• Serve as a functional and technical consultant supporting Salesforce Education Cloud implementations, ensuring solutions align with Salesforce best practices. • Collaborate with education-sector clients to translate business requirements and operational needs into effective Education Cloud configurations and solutions. • Support solution design including data models, integrations, and declarative automation. • Assist with legacy data migrations from student information systems or custom education platforms into Salesforce Education Cloud. • Support development of Entity Relationship Diagrams (ERDs) and documentation aligned with Education Cloud data standards. • Evaluate and recommend Salesforce-native tools to support implementation goals (e.g., OmniStudio, Marketing Cloud, Tableau). • Work closely with business analysts, developers, and architects to implement and configure Education Cloud solutions. • Participate in design sessions, solution reviews, and system configuration activities throughout the project lifecycle. • Contribute to solution demonstrations, workshops, and client discussions as needed. • Stay informed on the Education Cloud roadmap and new Salesforce platform capabilities. • Assist the project manager with solution planning and implementation timelines. • Support configuration of Student Management (Academic Operations) and Alumni functionality within Education Cloud. • Contribute to project documentation for internal and external stakeholders. • Performs other job-related duties as assigned

Zirous is an accomplished tech firm based out of West Des Moines, IA. For 40 years, Zirous has been committed to executing best practices and providing viable solutions for customers in RevOps, data & analytics, cloud adoption, and more. Due to growth we are immediately seeking a Salesforce Implementation Consultant to lead full-cycle client implementations and optimize Salesforce environments. Opportunity Details - Type: Full-time, W-2 Employment - Location: Remote-friendly within the United States. - For applicants located within the Des Moines, IA metro, a hybrid work environment model will be available. Specifically, Tuesday - Thursdays working out of the West Des Moines, IA office, with the ability to work remotely each Monday and Friday. - Schedule: Must be available to work during typical business hours, with variation across U.S. time zones based on client locations.  Please note all recruitment for this position will be funneled through the Zirous HR Department, by applying through this job application. Email inquires and resume submissions sent outside of the HR department will not be responded to. What You’d Be Doing You will play a vital role in leading client implementations of the Salesforce platform. You will utilize your Salesforce expertise to streamline business processes and ensure optimal customer experience with our services and solutions. Additionally, you will be responsible for integrating Salesforce with various custom applications, databases, ERP, and CRM systems. This role provides technical guidance in adherence to company standards, policies, and procedures. - Manages a portfolio of client projects from start to finish, including project timeline, client communications, meeting coordination, training plan creation, end-user training delivery/coordination, and project sign-off. - Must be comfortable working in a consulting/client-facing environment. - Leads Technical Requirements and business analysis gathering sessions; collaborates to provide documentation around design, customizations, integration, data migration, and testing. - Acts as the Technical Architect to deliver well-architected and secure solutions that best leverage SFDC and SFDX platforms. - Customizes and configures Salesforce to meet business requirements, including creating custom objects, fields, page layouts, workflow rules, process builder flows, and validation rules. - Oversees data quality, integrity, and security within the Salesforce platform. Performs regular data imports, exports, and updates, and ensures data hygiene through deduplication and cleansing processes. - Provides user support and training to ensure effective utilization of Salesforce. Assists users with troubleshooting issues, answering queries, and offering solutions to improve user adoption. - Manages user profiles, roles, permissions, and sharing settings to ensure proper data security and access controls are maintained. - Creates and maintains reports, dashboards, and analytical insights to enable data-driven decision-making for management and stakeholders. - Collaborates with the client’s IT team to integrate Salesforce with other systems and tools, ensuring seamless data flow and process synchronization. - Performs regular system maintenance, including monitoring system health, applying updates, and managing third-party integrations. - Maintains accurate and up-to-date documentation of customizations, processes, and best practices within the Salesforce environment. - Utilizes professional discretion to make technical decisions that guide projects to achieve goals with minimal oversight. - Delivers modules within a workstream from a technical perspective, including customization and programming on SFDC and SFDX platforms. - Demonstrates built capabilities to product managers as part of application development. - Develops code consistent with specifications and performs unit testing. - Participates in formal unit and/or integration testing for deliverables. - Completes complex configurations for Salesforce features that are not common or basic. - Communicates clearly in writing and verbally regarding the specific logic involved in assigned tasks. - Proactively researches, learns, and applies new technology and methods to solve tasks. - Participates in CI/CD/Release Management and identifies risks/issues from a technical perspective. - Builds roadmaps for future enhancements based on current configurations. - Builds Salesforce reports or custom reports for customers. - Adheres to best practices, performs peer code reviews, and ensures appropriate design patterns are followed. - Works closely with the Director of RevOps to ensure successful project implementation. - Effectively communicates with the Director of Resource Management regarding time allocation on all projects ensuring hours worked align to each project’s scope. - Provides expert hands-on technical support, consultation, and coaching to clients. - Provides technical support and shares Salesforce ecosystem expertise with internal team members.

• Facilitate business process reviews to understand and document customer requirements • Collaborate with Solution Architects on business requirements to provide detailed and sound solution designs, leveraging best practices with a focus on Order Management, Service Cloud, Commerce or Consumer Goods Cloud/Retail Execution • Configure and implement Salesforce Service Cloud and Order Management solutions • Drive optimal user experience (UX) design throughout solution delivery • Deliver end-user training and comprehensive documentation • Develop strategies to solve complex technical challenges • Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity • Provide data models for tailor-made customizations (with Solution Architects). • Perform unit testing for client use cases • Assist in Deployment between environments • Manage technical collateral for hand off at the end of the project • Run data deployments (sandbox seeding) to test features • Run final releases to production and be able to roll back or restore if needed • Travel up to 25% for customer projects and company events

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are excited to welcome a talented B2B Commerce Consultant to our Revenue Solutions team. This role is pivotal in the successful end-to-end implementation of Salesforce Revenue Management projects at NeuraFlash. You will combine your technical expertise with solution design skills to create scalable, efficient, and secure Salesforce solutions that align with the business requirements of our clients, as well as create reusable assets to be deployed to multiple clients. This may involve owning portions of the design or supporting the Solution Architect. By leveraging B2B Commerce technologies within Salesforce, streamline operational processes, and deliver scalable, impactful solutions. Our team is committed to building a best-in-class organization. In this role, you will have the opportunity to contribute meaningfully while collaborating with a dynamic group of colleagues, innovative clients, and trusted partners, including Salesforce and AI teams. Responsibilities - Facilitate business process reviews to understand and document customer requirements - Collaborate with Solution Architects on business requirements to provide detailed and sound solution designs, leveraging best practices with a focus on Order Management, Service Cloud, Commerce or Consumer Goods Cloud/Retail Execution - Configure and implement Salesforce Service Cloud and Order Management solutions - Drive optimal user experience (UX) design throughout solution delivery - Deliver end-user training and comprehensive documentation - Develop strategies to solve complex technical challenges - Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity - Provide data models for tailor-made customizations (with Solution Architects) - Perform unit testing for client use cases - Assist in Deployment between environments - Manage technical collateral for hand off at the end of the project - Run data deployments (sandbox seeding) to test features - Run final releases to production and be able to roll back or restore if needed - Travel up to 25% for customer projects and company events Qualifications - Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in B2B commerce on core, Sales, Service, Community, Marketing, and Community Clouds - Understanding of B2B Commerce Einstein Features & Capabilities - Understanding B2B Commerce Extensions framework - Understanding of B2B Commerce APIs and Connect APIs - Understanding of cross cloud use cases (B2B, D2C, Loyalty, Revenue, Marketing) - Understanding of Salesforce OMS - Familiarity with platform authentication patterns (SAML, SSO, OAuth) - Integration Fundamentals: Foundational understanding of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365 - Experience with test-driven development - Prior experience executing deployments and use of DevOps tools (i.e. Gearset, Prodly, Copado, etc) Technical Skills - Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations - Development Skills: Familiarity with Apex and Omniscript - Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics Additional Skills - Excellent communication and presentation skills for a variety of audiences and situations - Confident, self-assured, team-player, ambitious and driven - Detail and quality oriented with the desire and ability to rapidly learn and implement new concepts, business models, and technologies - Prior experience building technical artifacts including Salesforce configuration design documents, technical design documents Benefits - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. - Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. - Flexibility: We build a culture of trust and understanding. We value good work, not the hours in which you get it done. - Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked. - Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Our teams love to have fun and celebrate together.