• Serve as an HR ambassador across assigned Pinnacle communities, promoting HR resources and championing best practices. • Partner with community HR/Payroll Representatives to build capability, consistency, and operational HR excellence. • Coach leaders to foster employee engagement, strengthen retention, and enhance a culture of compassion and service. • Conduct HR audits and support compliance with federal, state, and senior‑living regulations. • Provide HRIS support—in Workday -for onboarding, offboarding, recruiting workflows, and reporting. • Guide pre‑employment processes and state‑specific requirements unique to senior living. • Support integration efforts for acquisitions or new community transitions. • Train and onboard new HR/Payroll Representatives at our local communities on systems, standards, and regulatory expectations. • Advise leaders on employment laws and practices. • Lead or support employee relations investigations, ADA accommodations, and risk‑mitigating HR strategies. • Analyze HR metrics (turnover, engagement, ER trends) and recommend data-driven solutions. • Collaborate with Compliance, Benefits, Payroll, and Legal partners. • Serve as a cultural champion, modeling Pennant’s CAPLICO core values and commitment to exceptional experiences.

• Helps to develop and operationalize an EHR data strategy that ensures a system approach to fulfilling front line and system information needs. • Identifies customer requirements, assesses impacts to other data and systems, considers available technologies, compares costs, and benefits, and recommends solutions. • Guides and trains a team of clinical, workflow, data and technical staff ensuring successful achievement of accountability and organizational imperatives. • Responsible for the implementation and delivery of data & analytics tools across the system. • Manages and provides support for changes/enhancements by assigning projects to appropriate personnel ensuring that staff has adequate training and understanding of project context within Advocate Health. • Collaboration on a system wide EHR data and reporting tool training approach to front-line users of the HER. • Management and adherence to a robust Data Governance process and structure. • Identifies appropriate governance issues and works with Data & Analytics leadership to develop, implement, and support a systemwide EHR data governance strategy at all levels of the organization. • Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The HR Generalist at Granicus is the primary HR partner for employees and people managers in India, responsible for delivering a consistent and positive employee experience across the entire employee lifecycle. This role serves as the first point of contact for all HR-related queries, employee relations, and HR operations. The HR Generalist plays a critical role in ensuring employees feel welcomed, supported, heard, and treated fairly, while enabling managers to lead effectively and in compliance with company policies and local regulations. A key focus of this role is to drive employee engagement and culture through: - Onboarding - Offboarding - Communication - Celebrating employee events - Recognition activities - HR engagement programs All while maintaining the highest standards of integrity, confidentiality, data accuracy, and compliance. Qualifications - 5+ years of experience as an HR Generalist - Excellent interpersonal skills with the ability to engage confidently with employees and managers at all levels - High attention to detail with a strong focus on data accuracy and documentation - Demonstrated ability to handle confidential and sensitive matters with integrity and discretion - Strong communication skills — clear, empathetic, and professional (written and verbal) - Comfortable working with HR systems and MS Office, including reporting and presentations - Sound judgment, practical problem-solving ability, and a people-first mindset Requirements - Own the employee experience lifecycle including onboarding, induction, ongoing support, and offboarding - Lead new joiner welcoming and HR induction programs, covering company overview, HR policies, benefits, and employee resources - Act as the first point of contact for all HR queries, ensuring timely, accurate, and empathetic responses to employees and managers - Manage end-to-end offboarding, including exit documentation, experience letters, full & final coordination, and conducting exit interviews with actionable insights - Support investigations related to workplace conduct, grievances, or policy concerns, maintaining confidentiality and objectivity - Support implementation and ongoing administration of HR policies & benefits, compliance requirements (e.g., maternity benefits, leave policies) - Ensure high level of data accuracy across employee records, reports, letters, and HR documentation - Maintain standardized HR templates, letters, and employee records, ensuring consistency and audit readiness - Support and drive adoption of HRMIS platforms, ensuring data integrity, process alignment, and user readiness - Partner with HRIS/global teams to maintain accurate people data and reporting across HR programs - Plan and execute employee engagement initiatives, including festive celebrations, cultural events, recognition activities, and team events (onsite/offsite) - Partner with leadership to strengthen employee connection, morale, and retention through meaningful engagement efforts - Build strong, trusted relationships with employees, managers, and HR partners - Provide high-quality HR customer service, ensuring HR is seen as approachable, responsive, and value driven Benefits - Encouragement to apply even if not meeting every requirement - Diverse and inclusive teams Company Description Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is designed for a detail-oriented, proactive professional who will drive operational excellence across HR and Talent Acquisition systems. You will be at the center of maintaining clean, accurate, and compliant people data while delivering high-quality support to employees and candidates. The position involves analyzing data, resolving discrepancies, and supporting end-to-end HR processes, including projects, audits, and system enhancements. You will collaborate cross-functionally with HR teams and stakeholders to optimize workflows, implement AI-driven solutions, and enhance the employee experience. The environment is fast-paced, remote, and globally oriented, offering opportunities to develop HR operations expertise and make a tangible impact on organizational efficiency. This role requires excellent problem-solving, consulting, and communication skills to influence outcomes and strengthen governance. - Own and manage the day-to-day HR service queue, triaging requests, providing status updates, escalating as needed, and continuously improving service experience. - Deliver a high-touch, consultative support experience by partnering with HR program owners and business stakeholders to guide employees and candidates through processes. - Maintain and update employee and candidate records across HR and Talent Acquisition systems, ensuring accuracy, timeliness, and compliance. - Identify, troubleshoot, and resolve data discrepancies, performing root-cause analysis and implementing corrective actions to protect data integrity. - Support HR projects, including requirements gathering, risk identification, testing, and implementation of programs and process improvements. - Maintain clear, audit-ready documentation including SOPs, desk procedures, and knowledge content, while contributing operational insights for process optimization. - Assist in implementing new policies, procedures, and AI-driven solutions to enhance HR workflows and employee experiences. - Provide occasional global support outside of normal working hours when required. Qualifications - 2+ years of experience in HR, operations, customer support, or related field with a Bachelor’s degree, or 4+ years of relevant experience. - Experience with HRIS systems, specifically Workday. - Proficiency with Microsoft Office tools, particularly Excel (pivot tables, VLOOKUPs, formulas) and experience with support platforms like Zendesk preferred. - Strong analytical and problem-solving skills with attention to detail and the ability to identify patterns, root causes, and process improvements. - Excellent communication and consulting skills, capable of building relationships and influencing stakeholders. - Ability to work collaboratively across global, cross-functional teams and manage multiple priorities. - Curiosity for emerging technologies and interest in leveraging AI to improve HR operations. - Preferred: Experience in a centralized, global People Services team and familiarity with HR operational best practices. Benefits - Competitive base salary and total compensation package. - Remote work flexibility across the United States. - Comprehensive health, dental, and wellness benefits. - Professional development and learning opportunities. - Supportive, inclusive, and collaborative work environment. - Opportunity to work with AI-driven tools and innovative HR practices. Company Description