Heritage Environmental Services

• Responsible for leading a group of salespeople within a sales region. • Align with the regional sales strategy and execute revenue growth. • Expand market share and build long-term customer relationships within the Eastern U.S. region. • Shape the regional go-to-market approach and maintain a direct territory. • Oversee a team of sales professionals and represent the company's environmental service offerings to both existing and prospective customers.

• Responsible for support, expansion, retention, and administration of an assigned key account • Manage quality and consistency of service delivery within the key account • Prioritizes health and safety by adhering to policies and maintaining safe practices • Primary internal and external contact for assigned key account • Acts as intermediary between Arcwood’s internal support teams and the key account • Ensures all customer inquiries are managed timely and accurately • Participates in key account conference calls • Supports Corporate Account Manager with communications • Manages events and project inquiries from key account contacts • Assists field Sales team in service and pricing issues • Serves as primary champion for service delivery • Manages Conditional Pricing Approval program for key account • Stays aware of key customer personnel changes • Engages other departments to develop pricing and proposals • Ensures compliance with receivables and billing for key account • Increases sales revenue by identifying potential new account sites • Keeps Sales leadership informed of service trends

• Responsible for selling and maintaining corporate accounts associated with Arcwood’s customers while partnering with Regional Sales teams. • Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times. • Partners with Regional Sales organizations to call on corporate EHS, product lines, purchasing professionals and technical buyers to procure an understanding of both local and corporate-wide needs. • Calls on divisional, regional and corporate executives to develop a broad range of professional services opportunities (expected target of $25-45 million per year). • Partners with Sales, Marketing and other Corporate Account Managers to create a more focused approach to sales including account targeting, developing tactical plans, proposal offerings and contract creation within the Company's current and new targeted customers priority segments. • Utilizes strong negotiation skills during the execution of agreements and service offerings. • Manages business support staff to maintain appropriate scheduling, proposal preparation, timely responses to customer questions and complaints. • Cultivates positive relations for the Company through participation in community and government activities.

• Assess and manage projects related to truck and rail equipment, labor, length of project and cost • Determine the regulatory and technical aspects of the project and manage it from start to finish • Complete site visits before, during and after the project to ensure safety and satisfaction to internal and external stakeholders • Prioritize health and safety by adhering to policies, processes, and maintaining safe practices • Manage large, complex shipping campaigns involving transportation and offsite disposal • Complete waybill and tracking of railcars loaded with hazardous waste • Interface with and provide direction to stakeholders, contractors, subcontractors and railroads • Maintain productive customer relationships throughout project and provide timely progress reporting • Maintain responsibility for project productivity and adherence to timeframe and budget • Assisted with broader project planning and budget creation; write proposals as needed • Ensure customers are properly billed in a timely manner

• Responsible for outside sales, new business development, and account management • Manage quality and consistency of product and service delivery • Travel up to 80% of the time • Increase sales revenue and profitability