firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. Who We Are firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care. We are focusing on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. firsthand’s high-touch model will dramatically improve the health and outcomes of its engaged individuals, driving down the utilization of high-cost care while also helping individuals enroll in eligible federal, state, and municipal benefits. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness. We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a voice at the table in the earliest stages of business building. Position Overview The Vice President, Central Operations is a high-impact, mission driven leader responsible for the design, implementation, and operational and clinical performance of the firsthand care model across our centralized services. The role will be a significant contributor to designing, implementing and leading our central care teams, which includes multiple service lines serving all of our markets across the country. Specifically, this leader will lead all shared services today – with significant room to change and evolve as firsthand grows and evolves. To start, this will include our Support Operations (billing, coding, benefits support, medical records, and clinical documentation integrity), our Central Operations (which includes our virtual outreach and engagement teams), while also leading the design, development and execution of multiple new national service lines, such as 24/7 triage, centralized consult services, and more. Job Specifics As VP, Central Operations, your responsibilities will include: - Lead the strategy, performance and execution of all centralized operational functions to enable our care model performance, as well as our multi-market expansion - Establish KPIs, dashboards, and performance framework to drive strong processes with operational visibility across the company and our community operations - Design multiple new processes that will launch at a national scale across engagement and care model; will lead the process through from design/ideation to implementation to ongoing execution and oversight - Lead the operational strategy and execution of multiple value drivers across our business (such as benefits support & accurate clinical documentation), as well as as HEDIs and total cost of care interventions - Report directly to the COO and partner with a clinical dyad partner (Sr. Director of Central Clinical Programs), while meaningfully collaborating with community operators and support teams across the org - Lead, mentor and actively develop leaders across the central operations team, as well as acting as an informal leader and partner to leaders in community operations - Galvanize and foster a high-performing, inclusive, and supportive employee culture, driven by and visibly embodying the firsthand values The experience you bring to this role includes: - Significant experience (7-10+ years) in healthcare leadership roles, preferably in a high-growth, high-complexity organization with rapid scale - Deep understanding of value based economics and operations to ensure our centralized processes deliver value across multiple risk-bearing contracts - Experience leading in a clinical-operational dyad model - Proven track record designing and scaling new clinical and operational processes, preferably in a start-up environment - Deep understanding of value-based care, Medicaid, and the behavioral health ecosystem (SMI/SUD) - Exceptional leadership presence, executive communication skills, and the ability to inspire and manage large, cross-functional teams - A passion for serving individuals living with SMI Base salary range: $215,000—$215,000 USD We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time. firsthand Health will only contact candidates from email addresses ending in @firsthandcares.com. Any communication from another domain claiming to represent firsthand is fraudulent. We will never ask for payment or sensitive financial information during the hiring process. If you receive suspicious outreach, please do not respond.

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. Who We Are firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care. We are focusing on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. firsthand’s high-touch model will dramatically improve the health and outcomes of its engaged individuals, driving down the utilization of high-cost care while also helping individuals enroll in eligible federal, state, and municipal benefits. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence. In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness. We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a voice at the table in the earliest stages of business building. Position Overview The Vice President, Central Operations is a high-impact, mission driven leader responsible for the design, implementation, and operational and clinical performance of the firsthand care model across our centralized services. The role will be a significant contributor to designing, implementing and leading our central care teams, which includes multiple service lines serving all of our markets across the country. Specifically, this leader will lead all shared services today – with significant room to change and evolve as firsthand grows and evolves. To start, this will include our Support Operations (billing, coding, benefits support, medical records, and clinical documentation integrity), our Central Operations (which includes our virtual outreach and engagement teams), while also leading the design, development and execution of multiple new national service lines, such as 24/7 triage, centralized consult services, and more. Job Specifics As VP, Central Operations, your responsibilities will include: - Lead the strategy, performance and execution of all centralized operational functions to enable our care model performance, as well as our multi-market expansion - Establish KPIs, dashboards, and performance framework to drive strong processes with operational visibility across the company and our community operations - Design multiple new processes that will launch at a national scale across engagement and care model; will lead the process through from design/ideation to implementation to ongoing execution and oversight - Lead the operational strategy and execution of multiple value drivers across our business (such as benefits support & accurate clinical documentation), as well as as HEDIs and total cost of care interventions - Report directly to the COO and partner with a clinical dyad partner (Sr. Director of Central Clinical Programs), while meaningfully collaborating with community operators and support teams across the org - Lead, mentor and actively develop leaders across the central operations team, as well as acting as an informal leader and partner to leaders in community operations - Galvanize and foster a high-performing, inclusive, and supportive employee culture, driven by and visibly embodying the firsthand values The experience you bring to this role includes: - Significant experience (7-10+ years) in healthcare leadership roles, preferably in a high-growth, high-complexity organization with rapid scale - Deep understanding of value based economics and operations to ensure our centralized processes deliver value across multiple risk-bearing contracts - Experience leading in a clinical-operational dyad model - Proven track record designing and scaling new clinical and operational processes, preferably in a start-up environment - Deep understanding of value-based care, Medicaid, and the behavioral health ecosystem (SMI/SUD) - Exceptional leadership presence, executive communication skills, and the ability to inspire and manage large, cross-functional teams - A passion for serving individuals living with SMI Base salary range: $215,000—$215,000 USD We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time. firsthand Health will only contact candidates from email addresses ending in @firsthandcares.com. Any communication from another domain claiming to represent firsthand is fraudulent. We will never ask for payment or sensitive financial information during the hiring process. If you receive suspicious outreach, please do not respond.

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Job description Lead Experian's platform engineering modernization by unifying global engineering practices through automation and self‑service, not mandates. Architect and scale an Automated Service Catalog that delivers standardized, lifecycle‑managed services via a frictionless, "path of least resistance" experience for engineers across LATAM, North America, UK&I, and EMAP. Why This Role Matters By replacing human‑gated, manual processes with a globally consistent self‑service ecosystem, you will: - Accelerate delivery and increase developer velocity - Improve quality and reliability across regions - Reduce cost and operational risk through standardization - Strengthen security via embedded guardrails - Empower engineers and build a unified, modern engineering culture You will architect the next generation of how Experian builds and delivers technology. You will report to the EVP of Global Technology Operations. This is a remote position. What You'll Do Lead Through Ambiguity & Scale - Convert a conceptual global vision into a clear strategy, roadmap, operating model, and governance adopted across regions. - Operate effectively amid "white space," competing priorities, and incomplete information. Build & Operate the Global Automated Service Catalog - Design and launch a one‑click self‑service catalog for standardized, API‑driven services (DevSecOps, CI/CD, cloud, platform, observability, infrastructure, security). - Apply AI/agentic automation to decisioning (changes, deployments, approvals, ITSM flows) to convert days/weeks into minutes. Democratize Automation - Establish a federated contribution model for developers globally to publish, validate, and reuse automations. - Define standards, quality bars, and validation pipelines to ensure reliability and reuse. Drive Cross‑Functional Alignment - Partner with Security, Cloud, Engineering, Architecture, Data, and Product to simplify architectures and unify standards that can be automated. - Overcome local autonomy resistance by demonstrating speed, quality, and empowerment gains through self‑service. Deliver Business Value (Not Just Artifacts) - Build continuous feedback loops with engineering teams; iterate for measurable outcomes. - Track and communicate value via transparent KPIs. Improve Security & Reduce Risk - Eliminate tool sprawl/misconfigurations through consistent, automated services. - Embed compliance, security, and quality directly into workflows in partnership with Information Security. Qualifications Qualifications - Bachelor's degree in Technology, Computer Science, Engineering, or related field; an advanced degree is preferred. - 10+ years in engineering, DevOps, platform engineering, SRE, or similar technical leadership roles. - Proven ability to lead through ambiguity and create clarity in complex global environments. - Experience converting strategy and vision into products & platforms with high adoption rates. - Experience in leveraging AI to build developer self‑service portals, automation platforms, internal service catalogs, and/or platform engineering functions. - Strong knowledge of cloud platforms (AWS, Azure, or GCP), infrastructure‑as‑code, CI/CD, and modern DevSecOps. - Exceptional communication and influence skills across technical and executive stakeholders. - Experience driving organizational change in federated or decentralized engineering cultures. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. - Employee Status: Regular - Executive Salary Range: $225,000 - $325,000 - Role Type: Home - Job Posting - Salary Range: See Executive Salary Range - Department: Technology - Flexible Time Off: Unlimited - Schedule: Full Time

Role Description We are seeking a Vice President – Regional Transportation Leader to oversee and expand PRIME AE’s transportation practice across the Northeast and Mid-Atlantic region including Pennsylvania, Connecticut, Massachusetts, and Virginia. This senior leadership role is responsible for regional growth strategy, operational performance, client engagement, and team development across transportation disciplines including roadway, bridge, traffic, and related infrastructure services. The Vice President will drive business expansion through strategic pursuits, strengthen relationships with DOTs and public agencies, and ensure high-quality project delivery while supporting profitability and organizational alignment. This position blends strategic leadership, business development, and operational oversight and plays a key role in positioning PRIME AE for sustained regional growth. What You’ll Do - Lead transportation operations across multiple offices while developing regional growth strategies and strengthening PRIME AE’s market presence. - Collaborate with executive leadership to align business performance with company goals, guide project delivery excellence, and build high-performing teams across the region. - Serve as a senior client-facing leader, supporting major pursuits, mentoring emerging leaders, and ensuring operational consistency across offices while driving long-term market expansion. Key Responsibilities - Regional Leadership & Strategy - Lead transportation operations across a multi-state region, aligning performance with company objectives. - Develop and execute regional growth strategies, including short- and long-term business plans. - Identify new markets, clients, and expansion opportunities. - Collaborate with executive leadership on strategic initiatives and organizational priorities. - Business Development & Client Engagement - Lead pursuit strategies for major transportation opportunities across the region. - Build and maintain strong relationships with DOTs, MPOs, municipalities, and public-sector clients. - Represent PRIME AE in industry organizations and professional networks. - Identify strategic partnerships and teaming opportunities. - Operational & Financial Performance - Oversee regional financial performance, including revenue growth, profitability, KPIs, and forecasting. - Provide guidance to project managers on staffing, resource planning, and performance. - Ensure consistent application of project delivery standards and quality processes. - Support workload balancing and staffing strategies across offices. - Team Leadership & Talent Development - Recruit, develop, and retain high-performing transportation professionals. - Mentor emerging leaders and support succession planning. - Foster a collaborative, accountable culture focused on excellence and growth. - Align team capabilities with regional and company strategic objectives. - Quality & Project Excellence - Provide oversight for major project delivery and technical excellence. - Champion quality management initiatives and continuous improvement. - Support implementation of best practices across transportation teams. - Strategic Growth & Integration - Identify potential acquisition opportunities and support due diligence activities. - Assist with integration of new teams or offices following acquisitions. - Contribute to long-term organizational growth initiatives. Qualifications - Bachelor’s degree in Civil Engineering or related discipline (Master’s preferred). - Professional Engineer (PE) license preferred. - 20+ years of progressive transportation experience, including leadership responsibilities. - Demonstrated success leading regional or multi-office transportation teams. - Strong client relationships with DOTs, municipalities, and public agencies. - Proven experience growing transportation revenue and market presence. - Experience with strategic planning, business development, and operational leadership. - Strong financial acumen, including KPIs, forecasting, and project performance metrics. - Knowledge of traditional and alternative delivery methods (Design-Build, P3, etc.). - Demonstrated ability to recruit and develop high-performing teams. - Excellent leadership, communication, and organizational skills. - Ability to travel as needed across the region. Benefits - Flexible career paths across disciplines, from technical expertise to project and people leadership. - People-first culture valuing trust, integrity, and collaboration. - Projects that strengthen communities, infrastructure, and public spaces. - Strategic expansion backed by strong leadership and investment. - Big-firm resources with the agility and relationships of local offices. Company Description PRIME AE Group, Inc. is a nationally ranked, full-service architecture and engineering firm driven by collaboration, innovation, and a commitment to strengthening the communities we serve. With a growing footprint of offices across the country and a diverse team of more than 550 professionals, we partner with public and private sector clients to deliver thoughtful, high-impact solutions across transportation, education, healthcare, municipal, federal, commercial, and recreational markets. Our culture blends entrepreneurial energy with the resources of a scaled, multidisciplinary platform—giving our people the opportunity to shape meaningful projects while influencing the future direction of the firm.