• Follows-up with insurance companies to resolve unpaid claims. • Researches any overdue account balance that is fully or partially unpaid. • Reviews unpaid and underpaid claims. • Resubmits or appeals as necessary. • Verifies payment information adjustments to supervisor. • Coordinates collection activities for delinquent accounts. • Complies with the Fair Debt Collector Practices Act (FDCPA). • Responds to customer inquiries regarding account status. • Researches customer’s accounts thoroughly and documents appropriately. • Resolves discrepancies and prepares adjustments and refunds as necessary. • Ensures accurate entry of all information regarding collection activity into the billing system. • Brings recurring issues to the attention of the department supervisor. • Initiates payments and resubmits bills as necessary. • Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. This is a remote/work from home position. Compensation: $16-$17/hr plus bonus Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Responsibilities - Call consumers to secure payments on past due accounts. Each call is unique…you’ll never get bored! - Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Qualifications - High School diploma or equivalent - Previous experience in 1st or 3rd party collections - Department of Revenue experience is preferred - Access to high-speed internet required - FDCPA knowledge preferred - Professional phone etiquette and solid negotiating skills - Positive attitude and strong customer service aptitude - Ability to problem solve and multitask - Willingness to maintain confidentiality - Ability to remain in a stationary position 95% of the time - Ability to exchange accurate information effectively over the phone Physical Requirements - Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols - Frequently required to sit, stand, walk, talk, hear, bend and reach - Ability to reach with hands and arms - Occasionally lift and/or move up to 20lbs with or without accommodation - Ability to stand for long periods of time with or without accommodation Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. Benefits - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Generous bonus opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. - After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. - Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. - Candidates hired for work-from-home positions will receive company-issued equipment. - Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. - This is a remote/work from home position. - Compensation: $17+ per hour based on experience. - Responsibilities include outbound calling and accepting incoming calls regarding past due accounts and securing payments on accounts that are past due. Qualifications - High School diploma or equivalent. - 3 years of 3rd party collections experience required. - Previous skip tracing experience. - 2 years of B2B collections experience required. - FDCPA knowledge. - Professional phone etiquette and solid negotiating skills. - Positive attitude and strong customer service aptitude. - Ability to problem solve and multitask. - Willingness to maintain confidentiality. - Ability to exchange accurate information effectively over the phone. Requirements - The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up). - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots). - Speed Test Results: 25 mbps download, 20 mbps upload. Benefits - Work from home. - Paid training. - Team-oriented work environment. - Growth opportunity. - Generous bonus opportunity. - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. This is a remote/work from home position for CST/MST zones. Compensation: $15-16/hour + Monthly Commission Bonus Structure Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Responsibilities: - Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts - Providing thorough, efficient, and accurate account updates on computer files for each call made or received - Skip tracing to locate consumer contact information - Counseling delinquent consumers to assist in finding funds to meet their payment obligations - Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties - Complying with and staying up-to-date on all TSI policies and procedures - Maintaining knowledge of functional areas, company policies, and procedures - Providing feedback to management concerning possible problems or areas of improvement - Making recommendations to implement improved processes - Performing other duties as assigned by management Qualifications - High levels of ambition, keen to grow their career - Experience with collections, customer service, sales, retail or just the motivation to learn a new skill - A positive, friendly demeanor who finds joy in everyday - Strong communication skills - Proficient computer skills - The ability to work and prioritize independently Benefits - Work from home - Paid training - Team-oriented work environment - Growth opportunity - Generous bonus opportunity - Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!