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Experian

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Senior Director, Tax Operations

TaxTaxOtherRemoteSeniorTeam 10,001+Since 1996H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

147 days ago

Salary

$153.1K - $275.5K / year

Seniority

Senior

Bachelor Degree10 yrs expEnglishC++

Job Description

Senior Director, Tax Operations

Experian

• Lead Unemployment Tax Operations (Approximately 50%) • Provide strategic and operational leadership for the unemployment tax team delivering services under standard unemployment claims administration contracts. • Oversee core unemployment tax activities, including: Review and routing of unemployment tax correspondence Analysis and validation of unemployment tax rates Execute statutory election opportunities Prepare annual tax rate reports and projections Reimagine and standardize end-to-end unemployment tax processes to improve efficiency, accuracy, and client experience. • Partner with senior leaders on enterprise programs and complex client engagements. • Ensure compliance, scalability, and service delivery across all unemployment tax services. • Lead Payroll Tax Consulting (Approximately 50%) • Lead a team of payroll tax consultants, providing mentorship, and technical guidance. • Be a pod leader, managing payroll tax consulting projects from initiation through completion. • Review technical deliverables to ensure accuracy, quality, and regulatory compliance. • Develop tailored project plans with care for client risks, needs, and objectives. • Be a senior client advisor, maintaining relationships and addressing issues.

Job Requirements

  • Bachelor's degree in Accounting, Finance, Business, or a related field (or equivalent experience).
  • 10+ years of experience in payroll tax, unemployment tax, or employer tax services.
  • Experience leading teams and managing complex, multi-phase projects.
  • Deep technical knowledge of payroll tax consulting and unemployment tax compliance.
  • Client-facing experience, including executive-level communication and relationship management.
  • Experience leading process improvement and operational transformation.
  • CPA, CPP, or other relevant professional certification.
  • Experience in consulting, professional services, or project-based delivery environments.
  • Experience scaling teams or service offerings to support growth.
  • Familiarity with employer services platforms or strategic partnerships (e.g., payroll providers).

Benefits

  • Great compensation package and bonus plan.
  • Core benefits including medical, dental, vision, and matching 401K.
  • Flexible work environment, ability to work remote, hybrid or in-office.
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.

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