BETTERHEALTH A PLANNED PARENTHOOD PARTNERSHIP

Role Description The Systems Administrator is responsible for the administration, configuration, maintenance, and continuous improvement of BetterHealth IT systems and applications, including server infrastructure, Confluence, Jira, Microsoft Intune, and Remote Monitoring and Management systems. This role will support and optimize our enterprise collaboration, endpoint management, and infrastructure platforms. The Systems Administrator must possess a blend of application administration, endpoint management, automation, and systems engineering expertise; additionally, the Systems Administrator must ensure the reliability, security, and performance of critical business systems. Essential Functions - Manage and monitor Linux and Windows servers, including configuration, testing, patching, and maintenance. - Manage and monitor BetterHealth’s systems and applications. Perform upgrades, configuration changes, deployment, and patching as needed. - Conduct vulnerability assessments and implement remediation efforts. - Serve as a subject matter expert of BetterHealth’s infrastructure and server operations. - Develop and maintain documentation related to server build and application management. - Develop and maintain PowerShell and batch automation scripts. - Administer Atlassian products (Confluence and Jira) and related plugins, including patching, optimization, configuration changes, automation configuration, provisioning, and issue resolution. - Provide technical assistance with the installation and configuration of systems and applications. - Research, evaluate, and recommend infrastructure and application improvements. - Monitor and, where applicable, triage or resolve technology tickets and project requests. - Provide on-call support coverage as needed. Supervisory Responsibility This position has no supervisory responsibility. Competencies - Customer Service and Interpersonal Skills, Oral and Written Communications - Strategic Thinking and Problem Solving - Computer and Technical Skills - Ethics, Diversity, Initiative and Teamwork - Quality, Safety and Security Education and/or Experience - Bachelor’s Degree or equivalent experience required - 3+ years of Linux and Windows server management experience - Experience and comfort working with large groups of individuals - Self-directed, with the ability to prioritize and simultaneously work on multiple projects - Experience with AWS preferred - Experience with Confluence and Jira preferred - Experience working in the nonprofit sector preferred Skills - Strong troubleshooting and problem-solving skills. - Excellent writing and oral communications skills - Detail oriented with excellent organizational skills - Ability to work accurately and with composure under deadline pressure - Ability to thrive in a fast paced, remote work environment - Ability to work independently, including handling multiple projects/tasks simultaneously - Ability to participate in an on-call rotation and respond to urgent situations during non-standard hours Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Role Description The Senior Communications & Marketing Specialist is responsible for developing, managing, and elevating BetterHealth’s internal and customer communications. This role plays a key role in defining, documenting and maintaining company-wide templates and brand guidelines. The Senior Communications & Marketing Specialist supports BetterHealth’s knowledge management efforts by structuring, organizing and maintaining internal documentation across platforms such as the intranet, SharePoint, and other knowledge management tools. This role requires strong writing and editing skills, visual and graphic design capabilities, and a high level of organization and attention to detail. Qualifications - Bachelor’s degree in Communications, Marketing, Graphic Design, Public Relations or a related field. - 6+ years of progressive experience in communications, marketing, or related roles, combining written content development, visual/graphic design, and brand or communications strategy in a professional setting. Requirements - Ability to create and maintain templates, style guides, or brand standards. - Demonstrated experience in communications, content development, or marketing roles. - Strong writing, editing, proofreading and content synthesis skills. - Proficiency in presentation and document software (e.g., PowerPoint, Word). - Working knowledge of visual/graphic/video design tools (e.g., Canva, Adobe Creative Suite, or similar). - Familiarity with social media platform engagement analytics (likes, clicks, shares, etc.). - Ability to organize and manage content across shared platforms such as intranets or SharePoint. - Strong attention to detail and ability to manage multiple priorities. Benefits - Full-time, Exempt employment type. - Salary range: $77,500 to $81,200 per annum. - Travel required: Yes, up to 10%. Essential Functions - Communications & Content Development: - Write, edit, and maintain clear, engaging content for internal and external communications, including emails, newsletters, presentations, brochures, websites, and annual reports. - Collaborate with leaders and subject matter experts to translate complex information into accessible, well-structured communications. - Explore and recommend additional technology tools to improve communication effectiveness. - Brand Standards & Templates: - Define, document, and maintain foundational brand standards, including visual identity elements such as colors, fonts, layouts, and usage guidelines. - Design and manage company-wide templates for presentations, reports, and other commonly used materials. - Ensure communication and marketing materials align with brand standards and present a consistent, professional image. - Visual & Graphic Design: - Create and maintain visual assets (presentations, newsletters, social and event materials), applying visual storytelling principles to enhance clarity, usability, and engagement. - Knowledge Management & Documentation: - Manage and improve knowledge management resources (intranet, SharePoint, and related tools) to ensure information is accessible, accurate, and well organized. - Establish standards for documentation, structure, and version control. - Digital & Social Presence: - Manage BetterHealth’s social media presence and employer branding platforms (ex: Glassdoor, Indeed, etc). - Monitor engagement metrics and recommend improvements. Supervisory Responsibility This position has no supervisory responsibility. Competencies - Written Communication: Produces clear, concise, and audience-appropriate written content. - Visual Communication & Design: Applies strong visual design principles to enhance understanding and consistency. - Brand Stewardship: Maintains and enforces brand standards across all materials. - Organization & Attention to Detail: Effectively manages multiple content streams, templates, and documentation with accuracy. - Collaboration & Stakeholder Management: Works effectively with leaders, subject matter experts, and cross-functional teams. - Information Architecture & Knowledge Organization: Structures content and documentation in a way that improves usability, inclusivity, and accessibility. Physical and Environmental Demands - Exerting up to 10 pounds of force occasionally. - Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. - Must be able to travel throughout and between facilities. - Normal routine involves no exposure to blood, body fluid or tissue. - No occupational risk for exposure to communicable diseases.

Role Description The General Counsel and Chief Compliance Officer is a senior-level position on the BetterHealth leadership team. This role will help provide general legal services on behalf of BetterHealth’s stakeholders including the BetterHealth Board of Directors, Leadership Team members, and staff with a focus on healthcare technology, patient data privacy, and business transactions. Primary responsibilities will include ensuring overall compliance by BetterHealth with applicable laws and regulations at the local, state, and federal levels. The General Counsel will also be called upon to provide general legal support, research, and special projects in a full array of areas such as governance, policies, human resources, intellectual property, and litigation matters and will serve as liaison with external counsel as needed and appropriate. The Chief Compliance Officer also serves as the HIPAA Privacy Officer for BetterHealth. Essential Duties and Responsibilities - Advise on and ensure compliance with state and federal privacy laws and regulations. - Draft and update privacy practices. - Provide legal analysis and risk assessment related to privacy, data protection, and information security issues. - Coordinate with interdisciplinary teams to conduct privacy impact assessments. - Facilitate recurring meetings of the BetterHealth Privacy and Legal Advisory Group (PLAG). - Counsel BetterHealth partners and leadership team on data privacy and protection. - Respond to privacy incidents and breaches, including guiding and advising BetterHealth on notification and reporting requirements. - Stay informed of relevant legal and regulatory changes in privacy law and anticipate possible impacts on the organization. - Interface with regulatory authorities and BetterHealth’s internal information security team. - Work directly with staff to review, negotiate, and draft contract terms, including technology service agreements (TSA), memorandums of understanding, statements of work, and other agreements. - Prepare documentation necessary to implement program initiatives and achieve our goals related to legal or compliance efforts, working with interdisciplinary teams. - Coordinate with interdisciplinary teams to implement and assess the company-wide compliance program. - Facilitate recurring Board Compliance Task Force meetings and provide regular legal and compliance updates to the Board of Directors. - Lead investigations for all compliance related matters, including those that are reported via the Employee Hotline, AIMS, suggestion boxes, or via any other reporting function. - Ensure compliance awareness training and compliance subject-specific training for all staff. Effectively communicates the importance of compliance with state and federal laws and regulations, funder requirements, and accreditation standards across all levels of the organization. Supervisory Responsibilities This position manages the Compliance Manager role and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Competencies To perform the job successfully, an individual should demonstrate the following competencies: - Computer Skills - Customer Service - Dependability - Diversity - Ethics - Initiative - Interpersonal Skills - Oral Communications - Organizational Support - Professionalism - Quality - Safety & Security - Teamwork - Written Communications Qualifications - Juris Doctorate from an accredited law school required - Licensed in good standing to practice law in a US jurisdiction - Minimum five to seven years of healthcare compliance experience preferred. - CHC (Certification in Healthcare Compliance) preferred. Language Skills - Ability to read, analyze and interpret compliance journals, financial reports, and regulatory language. - Ability to respond to common inquiries or issues from personnel, volunteers, independent contractors, and board members regarding the organization’s compliance and risk management. - Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. - Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills - Knowledge of Microsoft Office operating tools (Outlook, Word, Excel). - Familiarity with healthcare Practice Management Systems and Electronic Health Records software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Role Description The Epic Patient Experience Analyst is responsible for designing, implementing, maintaining, and supporting relevant Epic applications. The Epic Analyst collaborates with affiliates to understand their needs and translate them into system configurations within Epic. Key duties include: - System configuration - Requirements gathering - Workflow analysis - Troubleshooting and resolving issues Essential Functions - Requirements Gathering and Workflow Analysis - Meeting with operational, administrative, and staff end users to understand key workflows, affiliate specific requirements and state specific nuances. - Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. - Developing an understanding of operational needs to set the direction for the organization’s workflows by attending site visits and other integrated sessions. - System Configuration - Translating knowledge of best practice design, build, and testing techniques throughout the implementation and ongoing support phases. - Keeping up to date with latest Epic updates, features and functionalities to ensure optimal system usage. - Project Management - Participating in project teams to manage Epic upgrades, new module implementations, and system enhancements. - Maintaining regular communication with Epic representatives, including participating in recurring meetings. - Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones. - Maintenance and Support - Troubleshooting technical issues, resolve user problems, and provide ongoing support for the Epic system. - Acting as the primary support contact for the application’s end‐users. - Identifying issues that arise within applications as well as issues that impact other application teams and working to reach resolution. - Identifying and implementing requested changes to the system. Competencies - Business Acumen - Strategic Thinking - Problem Solving - Customer Service and Interpersonal Skills - Oral and Written Communications - Ethics - Diversity - Initiative - Teamwork - Leadership - Computer and Technical Skills - Quality, Safety & Security Qualifications - Education: Bachelor’s Degree or equivalent combination of experience/training - Experience: Minimum of 1 to 2 years of prior Epic experience - Current certification in Cadence Skills - Possesses prior healthcare experience. - Possesses prior Epic experience. - Possesses excellent time management and organizational skills. - Demonstrates adaptability and flexibility with respect to changing end‐user business needs. - Demonstrates a willingness to learn new software and systems. - Conveys information clearly and concisely with project leadership and subject matter experts. - Conveys the ability to gain trust and establish effective relationships with Epic counterparts. - Engages in appropriate communication with peers and leadership. - Seeks, logically examines, and interprets information from various sources to determine a problem’s cause and develops a course of action to resolve the problem and to prevent its recurrence. - Has a demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and institutions. Preferred - Possesses prior experience with Epic scheduling and registration workflows. - Possesses Epic Cadence or Prelude certifications. - Possesses prior Planned Parenthood experience. - Possesses prior experience with large data gathering efforts and completing current state assessments and gap analyses of technology. - Demonstrates established project management skills. - Prior experience with Jira and/or project management and issue tracking software. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time). - And/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. - Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. - Must be able to travel throughout and between facilities. - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. - There is no occupational risk for exposure to communicable diseases.

Role Description The Epic Analyst-Professional Billing is responsible for designing, implementing, maintaining, and supporting relevant Epic applications. The Epic Analyst collaborates with affiliates to understand their needs and translate them into system configurations within Epic. Key duties include: - System configuration - Requirements gathering - Workflow analysis - Troubleshooting and resolving issues Qualifications - Bachelor’s Degree or equivalent combination of experience/training - Minimum of 1 to 2 years of prior Epic experience - Current certification in Epic Resolute Professional Billing Administration Requirements - Prior healthcare experience - Prior Epic experience - Excellent time management and organizational skills - Adaptability and flexibility with respect to changing end-user business needs - Willingness to learn new software and systems - Ability to convey information clearly and concisely - Ability to gain trust and establish effective relationships with Epic counterparts - Engagement in appropriate communication with peers and leadership - Logical examination and interpretation of information to determine problem causes - Understanding of the role that racial inequity plays in healthcare systems Benefits - Full-time, Exempt employment - Remote work location - Travel required: Up to 5% - Salary range: $75,000-$93,000 Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. - Exerting up to 10 pounds of force occasionally - Sedentary work involves sitting most of the time but may involve walking or standing for brief periods - Must be able to travel throughout and between facilities - No exposure to blood, body fluid or tissue - No occupational risk for exposure to communicable diseases

Job DetailsJob Title: Application Team Lead - Professional Billing & Claims Location: Remote Department: Epic Implementation Reports to: Epic Application Manager Support Employment Type: Full Time, Exempt Travel Required: Yes Salary Range: $111,100 – $121,000 Summary The Epic Professional Billing and Claims Team Lead will be responsible for enabling effective workload management for analysts, including support tickets, optimization projects, maintenance efforts, and upgrade-related activities by bringing expertise in prioritization and scoping Professional Billing and Claims work efforts, system configuration and workflow best practices, and collaborative and solution-oriented communication. A successful Epic Professional Billing and Claims Team Lead brings a high degree of organization and attention to detail as well as experience building Epic Professional Billing and Claims in a variety of settings. The Team Lead will be accountable for understanding and managing the operational requirements of Planned Parenthood affiliates and work closely with other project team members to ensure such requirements are translated successfully in Epic. Essential Functions Effectively and accurately tracking Jira tickets to understand and communicate priorities of work in the queue and assigned to analysts Acting as contact for Planned Parenthood affiliates, always maintaining open lines of communication with clients. Meeting with key staff to understand workflows, requirements, and access practices unique to the affiliate. Developing an understanding of each affiliate’s unique needs and assessing if the existing Planned Parenthood Foundational build will meet these needs or if additional build will be necessary. Translating knowledge of best practice PB/Claims/RTE design, build, and testing techniques throughout the implementation and ongoing support phases. Leading complex large scale optimization projects from design through build and ongoing support Working with and mentoring project team members and other analysts to design, build, and test system designs related to PB/Claims/RTE applications. Serve as a liaison with vendors as required. Assisting with supporting readiness activities for affiliates prior to implementation and post live activities during stabilization periods. Assisting with supporting maintenance and support tasks as assigned. Serving as the PB/Claims/RTE team representative in meetings as assigned. Maintaining regular communication with Epic representatives, including participating in all project team meetings. Serving as a resource for analyst team members to discuss the status of deliverables, shared issues, end user concerns, and upcoming milestones. Working with the Training team on development of workflow and tipsheet documentation as assigned. Assisting with build, upgrade and optimization tasks as directed. Assisting with onboarding and provide mentorship to new hires. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Business acumen, strategic thinking and problem solving. Customer service, interpersonal skills, oral and written communications Ethics, diversity, initiative, teamwork, and leadership Computer and technical skills Quality, safety, and security Education and/or Experience Education: Bachelor’s Degree or equivalent combination of experience/training Experience: Minimum of 5 to 7 years of prior Epic experience required Current certification in Resolute Professional Billing Administration and Charge Router or Claims applications. Skills Required Possesses excellent verbal and written communication. Demonstrates established project management skills including leading meetings, prepping agendas, and managing follow-ups to completion. Demonstrates the ability to work with multiple organizations at once. Possesses excellent time management and organizational skills. Demonstrates adaptability and flexibility with respect to changing end user business needs. Demonstrates a willingness to learn new software and systems. Conveys information clearly and concisely with project leadership. Exhibits a high standard of professionalism and serves as a professionally mature role model within the team. Conveys the ability to gain trust and establish effective relationships with clients, peers, and project leadership. Ability to mentor and provide guidance to analysts with varying levels of experience, effectively sharing knowledge and fostering their skill development. Seeks, logically examines, and interprets information from various sources to determine a problem’s cause and develops a course of action to resolve the problem and to prevent its recurrence. Demonstrates a willingness to jump in, take initiative and support team efforts wherever needed to achieve shared goals. Prior experience working with health systems as a Professional Billing Epic analyst with a strong understanding of Epic best practices and complex Professional Billing concepts. Has a demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and institutions. Preferred Possesses prior Planned Parenthood experience. Possesses prior operations experience for a health care organization. Possesses prior experience working in a position requiring relationship building with clients. Certified in Real Time Eligibility (RTE) and/or both PB/Claims applications. Experience with Epic’s Cash Management functionality. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and listen. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Sedentary Work Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) And/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Must be able to travel throughout and between facilities when on site. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. There is no occupational risk for exposure to communicable diseases. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.Qualifications

Job DetailsPosition Type: Full Time Job Title: Benefits and HR Administrative Specialist Location: Remote Department: Human Resources Reports To: Director of Human Resources Employment Type: Full-time, Exempt Travel Required: Minimal, as needed Salary Range: $66,200 – $70,000 per annum Summary The Benefits and HR Administrative Specialist is responsible for the administration and coordination of employee benefits programs and provides essential HR administrative support to ensure efficient and compliant human resources operations. This role serves as a key point of contact for employees regarding benefits-related questions and supports the Director of Human Resources with benefits administration, HR documentation, and employee lifecycle processes while maintaining a high level of accuracy, confidentiality, and customer service. Essential Duties and Responsibilities Administer employee benefits programs, including medical, dental, vision, life insurance, disability, retirement plans, and other employer-sponsored benefits. Serve as the primary point of contact for employee benefits inquiries, providing clear guidance and support regarding eligibility, enrollment, and plan features. Coordinate benefits enrollment, changes, and terminations, including new hires, qualifying life events, open enrollment, and separations. Liaise with benefits vendors, brokers, and carriers to resolve issues, maintain plan information, and support renewals. Maintain accurate and confidential benefits and employee records within the HRIS. Assist with benefits communications, including summaries, guides, and employee education materials. Support compliance with benefits-related regulations, including COBRA, ACA, ERISA, HIPAA, and applicable state laws. Assist with HR administrative functions such as onboarding, offboarding, personnel file maintenance, and HR documentation. Support payroll and leave administration processes by providing benefits-related data and coordination as needed. Prepare reports, audits, and documentation related to benefits administration and HR operations. Maintain professionalism, confidentiality, honesty, and integrity in all employee-related interactions. Competencies Core Competencies: Benefits Administration Human Resources Knowledge Customer Service Communication Skills Confidentiality and Ethics Attention to Detail Organizational Skills Professionalism Teamwork Written and Oral Communication Additional Competencies: Time Management Planning and Organizing Problem Solving Judgment Technical Skills Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3–6 years of experience in benefits administration or human resources. Working knowledge of employee benefits programs and benefits-related regulations. Experience administering open enrollment and employee benefit changes. Strong attention to detail and ability to manage sensitive information confidentially. Excellent organizational, communication, and follow-up skills. Ability to manage multiple priorities and deadlines in a fast-paced environment. Ability to work independently while collaborating effectively with HR leadership and team members. Education and Certifications Bachelor's degree in Human Resources, Business Administration, or a related discipline from an accredited four-year university required Certified Benefits Professional (CBP), PHR, or SHRM-CP Preferred Language Skills · Ability to read, analyze, and interpret benefits plan documents, policies, and employment-related materials. · Ability to respond effectively to employee benefits inquiries. · Ability to write clear, accurate, and professional correspondence and documentation. · Ability to communicate complex benefits information in an understandable manner. Mathematical Skills Ability to apply basic mathematical concepts such as percentages, ratios, and contributions related to benefits and payroll data. Reasoning Ability Ability to define problems, collect relevant information, and assist in resolving benefits-related issues. Ability to interpret benefits policies and apply them consistently. Computer Skills Ability to utilize full Microsoft Office Suite for word processing, spreadsheets, presentations, calendar, email and database applications. Experience with Human Resources Information Systems (HRIS) and benefits administration platforms preferred. Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.Qualifications

Job Details Job Title: Talent Acquisition and Retention Specialist Location: Remote Department: Human Resources Reports To: Director of Human Resources Employment Type: Full-time, Exempt Travel Required: Minimal, as needed Salary Range: $67,000 - $72,300 per annum Summary The Talent Acquisition and Retention Specialist is responsible for coordinating and executing recruiting, hiring, onboarding, and retention activities to support organizational staffing needs and contribute to a positive and engaging workplace culture. This role partners closely with the Director of Human Resources, hiring managers, and HR team members to ensure a consistent, inclusive, and high-quality talent experience from recruitment through retention. Essential Duties and Responsibilities Manage full-cycle recruiting activities for assigned positions, including job postings, candidate sourcing, screening, interview coordination, and hiring support. Partner with hiring managers to understand workforce needs and develop effective recruitment strategies. Serve as a primary point of contact for candidates throughout the hiring process, ensuring a professional and positive candidate experience. Coordinate onboarding activities to support new employee integration and engagement. Maintain accurate recruiting and onboarding records within the HRIS and applicant tracking systems. Support retention initiatives by assisting with employee engagement programs, stay interviews, and feedback collection. Analyze recruiting and turnover trends and provide insights to the Director of Human Resources. Ensure recruiting practices comply with equal employment opportunity and applicable employment laws. Assist with employer branding efforts, including job postings, career site content, and outreach activities. Collaborate with HR team members to support organizational culture, inclusion, and employee engagement initiatives. Maintain confidentiality, professionalism, honesty, and integrity in all recruiting and employee-related activities. Competencies Core Competencies: Talent Acquisition Recruiting and Interviewing Customer Service Communication Skills Relationship Building Confidentiality and Ethics Organizational Skills Attention to Detail Professionalism Teamwork Written and Oral Communication Additional Competencies: Time Management Planning and Organizing Problem Solving Judgment Technical Skills Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 3–6 years of experience in talent acquisition, recruiting, or human resources. Experience managing full-cycle recruiting processes. Working knowledge of employment laws related to hiring and selection. Strong interpersonal skills with the ability to build relationships with candidates and hiring managers. Excellent organizational, communication, and follow-up skills. Ability to manage multiple requisitions and priorities in a fast-paced environment. Ability to work independently while collaborating effectively with HR team members. Education and Certifications Bachelor's degree in Human Resources, Business Administration, or a related discipline from an accredited four-year university required PHR, SHRM-CP, or recruiting-related certification preferred Language Skills · Ability to read, analyze, and interpret job descriptions, policies, and employment-related documents. · Ability to respond effectively to candidate and employee inquiries. · Ability to write clear, professional correspondence and recruiting materials. · Ability to communicate effectively with diverse audiences. Mathematical Skills Ability to apply basic mathematical concepts such as percentages, ratios, and proportions to recruiting metrics and reports. Reasoning Ability Ability to define problems, collect relevant information, and assist in developing effective recruiting and retention solutions. Ability to interpret policies and procedures and apply them consistently. Computer Skills Ability to utilize full Microsoft Office Suite for word processing, spreadsheets, presentations, calendar, email and database applications. Experience with applicant tracking systems (ATS) and Human Resources Information Systems (HRIS) preferred. Qualifications

Job DetailsPosition Type: Full Time Job Title: Human Resources Generalist Location: Remote Department: Human Resources Reports To: Director of Human Resources Employment Type: Full-time, Exempt Travel Required: No Salary Range: $57,800 - $66,200 per annum Summary The Human Resources Generalist supports the Director of Human Resources in the administration of day-to-day human resources operations, with a primary focus on Employee Relations support and general HR functions that contribute to a positive and inclusive organizational culture. This role serves as a key point of contact for employees and managers, assisting with HR processes, policy application, and issue resolution while ensuring compliance with employment laws and organizational standards. Essential Duties and Responsibilities Support the Director of Human Resources in the administration of employee relations matters, including documentation, investigations, performance management support, and conflict resolution. Serve as a resource to employees and managers regarding HR policies, procedures, and general employment-related inquiries. Assist with onboarding and offboarding processes to ensure a consistent and positive employee experience. Support leave management processes, including FMLA, ADA accommodations, and other leave requests, in coordination with the Director. Maintain accurate, complete, and confidential employee records in compliance with legal and organizational requirements. Assist with the administration of HR policies and procedures, ensuring consistent application across the organization. Support recruiting and hiring activities as needed, including interview coordination, reference checks, and onboarding preparation. Participate in initiatives that promote employee engagement, retention, and a positive workplace culture. Assist with workers’ compensation and unemployment claim coordination as assigned. Prepare HR reports, correspondence, and documentation as needed. Maintain a high level of professionalism, confidentiality, honesty, and integrity in all HR activities. Competencies Core Competencies: Human Resources Knowledge Employee Relations Support Customer Service Communication Skills Confidentiality and Ethics Interpersonal Skills Organizational Skills Attention to Detail Professionalism Teamwork Written and Oral Communication Additional Competencies: Conflict Resolution Support Judgment Time Management Planning and Organizing Problem Solving Technical Skills Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 2–5 years of Human Resources experience in a generalist or coordinator role. Working knowledge of Federal, State, and local employment laws and HR best practices. Experience supporting employee relations issues and HR administrative processes. Strong interpersonal skills with the ability to handle sensitive matters discreetly and professionally. Excellent organizational, communication, and follow-up skills. Ability to manage multiple priorities in a fast-paced environment. Ability to work collaboratively while also demonstrating initiative. Education and Certifications Bachelor's degree in Human Resources or related discipline from an accredited four-year university required PHR preferred, SHRM-CP preferred Language Skills Ability to read, analyze, and interpret HR policies, procedures, and employment-related documents. Ability to respond effectively to employee questions or concerns. Ability to write clear, accurate, and professional documentation and correspondence. Ability to communicate information clearly to employees and managers. Mathematical Skills Ability to apply basic mathematical concepts such as percentages, ratios, and proportions to HR-related data and reports. Reasoning Ability Ability to define problems, collect relevant information, and assist in developing practical solutions. Ability to interpret policies and apply them consistently to routine and non-routine situations. Computer Skills Ability to utilize full Microsoft Office Suite for word processing, spreadsheets, presentations, calendar, email and database applications. Experience with Human Resources Information Systems (HRIS) preferred. Qualifications

Job DetailsPosition Type: Full TimeJob Category: Human Resources Job Title: Director of Human Resources Location: Remote Department: Human Resources Reports To: Vice President of Finance Employment Type: Full-time, Exempt Travel Required: Yes, less than 15% Salary Range: $84,500 - $102,000 per annum Summary The Director of Human Resources is responsible for the effective administration and day-to-day management of core human resources functions, including Employee Relations, Benefits Administration, and Recruiting. This role serves as a hands-on HR leader who ensures consistent application of HR policies, compliance with employment laws, and delivery of high-quality HR services that support employees and managers across the organization. The Director of Human Resources supervises HR operational staff and collaborates with leadership to support workforce needs, employee engagement, and retention initiatives. Essential Duties and Responsibilities Direct and manage core human resources operations, including employee relations, benefits administration, recruiting, onboarding, leave management, workers’ compensation coordination, and unemployment claims. Serve as a primary resource to managers and employees regarding HR-related questions, concerns, and workplace issues. Administer employee relations matters, including performance management support, corrective actions, investigations, and conflict resolution, ensuring fair and consistent practices. Oversee recruiting and hiring activities in partnership with management to ensure timely and effective talent acquisition. Lead benefits administration processes, including enrollment, employee education, vendor coordination, and issue resolution. Ensure HR policies, procedures, and practices are applied consistently and remain compliant with Federal, State, and local employment laws and regulations. Maintain accurate and confidential employee records in compliance with regulatory and organizational requirements. Identify trends related to employee relations, turnover, or workforce needs and provide recommendations to leadership. Support employee engagement and retention initiatives through effective HR programs and responsive service. Collaborate with leadership and compliance partners to ensure HR records are audit- and accreditation-ready. Communicate HR information clearly and professionally to employees at all levels of the organization. Maintain a strong commitment to confidentiality, professionalism, honesty, and integrity. Supervisory Responsibilities The Director of Human Resources directly supervises: Human Resources Generalist Talent Acquisition and Retention Specialist HR Administrative and Benefits Specialist Carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including hiring, training, performance management, and employee development. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Core Competencies: Human Resources Knowledge, Employee Relations, Benefits Administration, Recruiting and Talent Support, Customer Service, Communication Skills, Dependability, Ethics and Confidentiality, Interpersonal Skills, Organizational Skills, Professionalism, Teamwork, Written and Oral Communication Additional Competencies: Conflict Management, Judgment, Managing People, Planning and Organizing, Problem Solving, Technical Skills Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 5–8 years of progressive Human Resources experience, with a focus on employee relations, benefits administration, and recruiting. Demonstrated experience managing HR staff and supporting managers on HR matters. Strong working knowledge of Federal, State, and local employment laws and regulations. Proven ability to handle sensitive employee issues with professionalism and discretion. Excellent organizational, communication, and time management skills. Ability to work independently while effectively collaborating with leadership and team members. Experience working in a fast-paced environment with multiple priorities. Education and Certifications Bachelor's degree in Human Resources or related discipline from an accredited four-year university required PHR preferred, SPHR preferred Language Skills Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors. Mathematical Skills Ability to apply basic mathematical concepts such as percentages, ratios, and proportions to benefits, payroll, or HR-related data. Reasoning Ability Ability to define problems, collect relevant information, and draw practical conclusions. Ability to interpret policies and apply them consistently to varied situations. Computer Skills Ability to utilize full Microsoft Office Suite for word processing, spreadsheets, presentations, calendar, email and database applications.Qualifications