• Contribute to the product strategy and roadmap for metabolic health features within the Stelo app, and take ownership of driving execution from concept to launch. • Translate user needs, clinical insights, and business goals into clear product requirements. • Collaborate with UX/UI designers to craft intuitive and motivating user experiences. • Partner with engineering to prioritize and deliver high-quality mobile features. • Monitor product performance, user feedback, and health outcomes to iterate and improve. • Stay current on trends in metabolic health, digital therapeutics, and mobile health innovation.

• Own the strategy and roadmap for Voice AI as a primary entry point for members seeking support for health benefits, care navigation, and common benefit administration tasks, including containment and escalation to human support. • Own the strategy and roadmap for Voice AI workflows supporting providers calling to confirm eligibility, network participation, and coverage details, with a focus on accuracy, reliability, and operational trust. • Partner closely with AI Platform, Voice/Telephony, and operational tooling teams to define requirements, surface dependencies, and ensure Voice AI experiences are built on shared, scalable platform capabilities. • Define and drive seamless handoffs between Voice AI and operational staff including context passing, summarization, and transfer quality, to ensure safe escalation and operational efficiency. • Own and drive successful outcomes for Voice AI, including containment and deflection rates, resolution quality, transfer effectiveness, and experience reliability, using data and experimentation to inform roadmap decisions. • Ensure Voice AI experiences operate within defined safety, compliance, and scope boundaries, including appropriate escalation for medical, eligibility, or operational edge cases.

• Define and evolve the product vision and roadmap, aligned with the company strategy. • Conduct discovery with customers, partners, and internal stakeholders. • Specify functional and non-functional requirements as user stories and product documents. • Prioritize the backlog considering impact, effort, and strategic alignment. • Monitor product performance metrics (conversion, engagement, retention, NPS, payment methods). • Collaborate with engineering, design, and operations to ensure quality, on-time deliveries. • Support sales and marketing on launches and product positioning. • Ensure regulatory compliance and security across all payment flows.

• Architect the Integration Strategy: Define a roadmap that balances technical scalability with commercial growth. • Strategic Business Development: Partner with GTM and Sales teams to identify, vet, and recruit high-value integration partners (eg. ATS, ERP, productivity, user provisioning, etc.). • Partner Evangelism & Pitching: Act as the technical face of Remote in partner discussions. You will clearly articulate the value proposition of integrating with Remote to external product and engineering leaders. • Design the 'Win-Win' Integration: Work with partners to co-design integration flows that provide mutual value, ensuring that the final product drives high adoption for both parties. • Technical Discovery & Data Mapping: Lead deep-dive sessions into partner API capabilities (REST, Webhooks, OAuth) to ensure robust data synchronization and compliance across global jurisdictions. • Cross-Functional Orchestration: Act as the central 'glue' between Engineering, Design, Sales, GTM, and CX to ensure every integration is technically sound and commercially successful. • Market Intelligence: Stay ahead of industry trends, identifying emerging players that could become key strategic partners for Remote. • Measure Ecosystem ROI: Establish and track KPIs not just for technical performance, but for business outcomes like partner-sourced leads, customer retention, and ecosystem revenue.