Palmetto logo
Palmetto

Clean energy is for everyone.

Relationship Manager

Location

Connecticut + 2 moreAll locations: Connecticut | New Jersey | New York

Posted

104 days ago

Salary

$116K - $164K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Relationship Manager

Palmetto

• The Relationship Manager role is critical to the success of the Palmetto Finance Platform, managing the support and processing ecosystem surrounding Palmetto’s financial products. • Become a LightReach portal and financial product expert, ready and able to answer any question thrown your way • Establish and maintain regular cadence of communication and execution of deliverables with Certified Installer leaders and reps (we win by delivering ensuring our partners are heard!) • Proactively visit key partners onsite to build and maintain strong relationships, fostering trust and collaboration • Coordinate and prioritize with internal colleagues to smooth out any friction points or blockers relating to milestones, platform functionality, or LightReach product knowledge • Drive continuous evaluation and improvement of external partner resources (Intercom), internal processes (Guru) and help build systems that meet current and future company service expansions. • Provide coaching and training for Certified Installer sales reps on LightReach products and portal • Seek constant improvement in the quality of Palmetto’s product and customer experience through consolidated feedback • Maintain familiarity with third party proposal platforms that LightReach is integrated into (Solo, Aurora, Solargraf, Enerflo, etc) • Ability to deliver in person sales trainings on LightReach processes and competitive positioning in the region • Strategic business planning & forecasting activities with EPC partners • Competitive market knowledge and LightReach positioning • Support rep resolutions on any escalations in Intercom as necessary

Job Requirements

  • Minimum 4-6 years of experience in a customer, tech, or sales support role
  • Minimum 2-4 year experience in a sales-partner-facing role
  • BS/BA Preferred
  • Preferred experience with interpreting data reports to streamline workflows
  • Willingness to travel in region up to 50%
  • Customer service mindset
  • Problem solver
  • Attention to detail
  • Strong computer skills
  • Ability to work independently as well as in a team
  • Excellent communicator, both written and verbal
  • Knowledge of the construction or solar industry preferred
  • Spanish speaker is a plus.

Benefits

  • unlimited PTO
  • medical coverage
  • dental coverage
  • vision coverage
  • paid parental leave
  • retirement plans

Related Job Pages

More Account Manager Jobs

OtherRemoteTeam 5,001-10,000H1B No Sponsor

• Define and lead the organization’s overarching partnership strategy to advance growth, innovation, and audience reach • Identify, engage, and structure strategic partnerships that align with our objectives and deliver measurable business impact for all parties • Lead the development and execution of strategic business partnerships within the nutrition and dietary supplements sector • Build and strengthen relationships with MVPDs, OTT platforms, content programmers, and digital distribution partners • Lead negotiations for licensing, distribution, and/or long-term collaboration agreements • Oversee the governance and performance of existing partnerships • Develop scalable frameworks and playbooks for evaluating, onboarding, and managing key partners • Generate quick velocity to forge early wins that demonstrate the potential for partnerships with BODi • Oversee performance of the partnership portfolio to ensure strategic and financial objectives are met • Collaborate with internal stakeholders to drive partner integration success across content, product, and marketing initiatives • Establish and track KPIs, financial models, and ROI metrics to evaluate partnership effectiveness

California
$177.8K - $225K / year
Job Closed
Espresa logo

Account Manager

Espresa

Powering Great Workplaces® with benefits people love. Designed for all people, everywhere. #JOINUS!

Account Manager104 days ago
OtherRemoteTeam 51-200H1B No Sponsor

• Own renewal, retention, and expansion outcomes across a defined portfolio of customers. • Identify customer needs, designing commercial solutions, and driving long-term mutual success. • Strengthening executive relationships and supporting Annual Business Reviews. • Proactively manage client base like a business within the business. • Lead Client Value Plans and Mutual Success Plans to align internal execution with external commitments. • Build multi-threaded relationships across HR, Benefits, Finance, Procurement, and executive stakeholders. • Act as a strategic partner during Annual Business Reviews and executive conversations. • Identify risks early and implement mitigation strategies ahead of renewal cycles. • Drive proactive renewal strategy, including multiyear structure and pricing negotiations. • Maintain disciplined pipeline management in Salesforce from awareness through close.

United States
Job Closed
Rain Bird Corporation logo

Contractor Account Manager

Rain Bird Corporation

The Intelligent Use of Water™. Come grow with us!

Account Manager104 days ago
OtherRemoteTeam 501-1,000Since 1933H1B No Sponsor

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Contractor Account Manager is a driven and detail-oriented salesperson responsible for expanding sales within the Landscape Business Unit in the Florida Region. This role involves developing and executing targeted sales and promotional strategies to enhance Rain Bird's presence among top professional irrigation contractors and distributors. The focus is on differentiating Rain Bird through exceptional customer service, high visibility, and an aggressive call coverage strategy. This role is remote, covering the Southeast Florida region. Candidates must be based in this area. - Grow sales faster than the market growth rate and achieve sales objectives. - Analyze the market as it relates to market share, penetration and growth opportunities and develop an annual strategic plan to reach sales targets and corporate objectives. - Develop and execute sales and promotional efforts with the Distributor Manager, other Contractor Account Managers, Area Specification Managers, and key distributors to grow Rain Bird sales with top professional irrigation contractor targets. - Strive to differentiate Rain Bird from its competitors by providing superior customer service, high visibility, and aggressive call coverage cycle. - Assist the Region Manager and Product Managers in determining market trends and needs. - Maintain, utilize, and grow contractor database for direct marketing and communication efforts. - Educate and influence the irrigation contractor on the value of Rain Bird’s turf products. - Participation and development of strategic contractor events, tradeshows, and regional events. Qualifications - Bachelor’s degree (B.A. or B.S.) in a relevant field. - 3 + years of progressive sales experience, demonstrating a strong will to win, competitive spirit. - Experience selling within a related industry (construction, industrial, landscaping, irrigation). - Exceptional written and verbal communication skills, with a strong aptitude for general business practices. - Highly self-motivated and results-driven, with a proactive approach to responsibilities. - Capable of taking ownership of tasks while collaborating effectively within a team and thriving with minimal supervision. - Proficient in word processing, spreadsheet, and database applications, with the ability to leverage technology to enhance productivity. Requirements - Demonstrated experience in irrigation design, installation, and sales, with a solid understanding of industry’s best practices and customer needs. - 7 + years of progressive sales experience. - An MBA or relevant graduate degree, providing a strong foundation in business principles and strategic thinking. - Bilingual in Spanish. Company Description Rain Bird is an Equal Opportunity Employer.

United States
Job Closed
Cengage Learning logo

Client Relations Manager

Cengage Learning

Cengage Learning is a learner-focused education technology company that serves markets around the world. The EdTech company employs a diverse team of people wor

Account Manager104 days ago

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Relations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency. What you'll do: The Client Relations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following: - Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients. - Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel. - Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success. - Analyze operational processes and performance data to find opportunities for improvement. - Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics. - Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training. - Work cross functionally with both internal departments and external clients to achieve goals. - Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients. - Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately. - Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner. - Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth. - Be responsible for related procurement processes and coordinate material and resources allocation. - Identify and address problems and opportunities for the business. - Provide data and support to management as needed. Skills you'll need: - BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position. - Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work. - Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally. - Highly flexible and adaptable to change. - High energy and good communication skills both written and verbal. - Ability to interact professionally with Vice Presidents and Director level staff within clients. - Have a customer focused mentality; both in work with candidates, trainees and clients. - Comfortable using technology in performing routine job tasks and for product demonstration purposes. - Outstanding organizational and time management skills. - Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce. - Ability to monitor and evaluate operational data. Preferred: - Professional business-to-business/customer success experience (3 years strongly desired) - Experience working with adult learners and non-traditional students. - Proficiency in being a great partner within and outside one's own department. - Understanding of client relations/partnership management and how to efficiently work with external partnerships. - Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD

United States
Job Closed