• Build and own the global governance documentation management program • Create and maintain a SharePoint‑based central policy repository • Partner across all business functions to identify, author, organize, approve, publish, and maintain authoritative governance content (policies, procedures, standards, guidelines, charters) • Stand up and continuously improve an enterprise SharePoint Online repository for governance documents • Define and socialize the governance documentation framework • Partner with across Western Digital to identify required policies and process documentation • Work with document owners/SMEs to draft or update policies and procedures • Guide owners through approvals; manage publishing, review cycles, and controlled updates • Establish controls and documentation that meet internal audit, SOX, ISO/QMS, data governance, and security requirements • Create training, quick guides, and communications • Define KPIs and dashboards

• Own end-to-end architecture and scope for your projects, leading teams to design and deliver Azure solutions that meet agreed goals for value, security, scalability, reliability, performance, and cost. • Serve as the technical lead and subject matter expert on your engagements, guiding consultants and engineers so implementation stays aligned with the architecture and standards. • Apply sound engineering practices—clear interfaces, modular design, and testability—to produce reliable, maintainable solutions in your primary domain. • Provide architectural guidance throughout implementation, including design and pull-request reviews, shaping cloud patterns and guardrails and offering practical options to unblock teams. • Use AI tools to accelerate code, tests, documentation, and similar tasks, and share effective practices so they become repeatable gains for teams and clients. • Lead discovery and requirements sessions for your workstreams, clarifying scope, dependencies, and risks, and shaping a prioritized backlog with clear acceptance criteria tied to business outcomes. • Explain complex technical topics in simple, direct language for both technical and non-technical audiences, and consistently connect technical decisions back to client goals. • Build trust with managers and product owners, influencing priorities and roadmaps in ways that support the client’s long-term interests. • Enable teams to deliver with stable velocity and low defect rates by providing clear architecture, interfaces, and automation across build, test, and deployment, and by designing for incremental delivery with a clear Definition of Done. • Align multiple teams on shared outcomes, contracts, and integration points, ensuring dependencies are identified early, owned, and tracked through delivery. • Support effective Agile practices by ensuring the architecture and backlog structure enable incremental delivery, a clear Definition of Done, and data-informed course corrections based on telemetry and feedback.

• Review queues including transactions, onboarding applications, identity verifications, and business accounts • Monitor transactions and signups for suspicious activity and emerging fraud patterns • Analyze fraud events and create comprehensive incident reports documenting root causes and recommended preventive measures • Write and test transaction monitoring rules to detect and prevent fraudulent activity • Identify opportunities to improve fraud workflows operationally for the team and customers • Collaborate cross-functionally to streamline the customer experience while balancing risk and reducing friction • Use SQL to analyze fraud trends, identify patterns, and generate insights that inform risk strategy

• Daily merchant risk reviews and investigations • Review and decision concurrence requests for new applications, funding holds and releases and follow-up • Monitor daily suspended transactions • Oversight reviews of client's merchant onboarding and risk monitoring results; initiating independent underwriting and risk investigations when necessary • Contribute to oversight meetings with internal risk and compliance partners • Clearly communicate with internal staff regarding pending merchant applications and requests for additional information • Clearly communicate with clients and external partners regarding merchant investigations, requests for information, and risk decisions • Assist with new client due diligence and approval