Espresa logo
Espresa

Powering Great Workplaces® with benefits people love. Designed for all people, everywhere. #JOINUS!

Account Manager

Location

United States

Posted

94 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Account Manager

Espresa

• Own renewal, retention, and expansion outcomes across a defined portfolio of customers. • Identify customer needs, designing commercial solutions, and driving long-term mutual success. • Strengthening executive relationships and supporting Annual Business Reviews. • Proactively manage client base like a business within the business. • Lead Client Value Plans and Mutual Success Plans to align internal execution with external commitments. • Build multi-threaded relationships across HR, Benefits, Finance, Procurement, and executive stakeholders. • Act as a strategic partner during Annual Business Reviews and executive conversations. • Identify risks early and implement mitigation strategies ahead of renewal cycles. • Drive proactive renewal strategy, including multiyear structure and pricing negotiations. • Maintain disciplined pipeline management in Salesforce from awareness through close.

Job Requirements

  • 5+ years of Account Management experience in Enterprise SaaS, with demonstrated success in renewal and expansion ownership.
  • Experience working with large employer accounts in HR technology, benefits, or related industry preferred
  • Proven ability to carry a revenue target and consistently meet or exceed goals.
  • Strong commercial acumen including pricing strategy and contract negotiation.
  • Track record of consultative, solution-based selling
  • Proficiency in Salesforce CRM and pipeline management best practices.
  • Ability to build executive credibility and present strategic insights effectively
  • Exceptional prioritization and time management skills.
  • Growth mindset and comfort operating in a fast-paced, evolving environment.

Benefits

  • Espresa offers a comprehensive benefits package that is competitive with Silicon Valley/Bay Area employers, including health, retirement, a Lifestyle Spending Account, generous PTO, and more.

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