• This course will introduce students to the skills needed to develop, direct, and manage child life programs in healthcare settings. • Emphasis will be placed on developing a philosophy of leadership that fosters team collaboration and staff participation. • Program planning will be addressed within the context of child development and child life principles. • Topics covered will include staff development and supervision, continuous quality improvement, proposal writing, program development, and departmental management skills.

• Supports and facilitates all aspects of credentials onboarding & verification process for medical staff appointments and re-appointments • Accountable for initial and continuous verification of credentials of medical staff members • Ensures ongoing state and federal licensure, compliance with JCAHO and NCQA standards • Responsible for credentialing and reappointment of all medical staff members • Assists with initial state licensure applications and hospital applications for privileges • Maintains current and accurate data/information in system credentials database • Produces reports, lists, and rosters as needed • Maintains the permanent credentials files on all applicable medical staff members • Assures accuracy of records and maintains readiness for review/audit by delegated entities • Assures the confidentiality and integrity of all aspects of the credentialing verification program and process

• Maintain software licenses, seat assignments, and user access for CAD tools. • Install or coordinate installation of CAD software updates, patches, and plug‑ins—mirroring typical CAD administrator tasks. • Support configuration of design rules, templates, libraries, menus, and environment settings. • Monitor system use, performance, and storage; identify issues proactively, similar to external CAD admin roles. • Provide Tier 1–2 support for CAD tools, integrations, crashes, and performance issues. • Diagnose system and user problems; escalate when needed (a core function in most CAD Specialist roles). • Troubleshoot integration issues across design, engineering, and operations tools. • Maintain a knowledge base of common issues, fixes, and best practices. • Execute updates to design system databases and libraries, ensuring accuracy and standardization. • Maintain metadata, model attributes, and relational datasets, aligned with external CAD data management practices. • Participate in data conversion or migration efforts when new tools or versions are introduced. • Create user guides, SOPs, quick‑reference documentation, and release notes. • Deliver onboarding and refresher training sessions for designers and engineering teams—common in CAD admin roles. • Maintain internal documentation for workflows, libraries, integrations, and troubleshooting procedures. • Partner with Engineering, Operations, Sourcing, Product Development, and IT to resolve issues. • Collaborate with vendors or contractors on upgrades, fixes, testing, or data issues—consistent with external market roles. • Participate in user feedback sessions to identify improvement opportunities in CAD workflows. • Participate in planning, testing, and rollout of CAD upgrades, integrations, and feature enhancements (a standard expectation in CAD admin roles). • Conduct smoke tests and regression tests; document results; support production deployment. • Identify opportunities for automation and process improvement, aligned with CAD Administrator/Programmer expectations. • Ensure adherence to CAD standards, naming conventions, and data quality requirements, similar to external CAD/Asset roles. • Maintain security practices for proprietary designs and sensitive data.

• Lead the installation, configuration, upgrades, and maintenance of our WBSCM SAP NetWeaver ABAP/JAVA systems. • Enhance system performance through meticulous monitoring, load balancing, and optimization of database and application server resources. • Oversee the transport management system (TMS) to seamlessly move changes across development, QA, and production landscapes. • Conduct backups, restores, and vigilant monitoring of our SAP HANA and SQL Server databases. • Serve as the technical expert, swiftly resolving system errors, dumps, and connectivity issues to keep our systems running flawlessly.