• Hire, train, develop, lead Area Business Directors (ABDs) to serve the Zone geography, in their respective territories • Organize, control, and coordinate input relating to staffing, training, and developing and retaining key talent for the sales organization • Own the Zone's sales objectives and performance of every ABD sales territory • Coordinate the development of the Zone's strategic business plans outlining the execution of sales personnel around defined strategies and tactics for achievement of sales goals and objectives - provide direction, guidance, and support to ensure optimal execution of sales and marketing plans • Assist the National Sales Director in developing, implementing, and managing sales force incentive and compensation programs as well as customized sales force analyses to effectively manage optimal targeting, planning, resource allocation, and performance evaluations • Assist in translating key financial drivers and business analytics/insights into specific, measurable, and executable action plans for ABDs and inside sales personnel • Oversee, evaluate, and enforce compliance with Ardelyx policies, including code of conduct, operational guidelines, travel and expense policies, and promotional guidelines as it relates to the sales force • Develop, assert, and continuously reinforce a culture of compliance, ensuring that all sales activities and actions by members of the sales team comply with all laws and regulations and company compliance policies and procedures • Manage and monitor sales team operating budgets and assist in developing guidelines for field sales budget adherence • Proactively engage with key customers, decision-influencers, decision-makers, and account groups to directly represent Ardelyx in a leadership capacity, promote Ardelyx products, and achieve company objectives • Provide input on sales team alignments and expansions, including evaluating workload potential, performance potential, and sales results against sales forecasts and KPIs • Ensure all Zone promotional activities are in accordance with Ardelyx’s policies and procedures, including reviewing potential violations of company policies and procedures and direct and approve any appropriate disciplinary action

• Achieve sales objectives • Focus on accountability, collaboration, compliance, and teamwork to deliver favorable results to healthcare professionals, their patients, and Ardelyx • Assume accountability for establishing and implementing an effective sales plan that meets (ideally exceeds) sales goals and corporate objectives • Collaborate with ABD peers to optimize product opportunities through coordination and information sharing linked to large gastroenterology group practices • Work closely with personnel from Marketing, Patient Services, and Market Access to inform on territory experiences and dynamics to facilitate best practices and idea exchanges to optimize product and Ardelyx success • Master clinical data, disease state knowledge, competitive products, and market access information to drive relevant messaging with decision-makers and influencers • Ensure activities comply with all laws, regulations, and Ardelyx compliance policies

• Responsible for the planning, development, and oversight of scientific content for assigned accounts across various therapeutic areas • Leading assigned accounts • Leading client interactions and brand strategy • Leading the scientific portion of brand planning and business development • Managing resource allocation • Partnering with client services to develop SOWs and timelines • Identifying areas for new and organic growth

• Responsible for the development and execution of a comprehensive business data and analytics strategy and roadmap for the Customer Success organization. • Drives the adoption of the enterprise data platform and adherence to data governance frameworks within the Customer Success organization. • Build and lead a team of data professionals. • Develops and executes the Customer Success organization’s data and analytics strategy that enables the business’ strategic and tactical objectives. • Implements process and quality improvement efforts across Customer Success. • Designs and implements dashboards, visualizations, and reports that distill complex information into actionable insights. • Partners with senior leadership across Customer Success to provide data solutions that report KPIs, track performance, and ensure alignment with business goals. • Leads the formulation and execution of Customer Success data and analytics strategy, balancing self-service capabilities with core reporting.