• Conduct psychiatric evaluations • Manage your patient’s medication regimens you prescribe and adjust medication and dosages as needed • Respond to EHR messages, refill requests, and conduct occasional remote follow-up appointments with your patient panel

• Provide prompt, courteous, and informative responses to guest inquiries via phone, email, software platforms, and in person. • Manage reservations efficiently, confirm details, process payments, and handle special requests while encouraging direct bookings. • Process guest payments and monitor upcoming bookings to ensure all reservations are fully paid before arrival. • Log and manage maintenance requests, liaising with internal staff, external contractors, owners, and guests to ensure timely resolution. • Act as the primary point of contact for guest issues and disputes, coordinating with cleaning and maintenance teams and managing post-stay damage claims through appropriate channels. • Communicate reservation changes with the cleaning department, particularly for last-minute bookings or altered check-in/check-out times. • Collect, log, and share guest feedback to support continuous improvement of guest experiences. • Follow the Triage Communication Procedure to ensure professional and effective communication with clients, staff, and stakeholders. • Support the team by completing ad-hoc tasks and responsibilities as required by management. • Make necessary process suggestions and improvements which can help the team. • Contributes to team effort by accomplishing related results as needed. • Perform other related tasks and duties that may be assigned by the client later on.

• Managing a Product Collection Program on a customer site as part of the recycling program • Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times • Provides inspection services to clients, including collection bin inspections, data collection via mobile app, packaging of full containers for shipment and conducting other various facility inspections as required • Prepares weekly submission of reports via mobile app detailing activities and works with the client to achieve program efficiencies • Completes project billing and cost tracking operations as needed • Maintains inventory of supplies to conduct inspections • Receives and maintains credentials to provide service at the client locations • Completes all necessary training as provided by Arcwood • Responds as needed to provide assistance to customers during off hours • Takes on additional duties as assigned to support the team and organization

• Conduct thorough clinical assessments and triage patients based on established evidence-based protocols and clinical guidelines • Respond to patient inquiries via inbound and outbound calls, as well as secure patient messaging portals • Provide appropriate recommendations for care or escalate concerns to the appropriate provider or care team member • Document assessments, communications, and care coordination activities in electronic medical records (EMRs) with accuracy and clarity • Support administrative functions related to patient care including FMLA, ADA, STD/LTD documentation, and coordination • Support training and onboarding of team members, including participating in shadowing shifts (both as a learner and trainer), while reinforcing best practices to ensure consistent, high-quality patient care • Collaborate with healthcare providers, clinical teams, and practice administrators to ensure continuity and quality of care • Uphold Sequence Health’s commitment to clinical excellence, integrity, and service in every interaction