• Facilitate business process reviews to understand and document customer requirements • Collaborate with Solution Architects on business requirements to provide detailed and sound solution designs, leveraging best practices with a focus on Order Management, Service Cloud, Commerce or Consumer Goods Cloud/Retail Execution • Configure and implement Salesforce Service Cloud and Order Management solutions • Drive optimal user experience (UX) design throughout solution delivery • Deliver end-user training and comprehensive documentation • Develop strategies to solve complex technical challenges • Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity • Provide data models for tailor-made customizations (with Solution Architects). • Perform unit testing for client use cases • Assist in Deployment between environments • Manage technical collateral for hand off at the end of the project • Run data deployments (sandbox seeding) to test features • Run final releases to production and be able to roll back or restore if needed • Travel up to 25% for customer projects and company events

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are excited to welcome a talented B2B Commerce Consultant to our Revenue Solutions team. This role is pivotal in the successful end-to-end implementation of Salesforce Revenue Management projects at NeuraFlash. You will combine your technical expertise with solution design skills to create scalable, efficient, and secure Salesforce solutions that align with the business requirements of our clients, as well as create reusable assets to be deployed to multiple clients. This may involve owning portions of the design or supporting the Solution Architect. By leveraging B2B Commerce technologies within Salesforce, streamline operational processes, and deliver scalable, impactful solutions. Our team is committed to building a best-in-class organization. In this role, you will have the opportunity to contribute meaningfully while collaborating with a dynamic group of colleagues, innovative clients, and trusted partners, including Salesforce and AI teams. Responsibilities - Facilitate business process reviews to understand and document customer requirements - Collaborate with Solution Architects on business requirements to provide detailed and sound solution designs, leveraging best practices with a focus on Order Management, Service Cloud, Commerce or Consumer Goods Cloud/Retail Execution - Configure and implement Salesforce Service Cloud and Order Management solutions - Drive optimal user experience (UX) design throughout solution delivery - Deliver end-user training and comprehensive documentation - Develop strategies to solve complex technical challenges - Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity - Provide data models for tailor-made customizations (with Solution Architects) - Perform unit testing for client use cases - Assist in Deployment between environments - Manage technical collateral for hand off at the end of the project - Run data deployments (sandbox seeding) to test features - Run final releases to production and be able to roll back or restore if needed - Travel up to 25% for customer projects and company events Qualifications - Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in B2B commerce on core, Sales, Service, Community, Marketing, and Community Clouds - Understanding of B2B Commerce Einstein Features & Capabilities - Understanding B2B Commerce Extensions framework - Understanding of B2B Commerce APIs and Connect APIs - Understanding of cross cloud use cases (B2B, D2C, Loyalty, Revenue, Marketing) - Understanding of Salesforce OMS - Familiarity with platform authentication patterns (SAML, SSO, OAuth) - Integration Fundamentals: Foundational understanding of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365 - Experience with test-driven development - Prior experience executing deployments and use of DevOps tools (i.e. Gearset, Prodly, Copado, etc) Technical Skills - Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations - Development Skills: Familiarity with Apex and Omniscript - Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics Additional Skills - Excellent communication and presentation skills for a variety of audiences and situations - Confident, self-assured, team-player, ambitious and driven - Detail and quality oriented with the desire and ability to rapidly learn and implement new concepts, business models, and technologies - Prior experience building technical artifacts including Salesforce configuration design documents, technical design documents Benefits - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. - Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. - Flexibility: We build a culture of trust and understanding. We value good work, not the hours in which you get it done. - Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked. - Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Our teams love to have fun and celebrate together.

Salesforce Consultant - Education Cloud ***As required by our governmental client, this position requires being a US Citizen AND an active Public Trust clearance or the ability to obtain this clearance *** Experienced professional with a strong background in delivering Education Cloud solutions, declarative development (Flows & Omni-Studio), data integrity, and data migrations. Skilled in translating client requirements into clear, actionable technical requirements to deliver a system that meets the client’s expectations. Brings a detail-oriented, solutions-focused approach to implementing and optimizing Salesforce Education Cloud solutions that supports data accuracy, compliance, and operational efficiency. Compensation & Benefits: Estimated Starting Salary Range for Salesforce Consultant - Education Cloud: $ 120-140k Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Salesforce Consultant - Education Cloud Responsibilities Include: - Serve as a functional and technical consultant supporting Salesforce Education Cloud implementations, ensuring solutions align with Salesforce best practices. - Collaborate with education-sector clients to translate business requirements and operational needs into effective Education Cloud configurations and solutions. - Support solution design including data models, integrations, and declarative automation. - Assist with legacy data migrations from student information systems or custom education platforms into Salesforce Education Cloud. - Support development of Entity Relationship Diagrams (ERDs) and documentation aligned with Education Cloud data standards. - Evaluate and recommend Salesforce-native tools to support implementation goals (e.g., OmniStudio, Marketing Cloud, Tableau). - Work closely with business analysts, developers, and architects to implement and configure Education Cloud solutions. - Participate in design sessions, solution reviews, and system configuration activities throughout the project lifecycle. - Contribute to solution demonstrations, workshops, and client discussions as needed. - Stay informed on the Education Cloud roadmap and new Salesforce platform capabilities. - Assist the project manager with solution planning and implementation timelines. - Support configuration of Student Management (Academic Operations) and Alumni functionality within Education Cloud. - Contribute to project documentation for internal and external stakeholders. - Performs other job-related duties as assigned Salesforce Consultant - Education Cloud Experience, Education, Skills, Abilities requested: - 14 years of general work experience (Bachelor’s degree not required). - 5+ years of Salesforce experience supporting implementations, configuration, or consulting engagements. - Experience implementing solutions using Salesforce Education Cloud, Experience Cloud Sites, and the Education Cloud data model. - Experience supporting data migration activities from legacy education systems into Salesforce. - Understanding of ERDs, data relationships, and custom object/field design to support education use cases. - Experience with OmniStudio, Flow, and declarative automation tools. - Familiarity with Agile delivery methodologies and collaborative team environments. - Strong written and verbal communication skills with the ability to explain technical solutions to both technical and non-technical stakeholders. - Salesforce Certified Education Cloud Consultant. - Salesforce certifications such as Platform App Builder, Advanced Administrator, or other Salesforce Consultant certifications (Education, Service, Sales, Experience Cloud) are preferred. - Salesforce OmniStudio Consultant or Developer certification is a plus. - An understanding of data migration from a legacy system to Salesforce implementations is highly preferred. - Maintain Salesforce certifications and be willing to assign them to Cherokee Federal; seek to earn additional Salesforce certifications. - U.S. Citizenship is required. - Must be eligible to obtain and maintain a Government Security Clearance, if necessary. - Must pass pre-employment qualifications of Cherokee Federal. Company Information: HESFP LLC (HESFP) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about HESFP, visit cherokee-federal.com. #CherokeeFederal #LI #LI-REMOTE #LI-RG1 Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: - Salesforce Education Cloud Specialist - Salesforce Functional Consultant – Higher Education - CRM Business Analyst – Education Solutions - Education Technology Consultant (Salesforce Focused) - Salesforce Solution Architect – Education Sector Keywords: - Salesforce Education Cloud - Student Management - Declarative Configuration (Flows, OmniStudio) - Salesforce - Data Migration Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This senior consulting and technical leadership role focuses on delivering end-to-end Salesforce solutions for manufacturing clients. The Principal Engineer / Salesforce Business Consultant will lead discovery, design, and implementation of Salesforce-based CRM transformations, translating complex business needs into scalable, integrated solutions. You will partner with client stakeholders to optimize sales, service, and partner processes, ensure adoption and governance, and provide thought leadership across CRM initiatives. This role blends solution architecture, hands-on design, and client advisory in a fast-paced, dynamic environment. You will guide cross-functional teams, contribute to pre-sales opportunities, and drive measurable business outcomes. The position offers a mix of strategic influence, technical ownership, and direct client engagement. Ideal candidates have deep Salesforce expertise, consulting experience, and a proven track record of successful enterprise implementations. - Lead discovery workshops with manufacturing clients to assess strategy, sales/service models, and CRM requirements. - Define Salesforce-centric target states and transformation roadmaps, including phased rollout and process redesign. - Design end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and optionally Manufacturing Cloud, CPQ, Field Service, and Analytics. - Develop solution blueprints, architecture designs, integration strategies, and ensure alignment with Salesforce best practices. - Advise clients on CRM governance, change management, and adoption strategies, creating meaningful KPIs and dashboards. - Lead pre-sales activities, including demos, proposals, RFP/RFI responses, and business case development. - Oversee delivery quality, provide design authority, review workstreams, and support UAT and go-live readiness. Qualifications - 8–12 years of professional experience, with 5+ years focused on Salesforce CRM (Sales Cloud, Service Cloud, Experience Cloud). - 4–6 years consulting or client-facing experience with manufacturing organizations or similar industries. - Proven track record leading full lifecycle Salesforce implementations from discovery through adoption. - Hands-on knowledge of Salesforce architecture, data modeling, security, integration, and deployment strategies. - Strong functional expertise across Sales Cloud, Service Cloud, and Experience Cloud; familiarity with Manufacturing Cloud, Field Service, CPQ, Revenue Cloud, or Tableau CRM is a plus. - Excellent stakeholder management, workshop facilitation, and executive communication skills. - Analytical, structured, and outcome-driven, with ability to navigate complex, ambiguous environments. - Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or related field; MBA or advanced business degree is a plus. - Salesforce certifications preferred (Administrator, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Field Service, Manufacturing Cloud, CPQ, B2B Solution Architect). Benefits - Competitive salary and performance-based incentives. - Fully remote working model with flexible hours. - Health, dental, and vision coverage. - Paid parental and caregiver leave. - Professional development opportunities and Salesforce training support. - Exposure to large-scale, high-impact client projects and cutting-edge CRM implementations. - Collaborative, dynamic, and global work environment.