This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for an Endpoint Systems Engineer with a passion for AI & automation, within modern device management. In this role, you’ll design, deploy, and continuously improve endpoint solutions that are intelligent, scalable, and secure. You’ll move beyond reactive support by leveraging automation, data, and AI-driven tools to enhance user experience and operational efficiency across the enterprise. This is a hands-on engineering role for someone who enjoys building smart systems, eliminating repetitive work, and shaping the future of endpoint management. - Design, deploy, and manage modern endpoint environments across Windows & macOS. - Implement and maintain endpoint management platforms (e.g., Intune, Jamf) with a strong automation-first mindset. - Develop automation workflows using scripting, APIs, and orchestration tools to reduce manual effort and improve reliability. - Integrate AI-powered tools for endpoint analytics, remediation, security, and user experience optimization. - Build self-healing and self-service solutions for common endpoint issues. - Collaborate with security teams to enforce compliance, patching, and endpoint protection strategies. - Monitor endpoint health, performance, and telemetry to proactively identify and resolve issues. - Evaluate emerging AI and automation technologies and recommend improvements to endpoint strategy. - Create and maintain technical documentation, standards, and best practices. - Act as a technical escalation point. Qualifications - 4+ years of experience in endpoint engineering, desktop engineering, or EUC roles. - Strong experience with modern endpoint management and MDM/MAM platforms. - Proficiency in scripting and automation (PowerShell required; Python, Bash, or similar a plus). - Experience integrating systems via APIs and automating workflows. - Experience in working with Claude AI. - Solid understanding of endpoint security, identity, and device compliance. - Comfortable working in cloud-first and zero-trust environments. - Strong troubleshooting skills with the ability to think systemically. Requirements - Experience with AI-driven IT operations (AIOps), endpoint analytics, or autonomous remediation tools (Nice to Have). - Familiarity with tools such as Microsoft Copilot, Defender, Autopilot, Jamf Pro, or similar (Nice to Have). - Relevant certifications (Microsoft, Apple, Jamf, or cloud certifications) (Nice to Have). Who You Are - A builder’s mindset: you love automating yourself out of repetitive work. - Curiosity about how AI can improve IT operations and user experience. - Strong communication skills and the ability to explain complex ideas clearly. - A proactive, improvement-focused approach rather than reactive firefighting. - Comfort working in fast-changing, modern IT environments. Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves processing medical records and providing status updates to patients, insurance companies, and attorneys. - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED - Must be at least 18 years old. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. Requirements - Preferred Customer Service and Data Entry and Release of Information experience. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance - 401k Savings Plan with matching contributions - Tuition Reimbursement

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Cybersecurity Incident Response Team (CIRT) Engineers are expected to respond to and mitigate/remediate cybersecurity alerts from Lumen assets. CIRT Engineers research and recommend preventative measures in conjunction with managing reactive alerts. In addition, CIRT Engineers are responsible for evaluating current capabilities and predict future needs, then work with internal stakeholders, vendors, and peers to anticipate, define, and pursue these capabilities. Location This is a remote position open to candidates based anywhere in the US The Main Responsibilities - This position hours are Sunday through Wednesday, 2PM – 12AM Central - Respond to, remediate, and document information security incidents not limited to dashboard (Advanced Threat Appliance & SIEM) alerts, tickets, emails, or phone calls. - Actively hunt the enterprise for insecure, suspicious, or malicious activity. - Review data that is processed within the SIEM to find incident evidence and suspicious events as well as out of scope events. - Verify and validate security notifications from both internal and external sources. - Identify and resolve incidents that are not defined by (or deviate from) an existing incident response guide. - Assist with significant incidents as needed or assigned. - Provide feedback for development and consistency of automated threat detection mechanisms. - Update and maintain response guides for accuracy. - Support Security projects to improve Cyber Defense Team or Lumen's security posture. - Demonstrate effective communication skills, both verbal and written What We Look For in a Candidate Minimum Qualifications: - Undergraduate degree in computer science, engineering, or related field, or equivalent experience. - Solid understanding of information security fundamentals, host and network security hardening and requirements; networking protocols; common intrusion techniques; and common risk management concepts. - Analytical and problem-solving skills related to networking, operating systems, and malware analysis. - Candidate must possess, or be willing to pursue, applicable professional/technical certifications, such as Security +, C|EH, OSCP, - GCIH, CISSP, GPEN, GWAPT, GISEC, CISM or CISA. - Candidate must be US based and able to obtain government suitability. - Strong oral and written communication skills and comfort with presenting technical issues to all levels of management, as well as non-technical staff. - Experience with cloud security and cloud service providers (e.g., AWS, Azure, Google Cloud Platform). - Broad technical knowledge of current and emerging technologies. Preferred Qualifications: - 4+ years of experience in incident response, computer forensics security, risk assessments, application security or network security. - Experience in network and/or firewall engineering, administration, design and implementation including experience in applying methodologies and principles for all levels of security. - Understanding of the following tools: SIEM, IDS / IPS, host based anti-virus, or similar products. - Experience in network monitoring tools to monitor attacks/threats and doing the initial triage of findings. - Microsoft or UNIX (including Linux or other UNIX derivatives) operating system administration/support experience. - Experience with technologies, tools, and process controls to minimize risk and data exposure. - Development experience in scripting languages such as Python or Perl. - Experience in large enterprise or carrier data centers and/or networks. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $67,703 - $90,270 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $71,088 - $94,784 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $74,474 - $99,297 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure `#LI-Remote Requisition #: 341490 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

• Provide a high level of technical expertise to ensure the uptime and maintenance of critical networking systems • Take ownership of complex network issues and ensures they are resolved and/or successfully documented • Accept and take ownership through to resolution of issues escalated by other Network Operations Engineers • Create training and mentoring opportunities for other engineers • Identify and resolve technical issues including troubleshooting latency, packet loss, and poor performance • Respond to DDoS attacks • Identify and resolve switch and router hardware and software failures • Identify and escalate problems with networking platforms or technologies • Plan and conduct complex maintenances to ensure standardization and uptime • Manage Internet providers and connectivity