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Relationship Manager
Location
United States
Posted
95 days ago
Salary
$23 / hour
Seniority
Senior
Job Description
Relationship Manager
SIL Global
• Serve as a Relationship Manager for ProgressBible partners, ensuring tailored and consistent engagement. • Lead partner onboarding by coordinating initial meetings, agreements, and tool access. • Collaborate with the Data Onboarding Specialist to ensure data integration. • Track partner status and needs using CRM tools and internal progress trackers. • Conduct regular check-ins to assess partner goals, data usage, and support needs. • Provide training on ProgressBible tools and advocate for best practices in data use. • Collaborate with the PB Business Analyst to manage dashboard user accounts and monitor adoption. • Contribute to strategic planning by identifying common partner needs and opportunities for improvement. • Manage the ProgressBible inbox. • Participate in the ProgressBible Relationship Management team and coordinate with PB leadership and technical teams.
Job Requirements
- A Bachelor’s degree in Communications, Business, or a related field (or equivalent experience).
- Experience in communications, data management, or partner relations.
- Experience with client engagement, coaching, or training is preferred.
- Previous experience working virtually in a collaborative, remote team environment is highly desirable.
- Experience working cross-culturally is a plus.
- Nonprofit sector experience is desirable but not required.
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