Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Partner Engineering and Operations (PE&O) team is part of Stripe’s Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability. What you’ll do We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) Network partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new and existing partners, and ensuring the optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success. Responsibilities - Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support. - Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time. - Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance. - Cross-Functional Collaboration: Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners. - Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently. - Operational Efficiencies: Identify inefficiencies within Stripe’s operating model, proposing and driving effective solutions (including both technical and operational requirements) to address them. - Training and Support: Provide ongoing training, documentation and support to partners, helping them leverage Stripe’s technology and products effectively. - Feedback Collection: Gather feedback from partners to inform improvements in internal processes and product functionalities, ensuring customer needs are addressed within the organization Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements - Bachelor’s degree in Business Administration, Computer Science, or a related field. - Minimum of 5 years of experience in partner management, technical project management, or business operations, especially managing external partnerships. - Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders. - Strong analytical and problem-solving skills, with experience leveraging data to enhance decision-making. - Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders. - Willingness to travel (30%) as partner needs require, and occasional off hours /rotational coverage for incidents. Preferred qualifications - Experience in banking, e-commerce, or payments; with knowledge of payment technologies and ecosystems is preferred.. - Basic to intermediate proficiency in SQL and XML is preferred. - Experience working in a SaaS or cloud-based technology environment. - Ability to thrive in an unstructured, fast-moving environment.

• Support delivery and consulting services to meet Veeam Software solution design and deliverables • Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) • Assist with assessment and design of solutions as well as post-installation issues • Assist with Veeam Software solution implementation effort estimation • Create white papers, solutions guides, best practices, custom documentation, etc. • Deliver onsite knowledge transfer on Veeam Software solutions • Document configuration and completed activities • Analyze installed environments and guide optimal Veeam Software configurations • Facilitate communication between client and Veeam support • Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions • Provide input for improvement of process and documentation • Overnight business stays to meet company goals and objectives

Technical/Senior Technical Services Manager, Poultry Remote, US As a Technical/Senior Technical Services Manager, Poultry, you’ll be the critical link between cutting-edge animal nutrition solutions and the commercial poultry industry. This role combines technical expertise with strategic influence, driving product adoption, shaping marketing strategies, and building trusted partnerships with customers. You’ll represent the company as a technical ambassador at industry events, deliver impactful training to sales teams, and provide solution-oriented support to optimize customer success. If you’re passionate about innovation and making a measurable impact in animal health and production, this is your opportunity to lead from the front. About ANH ANH, in the process of separating from dsm-firmenich, is a global leader in animal nutrition and health, as well as vitamins, carotenoids, and aroma ingredients - driven by its strong purpose: feeding the planet without costing the earth. Together, we make it possible. dsm-firmenich.com/ANH Your key responsibilities - Define product positioning and marketing strategies to drive sales of innovative poultry products and services. - Provide technical support and solutions for customers, including field evaluations and issue resolution. - Act as the company’s technical ambassador through presentations, publications, and participation in industry events. - Collaborate with sales teams to develop and execute customer action plans and targeted marketing initiatives. - Deliver training programs for the sales force on product positioning, technical literature, and industry practices. - Capture customer insights to inform product innovation and relay strategic information to internal teams. We offer - Unique career paths - explore what drives you and get the support to make it happen - A chance to impact millions of consumers every day – sustainability embedded in all we do - A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next - A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on. - A community where your voice matters – it is essential to serve our customers well. You bring - DVM or PhD in Animal Science, Nutrition, or related field. - Minimum 5 years of technical/scientific experience in poultry or animal production industries. - Proven ability to translate complex scientific concepts into practical, commercial applications. - Strong communication and presentation skills to engage diverse audiences, from producers to academics. - Experience collaborating with sales and marketing teams to drive product adoption and customer success. - Strategic thinking and problem-solving skills with a customer-focused mindset. - Ability to travel up to 50% and reside in Central or Eastern Time Zone The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant’s job-related skills, experience, relevant education, or training, and primary work location. Salary $127,000-$160,000. In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements. About dsm-firmenich At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together. Inclusion, belonging and equal opportunity statement At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work. Agency statement We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

Role Description Are you a portfolio accounting expert who thrives on improving how investment operations teams implement technology? Do you enjoy translating complex back-office workflows like reconciliation, reporting, and client management into scalable solutions that enable teams to deliver with confidence? Are you excited to partner across Product, Consulting, and Customer teams to drive consistent, high-quality implementations for a modern investment platform? If so, we invite you to be a part of our innovative team. As a Field Services Enablement Specialist at Ridgeline, you will serve as a subject matter expert in investment operations workflows and play a critical role in bridging Product and Consulting. Your work will directly influence how customers adopt Ridgeline’s platform, helping accelerate implementations, improve scalability, and deliver consistent outcomes. In this role, you will leverage cutting-edge technologies—including AI tools like ChatGPT—to improve documentation, enablement, and operational efficiency across services teams. The impact you will have: - Serve as the primary subject matter expert for back-office investment workflows including reconciliation, reporting, compliance, and client management. - Partner with Product Management to translate customer needs and field insights into actionable product improvements and roadmap priorities. - Lead the standardization and development of scalable implementation methodologies and best practices for portfolio accounting and operational workflows. - Provide strategic guidance on complex or enterprise-scale customer implementations to ensure consistency, quality, and successful delivery. - Collaborate with consulting teams, sales teams, and partners to design effective solutions for sophisticated investment management organizations. - Enable internal teams and consulting partners through training, documentation, and rollout support for new product features. - Manage and support Back Office partner consultants by delivering onboarding, enablement sessions, and structured shadowing opportunities. - Drive continuous improvement by capturing feedback from the field and ensuring insights inform product enhancements and implementation frameworks. - Build scalable partner engagement frameworks that support a growing ecosystem of services and consulting partners. - Foster a collaborative environment by sharing knowledge openly, mentoring teammates, and contributing to a culture rooted in ownership and transparency. Qualifications - 5+ years of hands-on experience implementing investment management software. - At least 1 year of implementation experience with Ridgeline, with emphasis on back-office workflows. - Deep knowledge of institutional investment operations including equities, derivatives, FX, fixed income, and structured products. - Strong expertise in reconciliation, reporting, and portfolio accounting processes. - Ability to refine operational workflows and drive standardization across teams and implementations. - Excellent written and verbal communication skills with the ability to translate complex processes into clear documentation and guidance. - Experience partnering with Product Management and influencing product design through real-world implementation insights. - Strong curiosity, attention to detail, and passion for enabling and teaching others. - Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain. - An aptitude for problem solving and clear communication in fast-paced environments. - Serious interest in having fun at work. Requirements - Bonus: Experience leading SaaS implementations in investment management environments. - Familiarity with Agile development methodologies. - Experience working with tools such as JIRA and Confluence. - Experience enabling consulting partners or external implementation ecosystems. Benefits - The cash compensation amount for this role is targeted at $183,000-$211,000 OTE. - Final compensation amounts are determined by multiple factors, including candidate experience and expertise. - 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. - Unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans.