a defined territory in Minnesota, alongside a Territory Manager. You’ll blend deep networking expertise with consultative selling to help customers modernize networks, simplify architecture, accelerate deployment, and improve operational efficiency. This is a career-level role for someone who loves complex environments, enjoys being customer-facing, and can confidently articulate why a solution matters—from hands-on engineers to executive stakeholders. What you’ll do - Own the technical strategy for assigned accounts and opportunities, focusing on priority technologies across HPE Networking. - Qualify and advance opportunities with your Territory Manager—turning leads into successful, high-value engagements. - Deliver compelling technical engagements (in-person and virtual): product presentations, solution demos, whiteboarding, and deep technical Q&A. - Design and document solutions and proposals that map directly to customer business requirements and desired outcomes, including multi-portfolio solution offerings. - Lead proof of concepts and evaluations—plan, implement, validate outcomes, and clearly demonstrate value. - Win in competitive deal cycles by understanding competitive offerings and positioning HPE differentiators with clarity and credibility. - Collaborate cross-functionally with partners, product marketing, and engineering—bringing field feedback and industry trends into the product conversation. - Enable and grow through the channel by building relationships with partners, supporting joint opportunities, and driving scale. - Be present in the community—industry meetups, conferences, and technical events—representing HPE Networking as a credible technical leader. - Secure the technical win and build long-term customer trust through excellent communication and follow-through. What you know You bring strong, practical experience across modern enterprise networking, including: - Wi‑Fi and RF fundamentals, Wi-Fi design including high-density and distributed edge deployments. - Switching: L2/L3 Ethernet switching, campus fabric concepts, and LAN security technologies like 802.1X. - Routing: SD-WAN technology solutions, as well as traditional routing technologies: BGP/OSPF and designs supporting complex WAN or T2/T3 service provider-like environments. - Data Center: Spine-leaf architectures, EVPN-VXLAN fabrics, data center management solutions - Security: NGFW concepts, security policy, LAN micro segmentation, and modern approaches including SASE/SSE. - Network management platforms (on-prem and cloud), plus operational best practices. Bonus points if you have exposure to multiple CLI/OS ecosystems and modern automation/devops tooling like APIs, JSON, and Python. What you bring - Experience: 5+ years in a manufacturer or partner Sales Engineer role, or equivalent experience as a Network Engineer/Architect designing, deploying, and operating full-stack enterprise networks. - Customer-facing excellence: you communicate clearly, present confidently, and translate technical capabilities into business outcomes. - Consultative selling: you gather the right customer inputs, tailor solutions, and anticipate what will work best for a given environment. - Operating rhythm: strong organization, ability to multitask, set priorities, and manage multiple high-velocity opportunities simultaneously. - Travel: ability to travel up to ~50%. - Education: Bachelor’s degree in engineering/related field, or equivalent practical experience. Preferred certifications and specialization We value certifications and real-world expertise across the ecosystem, including: - HPE Aruba Networking Professional (any track: campus access, switching, or data center). - JNCIS or higher (any track—Junos/Mist/Data Center). - Comparable certifications from Cisco, Arista Networks, Extreme, or other technology vendors/solutions. Why this role You’ll work with a highly-technical team that values a customer-first mindset, technical credibility, and continuous learning—while helping organizations modernize networking with AI-native operations and security built in. If you’re energized by complex problem-solving, love winning as a team, and want your work to directly shape customer outcomes, we’d like to meet you. #LI-Remote Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (비활성), Long Term Planning, Managing Ambiguity {자세히(6)} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #networking, #sales Job: SalesJob Level: TCP_03 "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 120,500 - 284,000 in Minnesota This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 75%/25%." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers a unique opportunity to provide high-impact technical guidance and support across complex networking solutions, focusing on state, local, and education markets. You will collaborate closely with sales teams to design, present, and implement tailored solutions that solve critical customer challenges. This position combines technical expertise, consultative selling, and strategic thinking to ensure customer satisfaction and drive business outcomes. Success in this role requires hands-on experience with advanced networking technologies, excellent communication skills, and the ability to translate technical solutions into business value. The environment is fast-paced and client-focused, offering opportunities to mentor colleagues and shape innovative, scalable solutions while managing pre-sales activities from discovery through deployment. - Provide pre-sales technical and functional support for complex products, applications, and solutions across assigned territory. - Collaborate with sales teams to qualify opportunities, develop proposals, and present tailored technical solutions to prospective clients. - Conduct technical presentations, demonstrations, and proof-of-concepts to articulate the value and capabilities of solutions versus competitors. - Manage relationships with vendor partners to drive business and coordinate demand generation events. - Maintain and manage account pipelines, forecasts, and technical deliverables to meet regional sales goals. - Mentor and guide junior systems engineers, fostering knowledge sharing and alignment across teams. - Leverage expertise in networking infrastructure and emerging technologies to consult on solution design, configuration, and deployment. - Support internal and external stakeholders with consultative advice on technical implementations, ensuring customer satisfaction and long-term success. Qualifications - Bachelor’s degree with 5+ years of relevant experience, or advanced degree (Master’s/PhD) with equivalent experience; or equivalent work experience. - Minimum 5 years of infrastructure engineering experience, including pre-sales support in networking solutions. - Strong understanding of campus and distributed branch networks, with experience in advanced and emerging networking technologies. - Proven consultative and solution-selling skills, with the ability to translate technical concepts into business value. - Excellent verbal, written, presentation, and interpersonal communication skills; able to interface with senior internal and external stakeholders. - Customer-focused with the ability to design and manage solutions for complex technical challenges. - Demonstrated ability to mentor and support junior engineers and contribute to a collaborative, high-performing team environment. - Industry certifications at an expert level are strongly preferred. Benefits - Competitive annual salary: USD $146,000 – $343,000, including base and on-target sales compensation (75%/25% split). - Remote work flexibility with robust home office support. - Comprehensive health and wellbeing benefits including medical, dental, vision, and wellness programs. - Retirement savings options including 401(k) with company contributions. - Professional development programs to support career growth and skill advancement. - Paid time off and holidays to encourage work-life balance. - Inclusive and diverse work culture with mentorship and collaboration opportunities. - Access to employee discounts and company-sponsored events. Company Description

Principal Presales, Systems Engineer This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Description HPE Networking is a leading provider of AI driven next-generation networking solutions. We advance the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world. HPE Networking is redefining the Edge and creating new customer experiences by building intelligent spaces and digital workspaces - leading next-generation network access solutions for the mobile enterprise. We are focused on campus, branch, mobility and the IoT to transform businesses with the combined power of compute, context, control, analytics, automation and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future. Sounds like you? Then we have the right opportunity—we are looking for a Sr Principal Pre-Sales System Engineer to join us. A HPE Networking Sr Principal Pre-Sales Systems Engineer primarily provides pre-sales technical support for the development and implementation of complex solutions created to meet and exceed our customer’s business requirements. As a Pre-Sales/Systems Engineer, the SE will be responsible for managing pre-sales technical / functional support to existing and prospective clients while ensuring customer satisfaction with the technical sales process and solution deployment. With a proven track record of successful sales support activity, the Systems Engineer will present and articulate the capabilities and values of a HPE Solution as it relates to our customer business requirements and versus that of our competitors. The preferred candidate will have career level experience with networking infrastructure technologies in all arenas. The SE will work with HPE's Territory Managers to qualify opportunities and convert leads into successful engagements. The Systems Engineer must combine excellent sales support, and consultative skills with an expert understanding of advanced and emerging technologies with an emphasis on campus and distributed branch networks. The Systems Engineer will consult with their assigned Territory Manager to provide a comprehensive pitch to prospective clients. This System Engineer will proactively support an opportunity pipeline and drive through the sales process to closure. This career level position requires the ability to lead in a team environment and to collaborate on the development of innovative, tailored solutions for both clients and prospects. Incumbents must know how to gather the client data required to effectively tailor a solution. Solution selling is a must, and incumbents need to understand the various ways a solution may be delivered and have the ability to anticipate what will work best for a given client. By combining technical expertise with business acumen this role provides vital, detailed information about how HPE Networking solutions deliver business value to our clients. In a typical day as an HPE Networking Pre-Sales Systems Engineer, you would support your customers by… · Creating and defining a Technological Roadmap on pre-assigned clients, with a huge focus on the priority areas of HPE Networking. · Creating and documenting technology solutions and proposals designed to meet your customer’s business requirements. · Implementing and supporting customer Proof of Concept engagements, proving that HPE technical solutions meet and exceed customer business requirements. · Maintaining knowledge of competitive solution offerings allowing you to strategically position the correct HPE products and highlight HPE differentiators and advantages. · Interfacing with both internal and external/industry experts to anticipate customer needs and facilitate solutions development. · Participating in proposal development and supporting the technical aspects related to deal closure in complex and competitive deal pursuit situations. · Understanding the HPE channel and creating relationships, with HPE partners, to increase sales via the channel. If you… · Have a Bachelor’s Degree in engineering or related field OR have significant experience in networking technical and pre-sales activities roles. · Have a minimum of 15+ years of technical professional, pre-sales/post-sales, work experience. · Have extensive experience in Networking including routing, switching, Wi-Fi, security, SASE and Network Management platforms, both on Premises and in Cloud. · Hold specific Networking certifications (HPE, Aruba, Juniper, Cisco, etc). · Have experience in Network Access Security including HPE Aruba Clearpass, Juniper Access Assurance, Cisco ISE, Forescoute etc. · Are experienced in creating solution sales offerings spanning multiple product and service portfolios in a very competitive market. · Are an effective, articulate, communicator with strong customer-facing skills and able to translate product knowledge into customer’s added business value. · Want to work within a team in a very competitive market, maintaining a hands-on, customer first, approach towards your business plan execution. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (비활성), Long Term Planning, Managing Ambiguity {자세히(6)} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #networking Job: SalesJob Level: TCP_06 "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 194,500 - 456,500 in Iowa This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 75%/25%." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.