• The CDE Commercialization Project Manager will initiate, plan, organize, lead and control cross-functional product and technology projects that are complex and/or medium to large in scope and impact. • Build relationships with Velera’s largest business unit leaders, acting as a point of contact between Client Delivery Experience, Product, Sales and IT. • Responsible for communication, development, commercialization and operationalization of Velera Products and Solutions being delivered to clients. • Perform as a CDE liaison with the product development/lifecycle. • Lead and manage the project lifecycle to efficiently deliver multiple project initiatives. • Partner with product and technology leaders to prioritize initiatives, negotiate financial and resource commitments, confirm availability and build delivery schedules. • Work with CDE, Product and IT to architect, design, prototype and develop solutions that enable quality implementation and improve speed of “on-boarding” solutions. • Assemble project team members; assign individual responsibilities; facilitate meetings and presentations. • Define scope and objectives for complex product releases, with a focus on implementations and operations. • Prioritize requirements for the business. • Establish onboarding requirements and timelines in accordance with Solution Sales goals and market messaging. • Manage the implementation of internal initiatives, major and minor system or product enhancements, client solutions and applicable decommissions. • Deliver effective, accurate, and consistent communication to project teams, management, external clients and vendors. • Understand interdependencies and lead times to develop a comprehensive schedule or priority task plan. • Oversee completion of project tasks, manage conflicts, clarify gaps and escalate risks/issues as needed for improvements. • Provide technology guidance and clarify process gaps. • Work directly with key internal stakeholders and executives to negotiate, escalate, and resolve issues with priority. • Identify changes that impact scope, cost or schedule and initiate the appropriate change control and/or change management process. • Ensure proper documentation is established, maintained and stored for policies, processes and procedures to streamline and optimize client delivery of products and services. • Provide timely reporting of project hours, status, performance, risks and escalations.

• Project coordination & management • Operational coordination of clinical quality assurance and evaluation projects • Planning and monitoring of project timelines and milestones • Continuous process optimization and further development of projects • Interface between the Clinical Lead, product/engineering teams, and operational implementation • Onboarding and support of external experts • Organization and delivery of onboarding training sessions • Professional support and supervision of (external) experts during the project lifecycle • Recruitment of new external experts as needed • Systematic quality assurance of ratings and training conversations • Monitoring data quality and identifying opportunities for improvement • Support in the analysis and interpretation of results • Preparation of reports and documentation for stakeholders • Contributing to the development of clinical evaluation standards for AI-based mental health tools

• Track project progress and maintain timelines • Coordinate meetings and manage follow-ups • Organize shared documentation and workflows • Create and maintain retrospectives for improvement • Surface risks, blockers, and resource gaps • Prepare reports and dashboards • Collaborate with marketers and external vendors

• Serve as the Senior GEV representative and primary customer focal point, owning stakeholder relationships and driving issue resolution throughout each upgrades/repair project as assigned. • Direct project execution, coordinating cross-functional teams across engineering, procurement, logistics, field/outage execution, and performance demonstration. • Champion on-time delivery, fulfillment of contract deliverables, and margin attainment through effective leadership and facilitation. • Interpret and implement contract terms and conditions; manage financials including pricing, cost, forecasts, margin, invoicing, receivables, and risk provisions. • Drive project schedule in collaboration with the Planner/Scheduler; proactively identify, mitigate, and escalate risks as needed. • Manage and communicate project changes with the customer and team, following established change management processes. • Maintain accurate project data in the management system, including scope, schedule, financials, and risks; ensure documentation is current. • Provide regular status updates, lead project reviews, and capture lessons learned and best practices, including Cost-of-Poor Quality cases.