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Sysdig logo
Sysdig

Confidently secure containers, Kubernetes and cloud services with #SecureDevOps.

Senior Customer Solutions Engineer

Solutions EngineerSolutions EngineerOtherRemoteSeniorTeam 201-500Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

145 days ago

Salary

$130K - $179.3K / year

Seniority

Senior

Job Description

Senior Customer Solutions Engineer

Sysdig

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Be the technical authority and trusted advisor on the Sysdig Platform, reporting to the Sr. Director of Customer Success. - Build relationships across customer teams, from engineers to executives - Align platform capabilities with customer goals to attain outcomes and value - Guide deployment, architecture, and operational best practices - Lead workshops to accelerate adoption and maximize platform impact - Advocate for customer needs and influence product direction - Partner with Sales on retention and growth - Collaborate with Support and Services to ensure smooth implementations and fast issue resolution Qualifications - Hands-on experience with Kubernetes in enterprise environments (on-prem and cloud) - Proficiency in container image creation and optimization - Familiarity with cloud-native platforms, DevSecOps, and automation tools - Scripting and API integration skills - Troubleshooting and root cause analysis capabilities - Experience leading projects and working directly with customers - Bonus: Knowledge of time series metrics, Prometheus, and monitoring frameworks like Golden Signals or the USE method Requirements - 5+ years in technical, customer-facing SaaS, cloud, or security roles (e.g., TAM, CSE, DevOps, and Architect) - Experience with Linux, Kubernetes, Helm, Terraform, and major cloud platforms - Familiarity with Prometheus, PromQL, and container/cloud security practices - One or more Kubernetes certifications (CKA, CKAD, CKS) - Collaborative technologists - Bonus: Experience with Sysdig or Falco - Ability to work onsite at customer's office in Dallas, at least 1-2 days a week Benefits - Extra days off to prioritize your well-being - 401(k) Retirement Savings Plan with a 3% company match - Maternity and Parental Leave - Mental health support for you and your family through the Modern Health app - Full health benefits package for you and your family - The U.S. annual salary range for this full-time position is between $130,000 and $179,300 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.

Job Requirements

  • Hands-on experience with Kubernetes in enterprise environments (on-prem and cloud)
  • Proficiency in container image creation and optimization
  • Familiarity with cloud-native platforms, DevSecOps, and automation tools
  • Scripting and API integration skills
  • Troubleshooting and root cause analysis capabilities
  • Experience leading projects and working directly with customers
  • Bonus: Knowledge of time series metrics, Prometheus, and monitoring frameworks like Golden Signals or the USE method
  • 5+ years in technical, customer-facing SaaS, cloud, or security roles (e.g., TAM, CSE, DevOps, and Architect)
  • Experience with Linux, Kubernetes, Helm, Terraform, and major cloud platforms
  • Familiarity with Prometheus, PromQL, and container/cloud security practices
  • One or more Kubernetes certifications (CKA, CKAD, CKS)
  • Collaborative technologists
  • Bonus: Experience with Sysdig or Falco
  • Ability to work onsite at customer's office in Dallas, at least 1-2 days a week

Benefits

  • Extra days off to prioritize your well-being
  • 401(k) Retirement Savings Plan with a 3% company match
  • Maternity and Parental Leave
  • Mental health support for you and your family through the Modern Health app
  • Full health benefits package for you and your family
  • The U.S. annual salary range for this full-time position is between $130,000 and $179,300 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.

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