Role Description We’re hiring a Product Manager III to help shape and deliver key capabilities within our Wholesale Network team to build great products that will shape the wholesale industry. This is a highly cross-functional, technically complex role. You’ll own product direction for a critical area of our platform, working across engineering, design, data, and go-to-market teams to deliver meaningful improvements for merchants and brands. - Serve as the product owner and subject matter expert for your area. - Define and drive product strategy for a core area of the Wholesale Network. - Translate complex customer and business problems into clear, actionable product direction. - Craft feature definitions and scope that balance customer impact, technical feasibility, and long-term platform health. - Own prioritization and roadmap decisions in partnership with engineering and design. - Lead discovery efforts with customers and internal stakeholders to validate problems and shape solutions. - Drive execution from concept through launch, ensuring high-quality delivery. - Define success metrics, measure outcomes, and iterate based on evidence. - Identify cross-team dependencies and proactively align across product surfaces. - Contribute to longer-term platform strategy and future roadmap planning. - Partner with Go-to-Market teams to ensure thoughtful, well-supported launches. Qualifications - Bachelor’s degree in business, economics, or a similar field. - 5+ years of experience in product management, owning and delivering complex software products. - Demonstrated ability to define strategy and drive execution in cross-functional environments. - Experience working closely with engineering on technically complex systems (e.g., structured data, integrations, large-scale catalogs, or platform-level features). - Strong prioritization skills and comfort making tradeoffs with incomplete information. - Experience leading customer discovery and translating insights into shipped solutions. - Familiarity with Agile/Scrum environments and modern product development practices. - Ability to define success metrics and use data to inform decisions. Requirements - Understanding of SMB or enterprise wholesale between merchants and brands/suppliers. - Retail and e-commerce industry experience. Benefits - Lots of autonomy, flexible work culture and the option of fully remote work. - Genuine career opportunities in a company that’s creating new jobs every day. - Opportunity to make a difference; help courses grow their businesses and become more successful by creating or improving products and addressing customer feedback. - Work in a team big enough for growth but lean enough to make a real impact. - Development of very high traffic products, used at the global scale. - Opportunities to learn and expand your skill set. - Become a valued part of the diverse and inclusive Lightspeed family. - Lightspeed equity scheme (we are all owners). - Flexible paid time off policy. - Extended Healthcare benefits. - Health and wellness benefit of $500 per year. - Paid leave and assistance for new parents. - Mental health online platform and counseling & coaching services. - Volunteer day.

Role Description The Epic Application Support Manager, Professional Billing is a leader responsible for the coordinated success of assigned Epic applications from the Epic Ambulatory Revenue Cycle and their supporting teams. They lead their direct and matrixed team members, partner with affiliates, and effectively collaborate with third party vendors. This includes steering and managing implementations/projects, work prioritization, subject matter expertise and software strategy, enhancement and new feature delivery and workflow adoption of technology. Essential Functions - Team Leadership & Management - Anticipates resource needs and plans accordingly. - Manages hiring, professional development, annual review, reward, and disciplinary actions for direct reports. - Establishes and communicates meaningful performance criteria. - Identifies staff development needs and enables related growth. - Work Prioritization & Management - Manages a transparent work portfolio, balancing organization needs, cross team constraints and systems thinking. - Facilitates a transparent prioritization process with stakeholders informing enterprise priorities. - Allocates, adjusts, and levels resource assignments based on priority, skill, and availability. - Negotiates timelines in context of urgency and priority. - Leads and drives critical priorities as needed, coaches, and supports peers on similar efforts. - Application Support & Maintenance - Collaborates with application support team as needed including appropriate allocation of analyst resources. - Supports team in skill development and best-practice configuration approaches. - Project Management - Leads and manages projects for assigned Epic applications within established time, scope, and budget parameters. - Manages implementation team deliverables, escalation of critical issues, adherence to timelines and transition to support. - Application Management, Best Practices & Strategy - Understands and manages operational requirements of Planned Parenthood affiliates. - Translates knowledge of best practice application(s) design, build, and testing techniques throughout implementation and post live stabilization. - Advises on organization needs, industry trends and vendor development plans to inform application strategy. - Advises the organization on when to implement, wait for development or customize systems based on current demand. - Advises and coaches best practices for scalable, supportable solutions with the right complexity in the right place. - Evaluates requests for solutions with alignment to existing standards and minimized feature duplication. - Liaison, Thought Leader & Collaborator - Key liaison with affiliates, team members, leadership, and vendor partners to drive successful delivery of implementation and projects. - Trusted partner and advisor to operational affiliate stakeholders in all aspects of implementation and project delivery. - Primary contact for affiliate leaders for idea sharing and issues escalation within scope of implementation. Qualifications - Education: Bachelor’s Degree or equivalent combination of experience/training. - Certified in Resolute Professional Billing Administration or Claims applications. - Experience: Minimum of 3 to 5 years of prior Epic experience required. - Possesses prior professional billing, administrative management, medical coding, and operational experience. - Possesses prior experience with designing and implementing revenue cycle for complex ambulatory healthcare organizations. Requirements - Possesses excellent verbal and written communication. - Possesses critical thinking skills and attention to detail. - Demonstrates established project management skills including leading meetings, prepping agendas, note taking, etc. - Demonstrates the ability to work with multiple organizations at once. - Demonstrates ability to creatively solve problems and be adaptive to different learning styles. - Possesses excellent time management and organizational skills. - Demonstrates adaptability and flexibility with respect to changing end‐user business needs. - Demonstrates a willingness to learn new software and systems. - Conveys information clearly and concisely with project leadership. - Conveys the ability to gain trust and establish effective relationships with clients, peers, and project leadership. - Seeks, logically examines, and interprets information from various sources to determine a problem’s cause and develops a course of action to resolve the problem and to prevent its recurrence. - Has a demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and institutions. Preferred - Possesses prior Planned Parenthood experience. - Possesses prior people management experience. - Possesses prior experience working in a position requiring relationship building with clients. Physical and Environmental Demands - Exerting up to 10 pounds of force occasionally. - A negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. - Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. - Must be able to travel throughout and between facilities when on site. - Normal routine involves no exposure to blood, body fluid or tissue. - Incumbents are not called upon to perform or assist in emergency care or first aid. - There is no occupational risk for exposure to communicable diseases.

Role Description As the Senior Product Manager for Activities & Balances, you’ll own the vision, strategy, and roadmap for the platform that transforms raw financial events into clear client activities and accurate balances across Wealthsimple. Reporting to the Lead PM, Financial Data, you’ll ensure we have a strong technical foundation — data models, pipelines, APIs, and tooling — that makes it easy for teams across Wealthsimple to build consistent, trustworthy client experiences on top of Activities and Balances. You’ll work closely with the Core Balances and Financial Accounting & Metrics (FAM) engineering teams to design how activities flow through our systems, how they materialize into balances, and how they support mission-critical use cases like statements, tax, and financial metrics. This is a client centric platform-style role that will require migration and legacy tech deprecation management, where you’ll lead the transition to our next-generation Financial Data stack while minimizing client and operational risk. What you’ll do - Own the end-to-end Activities and Balances domains (models, pipelines, APIs, contracts, and UX principles) that power client activity and balances across Wealthsimple products. - Define and drive the roadmap for the global activity feed and balance experiences, ensuring they are accurate, performant, and consistent across platforms, currencies, and account types. - Build and maintain clear rules for different balance types, making it obvious to both internal stakeholders and clients what they can do with their funds and why. - Act as the bridge between deep technical systems and the client experience, translating complex trade-offs into simple, intuitive flows and always keeping client trust and clarity at the center of decisions. - Own the pipeline that transforms activities into balances, including how it integrates with other services, and downstream consumers. - Lead major platform migrations, deprecating legacy activity and balance systems and moving use cases onto a unified Financial Data foundation with clear milestones and risk management. - Partner deeply with engineering to design data flows that support balances, statements, tax, and financial metrics with strong correctness and observability. - Collaborate with other PMs and product teams to understand their needs and solve their problems in reusable ways rather than one-off features. - Set and monitor key health metrics (e.g., activity and balance freshness, correctness, performance, developer experience) for Activities, Balances, and use them to prioritize trade-offs and investments. - Dig into the details of data models, logs, and edge cases to understand issues, validate hypotheses, and support engineering in debugging and remediation. - Champion platform thinking and best practices, helping teams adopt new capabilities, align on patterns, and ship changes safely in a high-change environment. Qualifications - 4+ years of product management experience, ideally in customer centric, highly technical domains. - Strong technical background, ideally with a computer science, engineering, or equivalent foundation, and comfort collaborating deeply with senior engineers. - Fast learner with a demonstrated ability to ramp quickly on complex systems, data models, and architectures. - Ability to communicate complex concepts simply to both technical and non-technical audiences, creating clarity in ambiguous and highly technical problem spaces. - Ability to come up with creative changes to requirements to deliver value to clients while reducing technical complexity. - Collaborative, low-ego working style, with a bias to roll up your sleeves, ask questions, and build strong relationships across engineering, data, operations, and other product teams. - Proven track record of shipping platform capabilities (APIs, shared services, or internal tools) that unlock value for multiple product teams or domains with experience leading large-scale migrations or replatforming efforts. - Comfort operating in a fast-paced, high-change environment, with the ability to adapt quickly, make thoughtful trade-offs, and keep teams aligned on what matters most. Benefits - Top-tier health benefits and life insurance - Long-term group savings with employer match, through Wealthsimple for Business - 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year - 90 days away: work outside Canada for up to 90 days per year - Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS - We are a hybrid team with over 1,500 employees across North America.

• You will be responsible for ensuring product work moves from idea to shipped experience with clarity, discipline, and strong collaboration across teams. • Turning discovery into execution. • Translate discovery, prototypes, and product direction into clear, implementation-ready PRDs. • Define user flows, edge cases, and acceptance criteria before sprint start. • Ensure engineering teams fully understand the problem, scope, and intended user experience before development begins. • Protecting product and customer intent. • Identify UX or usability gaps during development. • Make bounded product decisions during implementation when required. • This role stays actively engaged during development to ensure implementation reflects the intended product experience. • Running a reliable development cycle. • Pressure-test scope before development begins. • Ensure teams commit to realistic sprint plans. • Surface risks and tradeoffs early. • Escalate when execution risk becomes material. • Closing the loop. • Own post-launch feedback and structured data collection. • Capture learnings that improve future product decisions. • Provide clear reporting on execution quality and outcomes. If specifications are unclear, builds drift, or issues surface too late, this role helps improve the systems and processes that prevent those issues in the future.