This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is designed for a detail-oriented, proactive professional who will drive operational excellence across HR and Talent Acquisition systems. You will be at the center of maintaining clean, accurate, and compliant people data while delivering high-quality support to employees and candidates. The position involves analyzing data, resolving discrepancies, and supporting end-to-end HR processes, including projects, audits, and system enhancements. You will collaborate cross-functionally with HR teams and stakeholders to optimize workflows, implement AI-driven solutions, and enhance the employee experience. The environment is fast-paced, remote, and globally oriented, offering opportunities to develop HR operations expertise and make a tangible impact on organizational efficiency. This role requires excellent problem-solving, consulting, and communication skills to influence outcomes and strengthen governance. - Own and manage the day-to-day HR service queue, triaging requests, providing status updates, escalating as needed, and continuously improving service experience. - Deliver a high-touch, consultative support experience by partnering with HR program owners and business stakeholders to guide employees and candidates through processes. - Maintain and update employee and candidate records across HR and Talent Acquisition systems, ensuring accuracy, timeliness, and compliance. - Identify, troubleshoot, and resolve data discrepancies, performing root-cause analysis and implementing corrective actions to protect data integrity. - Support HR projects, including requirements gathering, risk identification, testing, and implementation of programs and process improvements. - Maintain clear, audit-ready documentation including SOPs, desk procedures, and knowledge content, while contributing operational insights for process optimization. - Assist in implementing new policies, procedures, and AI-driven solutions to enhance HR workflows and employee experiences. - Provide occasional global support outside of normal working hours when required. Qualifications - 2+ years of experience in HR, operations, customer support, or related field with a Bachelor’s degree, or 4+ years of relevant experience. - Experience with HRIS systems, specifically Workday. - Proficiency with Microsoft Office tools, particularly Excel (pivot tables, VLOOKUPs, formulas) and experience with support platforms like Zendesk preferred. - Strong analytical and problem-solving skills with attention to detail and the ability to identify patterns, root causes, and process improvements. - Excellent communication and consulting skills, capable of building relationships and influencing stakeholders. - Ability to work collaboratively across global, cross-functional teams and manage multiple priorities. - Curiosity for emerging technologies and interest in leveraging AI to improve HR operations. - Preferred: Experience in a centralized, global People Services team and familiarity with HR operational best practices. Benefits - Competitive base salary and total compensation package. - Remote work flexibility across the United States. - Comprehensive health, dental, and wellness benefits. - Professional development and learning opportunities. - Supportive, inclusive, and collaborative work environment. - Opportunity to work with AI-driven tools and innovative HR practices. Company Description

Overview The Leave Specialist supports the day‑to‑day operational administration of leave programs, including FMLA, disability, paid leave, and other statutory or company-sponsored leave types. This role ensures accurate and timely processing of leave cases, maintains data integrity across HR systems, and provides clear, service-oriented guidance to team members and leaders. The Leave Specialist partners closely with HR, Occupational Health, Payroll, and external vendors to execute leave processes efficiently and consistently, maintaining compliance with federal, state, and local regulations. Responsibilities Leave Case Administration - Administers the full lifecycle of team member leave cases, including intake, eligibility review, documentation collection, and case resolution. - Provides team members and leaders with clear, timely guidance on leave processes, timelines, documentation needs, and system navigation. - Monitors leave timelines and proactively follows up to ensure smooth case progression and compliance with regulatory deadlines. HR Operations & Process Execution - Maintains accurate leave data within PeopleSoft HRIS system. - Ensures all leave-related transactions (e.g., time entry adjustments, status changes) are processed accurately and within established SLAs. - Supports workflow improvements and process improvement by identifying process gaps, recommending enhancements, and escalating system or process issues as needed along with recommended solutions. Cross-Functional Coordination - Partners with Occupational Health, Payroll, and external leave administrators to ensure synchronized execution of leave processes. - Coordinates return-to-work steps including required documentation and system updates, and communicates next steps to team members and leaders. Compliance & Documentation - Ensures all leave cases are managed in accordance with federal, state, and local leave laws as well as company policy. - Maintains proper documentation and audit-ready records to support compliance, reporting, and internal controls. Reporting & Data Integrity - Monitors leave data and identifies anomalies or inconsistencies that require correction or escalation. Prepares standard reports or case metrics to support operational performance monitoring. Qualifications Minimum Requirements: Education: - High school diploma required; Associate’s or Bachelor’s degree preferred. Experience: Required - 5+ years - Leave program policy development and management - 3+ years - Vendor relationship management - 3+ years - Compliance with leave laws - 3+ years - Return to work program oversight - 2+ years – Team Member and leader guidance

Overview The Benefits Specialist provides day‑to‑day operational support for team member benefits programs, including health, welfare, retirement, and ancillary benefit offerings. This role is responsible for executing benefit transactions, supporting enrollment activities, troubleshooting team member issues, and maintaining accurate data across HR systems. The Benefits Specialist partners closely with HR, payroll, and external vendors to ensure seamless, compliant, and service-focused benefit administration. The role emphasizes operational accuracy, process adherence, and team member support. Responsibilities Benefits Administration & Case Management - Processes benefit enrollments, changes, terminations, and life event updates across PeopleSoft HRIS system and vendor platforms. - Responds to team member questions related to benefit eligibility, coverage, enrollment steps, and plan usage with clear, service-oriented guidance. - Supports annual enrollment activities including data auditing - Assists team members with escalated Tier 2 benefit issues by researching and resolving discrepancies across systems and vendors. Operational Accuracy & Data Integrity - Ensures benefit data is accurate, complete, and aligned between PeopleSoft, payroll, and vendor systems. - Conducts routine audits of enrollment and deduction data; identifies and corrects discrepancies. - Processes benefit-related payroll adjustments and ensures proper deduction setup. - Maintains required documentation for compliance, audits, and internal controls. Compliance & Process Execution - Applies federal and state benefit regulations (e.g., COBRA, ACA, HIPAA) to day-to-day processes. - Assists with preparing and distributing required notices and compliance documentation. - Helps operationalize policy updates, legislative changes, or plan modifications by updating workflows, job aids, and team member resources. Reporting & Analytics - Prepares routine benefit utilization reports and reconciliations (e.g., enrollment counts, billing audits). - Monitors trends or recurring issues and escalates operational insights to HR leadership. - Supports monthly billing processes by validating enrollment and premium accuracy. Qualifications Education: - High school diploma required; Associate’s or Bachelor’s degree preferred. Experience: Required • 2–4 years of experience in benefits administration or HR operations • Proficiency in Microsoft Excel (data validation, lookups, pivot tables) • Experience using PeopleSoft or benefits administration systems (e.g., Workday, SAP, ADP) • Working knowledge of benefits regulations (ACA, COBRA, HIPAA) in an operational context • Strong communication and customer service skills for supporting team members and interfacing with vendors

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The HCM Implementation Associate provides essential support to the Oracle Fusion HCM program by managing documentation, tracking project tasks, and assisting with user testing and training activities. This entry‑ to mid‑level role is ideal for someone seeking hands‑on experience with enterprise Talent systems while contributing to a large‑scale transformation initiative. - Schedule and coordinate project meetings, including cross‑functional check‑ins, stakeholder updates, and milestone reviews. - Support calendar management, logistics, and documentation to ensure smooth project execution. - Assist with data collection, preparation, and validation activities for system implementation. - Support user acceptance testing (UAT), including tracking results, logging issues, and monitoring resolution progress. - Coordinate logistics for training sessions, demos, and working sessions. - Maintain project intake logs, issue trackers, action items, and stakeholder lists. - Assist in drafting training materials, user guides, and process documentation. - Participate in feedback sessions and continuous improvement discussions. - Collaborate and communicate effectively across departments and project teams. - Ensure compliance with HIPAA regulations and requirements. - Demonstrate the Company’s Core Competencies and values. - Due to exposure to PHI and sensitive data, this position is classified as a High‑Risk Role. - Perform other duties as assigned; responsibilities may evolve based on project needs. Qualifications - Must have 1–3 years of professional experience in Talent, operations, or systems support. - Demonstrated interest in Talent technology and enterprise systems. - Strong attention to detail with excellent documentation and organizational skills. - Proficiency in Excel, PowerPoint, and collaboration tools such as Teams and SharePoint. - Ability to handle confidential and sensitive data with discretion. - Bachelors preferred. Requirements - The salary range for this position is $85K to $95K. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. - This position is also eligible for health insurance, 401k and bonus opportunity. Benefits - Medical (PPO & HDHP), dental and vision coverage - Pre-tax Savings Account (FSA & HSA) - Life & Disability Insurance - Paid Parental Leave - 401(k) company match - Employee Stock Purchase Plan - Generous Paid Time Off -- accrued based on years of service - 10 paid company holidays - Tuition reimbursement - Employee Assistance Program - Sick time benefits -- for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits Company Description At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!