This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The GCG Automation & Factory Solutions Field Services team is growing, and we are now seeking a Sr Automation Field Service Engineer to help us expand our service offerings and support customers across the Ohio, Indiana, and Kentucky region! In this role, you will serve as a technical expert in automation controls and related electrical components, supporting customers from project start to finish—including: - Hardware selection - Troubleshooting - Programming - On-site commissioning You will also play an important role in internal training and mentorship, helping elevate the overall technical capabilities of our team. This position is ideal for a self-motivated engineer who enjoys working in the field, solving problems, and contributing to automation success across a wide range of industries. For this role, we are seeking candidates in the Central / Southern OH area to accommodate ease of travel to customer sites around Ohio, Kentucky, and Indiana. When not engaged in work-related travel to customer sites or corporate facilities, this position offers a remote work arrangement; however, travel could be as much as 75% depending on work volume. Qualifications - Associate’s degree in Engineering (Electrical or Electrical Engineering Technology), a technical degree, or equivalent industry experience (Required) - Bachelor’s degree in Electrical, Mechanical, or Industrial Engineering or equivalent 4-year post-secondary education (Preferred) - 4 years of industry experience working with automation controls and electrical components (Required) - 5+ years of experience including customer-facing support of PLCs, motion control, sensors, safety devices, and fluid power systems (Preferred) - Background in working with electrical distributors, engineers, and industrial clients is highly desirable - Strong knowledge of automation systems, component selection, and programming - Proficiency with vendor configuration tools for product sizing and selection - Ability to present technical concepts clearly to both technical and non-technical audiences - Positive attitude, strong math and computer skills, and a goal-oriented mindset - Knowledge of motion systems, trigonometry, calculus, and technical writing (Preferred) Requirements - Troubleshoot, program, and commission automation control systems (PLCs, HMIs, motion systems, etc.) - Assist customers in selecting appropriate automation hardware and building bills of materials (BOMs) - Execute and manage multiple service projects throughout their lifecycle - Provide on-site and remote technical support, ensuring timely and high-quality service delivery - Present and promote automation solutions to customers and prospects - Conduct technical training sessions for customers and internal staff on electrical and automation products - Stay up to date on industry trends and technologies by attending technical trainings and vendor sessions - Work closely with sales, customer service, and vendor partners to ensure seamless customer experiences - Act as a mentor and technical coach to junior team members, helping them grow their skills - Contribute to knowledge-sharing across the service team and support the standardization of best practices Benefits - Competitive annual salary - Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need - Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans - Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs - Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access - Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind - An employee-centric company that values and truly appreciates our most important asset: You!