This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Hello! Please note that unless you can accommodate some unusual hours (with a cheery demeanor), this role is best-suited for those living in the Eastern Standard Timezone. 100% Remote. Must be performed in the States. Sadly, we cannot facilitate VISAs. Cover letters are welcomed, appreciated, and reviewed (by a human)! This role supports provider offices, internal operations, and clinical teams by driving the execution layer of prior authorization and referral workflows. The focus is purely operational: documentation requirements, follow-up, routing, and closing loops so work progresses without delay. This role is for someone who can ramp into complex workflows, manage multiple active workstreams, and deliver consistent outcomes with minimal oversight. Qualifications - 5+ years of hands-on prior authorization experience — beyond general call center or data entry work - Direct experience in either a hospital/clinic central authorization function OR pharmacy technician role with dedicated PA and insurance specialization - Demonstrated understanding of both medical and pharmacy benefit PA workflows at the documentation and execution level - Experience navigating PBM requirements including coverage criteria, benefit verification, and authorization documentation standards - Proven ability to communicate with provider offices via phone and email — navigating gatekeepers, call trees, and office workflows to move documentation forward - Strong documentation discipline: accurate, timely case tracking with notes, outcomes, timestamps, and next steps - HIPAA compliance knowledge and scope discipline - Eastern Time Zone — non-negotiable Requirements - Execute PA and referral workflows end-to-end: documentation follow-up, routing, and loop closure with provider offices - Drive work forward by identifying next steps, obtaining missing information, and preventing case stalls - Communicate clearly and professionally with provider office staff via phone and email - Support clinical teams by reducing administrative burden — gather missing documentation, route questions appropriately - Maintain accurate, timely documentation in HubSpot and operational tracking tools - Identify recurring friction points and contribute actionable feedback to strengthen SOPs - Operate strictly within scope — workflow, documentation, process, and follow-up only Benefits - Salary ranges from $70-85k based on experience and location - 401(k) w/matching - All kinds of insurance (including matching HSA and pets!) - Open PTO (which leaders use!) - Remote stipend - Yearly education budget - Working with some of the smartest yet humblest and respectful people in the business Education - High school diploma or GED required - PTCB/CPhT strongly preferred

• Assist with property research, data entry, and client coordination. • Accurately enter and verify client and property information. • Maintain organized records and prepare internal reports. • Follow up with clients to obtain required documentation. • Handle incoming and outbound calls. • Research properties and verify that all information is correct. • Ensure billing addresses, inspection details, and property data are accurate and clearly recorded. • Coordinate with internal team members to ensure information is complete and up to date. • Review and double-check data entries to ensure accuracy and consistency. • Perform other tasks related to the position.

Summary Thrivent is a faith-based, not-for-profit financial services organization with approximately 2.6 million members. As a Fortune 500 company and the nation's largest fraternal benefit society, we're here solely to help others achieve multiple financial goals. Thrivent has independent financial services practices across the nation, one being Apex Financial Group. In 2008, a group of financial advisors in Manitowoc, WI, formed Thrivent’s West Shore Team. It was renamed Apex Financial Group in 2019 when five Financial Advisors came together with a vision to better serve clients and the community by utilizing each other’s God-given talents. Our practice continues to grow, and we now have multiple branches in several cities with a well-rounded team of individuals ready to assist our members navigate their financial future. At Apex Financial Group, we have our own operations team, including Member Care Team, Wealth Management Team, Marketing and Events Team, and Business Support Team. This part-time role is 20-25 hours a week and must reside within an hour of one of the team's offices; work can be done in person or remotely. Job Description This position provides member care support at Apex Financial Group. The following duties are as follows but not limited to: - Update CSM/CRM systems - Handles incoming and outgoing telephone calls to Apex Financial Group and responds to requests for information - Prepares routine correspondence, reports, and special projects - Supports projects, administration of various programs, and processing functions as needed - Drive client facing activity in the practice by scheduling meetings with clients on behalf of the practice’s Financial Advisors - Update the contact management system with client contact and preference information - Assist Financial Advisors in preparation and follow up of client meetings - Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed - Completes other miscellaneous tasks as assigned - Maintains advisor calendars and model weeks Qualifications - Good communication - Good understanding of Microsoft programs (e.g., Microsoft Word, Excel, SharePoint, OneDrive) - Ability to maintain integrity of sensitive/confidential information  - Problem solving skills - Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions - Works well in a team environment - Previous administrative/secretarial experience desired Compensation: $17/hr Benefits - 401(k) with a 3% employer non-elective contribution - Flexibility - Potential Bonuses - Paid holidays - Paid time off - Parental leave - Paid licensing As part of Apex Financial Group’s recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

Anticipated End Date: 2026-03-25 Position Title: Managed Care Coordinator Job Description: Job Description Managed Care Coordinator Location: Virtual: This role enables associate to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Managed Care Coordinator is responsible for performing telephonic or face-to-face history and program needs assessments using a tool with pre-defined questions for the identification, evaluation, coordination and management of member's program needs. How you will make an impact: - Using tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high risk complications) and coordinates those member's cases with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. The process does not involve clinical judgment. - Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of services. - Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, and physicians. Identifies members that would benefit from expanded services. Minimum Requirements: - Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: - BA/BS degree field of study in health care related field preferred. - ASAM criteria experience preferred - Coordinating Care experience with substance us disorder preferred - VA Medicaid - Cardinal Care experience preferred - It is strongly preferred that you are a Qualified Mental Health Professional Certified. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Care Coord & Care Mgmt (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.