Role Description The best merchants have always had strong instincts about what customers want. The best ones tomorrow will use AI to hear directly from consumers — at scale, before a single decision is made — and act on what they find. First Insight gives brands and retailers that signal across product design, assortment, pricing, and planning, so the people who build and buy product move faster, with more confidence, and less risk. If you've spent your career in retail or on the brand side and you're ready to be on the leading edge of AI and how the industry makes its most important decisions, this role was built for you. As a Customer Success Manager at First Insight, you are the strategic advisor who helps our customers get maximum value from their consumer intelligence investment. In this role, you will manage a portfolio of retail brands and retailers. This is a high-visibility, customer-facing role with direct access to senior leaders and functional decision-makers at global retail organizations. What You'll Do - Own assigned enterprise accounts as the primary relationship holder — understanding your customers' business deeply enough to know what they need before they ask. - Build trusted relationships across the customer organization — with merchants, planners, designers, buyers, and the executives who set direction. - Lead Quarterly Business Reviews that connect First Insight's consumer intelligence to real business outcomes — margin, sell-through, assortment decisions, and pricing confidence. - Guide customers on methodology, best practices, and how to interpret and apply consumer intelligence across the product-to-market path. - Deliver training and workshops that build platform fluency — tailored to the buyer, the planner, the designer, or the merchant team you're sitting in front of. - Stay ahead of new product capabilities and bring them to customers in a way that's relevant to their business. - Partner with Sales and senior leadership on renewals, upsells, new pilots, and onboarding. - Bring the voice of the customer back into the organization — translating what you hear in the field into product feedback and go-to-market insight. Qualifications - Bachelor's degree in Business, Retail Merchandising & Planning, Business Analytics, or a related field. - 3+ years of hands-on experience in retail or brand — as a buyer, merchandiser, planner, designer, or in a role deeply connected to the product-to-market path. - Fluency in retail KPIs — sell-through, margin, assortment breadth, price elasticity, inventory turn. - Account management, customer success, or client-facing experience a plus — SaaS or technology background welcome but not required. - Strong business acumen and the ability to engage at all levels of a customer organization — from the merchant floor to the C-suite. - Outstanding communication and listening skills — written, verbal, and presentation. - Highly organized and proactive; able to manage multiple accounts with a high degree of personal accountability. - Based on the East Coast or Central time zone. Must be authorized to work in the United States. - Willingness to travel up to 40% for customer engagements and onsite visits. Preferred Qualifications and Skills - Direct experience as a buyer, merchandise planner, product designer, or category manager at a retailer or brand. - Exposure to AI-powered analytics, consumer intelligence, or predictive decision tools. - Change management experience — helping teams move from instinct-driven to data-driven decision-making. - Project management experience; PMP a plus. Benefits - Competitive salary. - Paid employee healthcare coverage. - 401(k) with company match. - Employer-paid life and long-term disability insurance. - Generous Paid Time Off (PTO) package including paid holidays and sick days.

Role Description We are seeking a seasoned investment/business development professional to design and lead a new strategic initiative at Aksia to serve insurance company clients. This role will bring deep expertise in insurance asset management and develop investment offerings for insurance companies globally including: - Rated notes/feeders - Commingled funds/SMAs supported by underlying investment ratings - Other offerings The position will directly support the development and growth of commingled funds, SMAs, and other specialized solutions within the insurance sector. The Pan-Alternatives team serves as the strategic client-facing group within Aksia, aligning firmwide resources to provide tailored solutions to sophisticated allocators. This is a high-impact, outward-facing role with direct responsibility for relationship development, sales execution, and client servicing. This position can be based in one of our office locations or fully remote and will involve regular interaction with global colleagues and clients. - Design and implement an insurance client strategy aligned with Aksia’s existing alternatives strategies, particularly within private credit. - Lead fundraising and structuring for insurance company offerings, working with external rating agencies and external counsel. - Source, originate, and manage relationships with insurers, positioning Aksia as a trusted advisor and asset manager in the insurance space. - Collaborate with internal portfolio teams across private credit, private equity, hedge funds, and real assets to construct portfolios addressing insurance clients' thresholds for yield, risk, liabilities, and capital. - Serve as strategic partner and leader, potentially structuring a small, dedicated team to focus on insurance solutions. - Provide thought leadership on industry trends, regulatory developments, and client challenges. Qualifications - 10+ years of experience in capital raising focused on the insurance market or as an investor/allocator at an insurance company with a focus on alternative investments. - Experience structuring or investing in rated notes/feeders. - Comprehensive understanding of insurance capital and regulatory requirements with a focus on the U.S. but also including international frameworks. - Demonstrated ability to source and/or manage insurance company mandates. - Strong interpersonal, analytical, and communication skills. - High degree of initiative, integrity, and commercial acumen. Requirements - Willingness to travel as needed to build and maintain client relationships. Benefits - The estimated annual base salary range for this position is $200,000 - $250,000 which is specific to New York and may change in the future. - Aksia provides a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. - Individual compensation will be commensurate with the candidate's experience and local cost of labor.

Role Description We are seeking an experienced and entrepreneurial professional to join our Pan-Alternatives team. This individual will be responsible for developing institutional relationships within a defined region and/or client type (Taft Hartley, Endowment, Foundation, Municipality, OCIO, Family Office, etc), with a focus on selling institutional funds and holistic solutions across alternatives. The Pan-Alternatives team serves as the strategic client-facing group within Aksia, aligning firmwide resources to provide tailored solutions to sophisticated allocators. This is a high-impact, outward-facing role with direct responsibility for relationship development, sales execution, and client management. This position can be based in one of our office locations or fully remote and will involve interaction with global colleagues and clients. - Lead business development and relationship management within a target region and/or client type. - Develop and execute a regional growth strategy targeting new LP relationships and deepening existing ones. - Serve as the primary interface with prospective clients, crafting and delivering presentations, proposals, and strategic insights. - Collaborate with internal stakeholders across research, investment, operations, and client advisory teams to deliver seamless and insightful client experiences. - Stay abreast of evolving market trends, fund strategies, and client needs to position Aksia’s offerings competitively and credibly. Qualifications - 6–12 years of experience in investor relations, business development, or institutional sales with a focus on alternative investments. - Knowledge of alternative investment strategies, including private equity, private credit, real assets and/or hedge funds. - Demonstrated success cultivating LP relationships across a region or client type. - Strong interpersonal, analytical, and communication skills. - Ability to independently manage multiple complex client engagements and internal workstreams. - High degree of initiative, integrity, and commercial acumen. Requirements - Willingness to travel as needed to build and maintain client relationships.

Role Description We are seeking an experienced and entrepreneurial professional to join our Pan-Alternatives team. This individual will be responsible for developing and managing key institutional relationships within a defined region, with a focus on delivering holistic, multi-asset class solutions across alternatives. The Pan-Alternatives team serves as the strategic client-facing group within Aksia, aligning firmwide resources to provide tailored solutions to sophisticated allocators. This is a high-impact, outward-facing role with direct responsibility for relationship development, sales execution, and client servicing. This position can be based in one of our office locations or fully remote and will include interactions with global colleagues and clients. - Lead business development and relationship management with institutional investors, family offices, OCIO, and private wealth platforms within the assigned region. - Develop and execute a regional growth strategy targeting new LP relationships and deepening existing ones. - Serve as the primary interface with prospective clients, crafting and delivering presentations, proposals, and strategic insights. - Collaborate with internal stakeholders across research, investment, operations, and client advisory teams to deliver seamless and insightful client experiences. - Stay abreast of evolving market trends, fund strategies, and client needs to position Aksia’s offerings competitively and credibly. Qualifications - 6–12 years of experience in investor relations, business development, or institutional sales with a focus on alternative investments. - Deep knowledge of and exposure to one or more alternative strategies: private equity, private credit, hedge funds, real assets, or real estate. - Demonstrated success cultivating LP relationships across institutional or private wealth channels. - Strong interpersonal, analytical, and communication skills. - Ability to independently manage multiple complex client engagements and internal workstreams. - High degree of initiative, integrity, and commercial acumen. Additional Attributes - Regional fluency and cultural awareness within the coverage area is a plus. - Willingness to travel as needed to build and maintain client relationships. - Effective writing and communication skills in English and a regional language.