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Empowering Our Customers To Advance Healthcare
Collections Representative
Location
Pennsylvania
Posted
101 days ago
Salary
$15 - $17 / hour
Seniority
Junior
Job Description
Collections Representative
Owens & Minor
• Follows-up with insurance companies to resolve unpaid claims. • Researches any overdue account balance that is fully or partially unpaid. • Reviews unpaid and underpaid claims. • Resubmits or appeals as necessary. • Verifies payment information adjustments to supervisor. • Coordinates collection activities for delinquent accounts. • Complies with the Fair Debt Collector Practices Act (FDCPA). • Responds to customer inquiries regarding account status. • Researches customer’s accounts thoroughly and documents appropriately. • Resolves discrepancies and prepares adjustments and refunds as necessary. • Ensures accurate entry of all information regarding collection activity into the billing system. • Brings recurring issues to the attention of the department supervisor. • Initiates payments and resubmits bills as necessary. • Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
Job Requirements
- High school diploma is required.
- One year of related experience is required.
- Basic skills in Word and Excel.
- English (reading, writing, verbal).
- Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
Benefits
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short-and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
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