• Serve as the Senior GEV representative and primary customer focal point, owning stakeholder relationships and driving issue resolution throughout each upgrades/repair project as assigned. • Direct project execution, coordinating cross-functional teams across engineering, procurement, logistics, field/outage execution, and performance demonstration. • Champion on-time delivery, fulfillment of contract deliverables, and margin attainment through effective leadership and facilitation. • Interpret and implement contract terms and conditions; manage financials including pricing, cost, forecasts, margin, invoicing, receivables, and risk provisions. • Drive project schedule in collaboration with the Planner/Scheduler; proactively identify, mitigate, and escalate risks as needed. • Manage and communicate project changes with the customer and team, following established change management processes. • Maintain accurate project data in the management system, including scope, schedule, financials, and risks; ensure documentation is current. • Provide regular status updates, lead project reviews, and capture lessons learned and best practices, including Cost-of-Poor Quality cases.

• Manage client relationships as main POC for individual and some portfolios of studies. • Independently lead Cogstate’s APAC Clinical Trials. • Collaboratively manage global clinical trials with APAC presence. • Attending Investigator Meetings (as needed) and ensuring Cogstate is well represented. • Work in an Agile environment with Portfolio Teams, and work across established Portfolio Teams to represent APAC. • Establish an APAC focused Portfolio Team. • Oversight of resourcing and financials across a Portfolio of Projects • Invoice for assigned projects based on expected timelines and understanding of project progression. • Facilitate team building and communication in a virtual environment. • Develop in depth understanding of Cogstate service delivery within operational, financial and regulatory constraints. • Work closely with Business Development and project team managing relationship for key accounts. • Lead and participate in Bid Defense and Face to Face customer meetings to ensure Cogstate Clinical Trials Operations is well represented. • Manage internal initiative projects. • Collaborate with various internal and external stakeholders in the development of rater training curriculums and materials for assigned clinical trials.

• Lead end-to-end project planning, execution, monitoring, and delivery • Apply Lean Six Sigma methodologies (DMAIC, process mapping, root cause analysis) to improve operational efficiency • Identify process gaps, eliminate waste, and implement scalable solutions • Manage project timelines, budgets, risks, and stakeholder communication • Track KPIs and ensure projects meet quality, cost, and performance targets • Facilitate cross-functional collaboration and ensure alignment with business objectives

• Serve as the primary delegate for K12 and Higher Education Google for Education and Chrome Enterprise Newsletters. • Send monthly content submission requests and work cross-functionally with central, regional, and cross-Google stakeholders to ensure content is submitted on time. • Proofread and edit submissions to align with Google’s voice. • Write monthly editorial introductions and coordinate across Marketing and Brand for necessary approvals. • Coordinate with marketing operations for on-time deployment. • Identify opportunities to improve newsletter engagement and execute content and layout experiments to optimize performance. • Manage established customer lifecycle programs, ensuring content reflects the latest product updates, events, and launches. • Own customer program expansion into priority international markets, collaborating with regional stakeholders for execution. • Maintain accurate campaign performance reporting hygiene; monitor engagement metrics and escalate technical issues. • Provide quarterly updates to global and regional stakeholders, sharing insights from program metrics.