• The "First Impression": Conduct rapid outreach to new referrals, welcoming them to the program and setting the tone for their care journey. • Intake & Eligibility (The VOB): Perform Verification of Benefits (VOB) and confirm program qualification to ensure a seamless billing path. • The Calendar Lead: Own the scheduling and rescheduling loop. You are responsible for ensuring patients show up for their E/M visits and resolving "no-show" hurdles. • Tech Troubleshooting: Act as a "Member Concierge," helping patients navigate our platform, sign consents, and fix audio/video issues before their appointments. • Data Integrity: Maintain a "Zero Inbox" mentality within our Case Management Systems, ensuring every interaction is documented for clinical continuity and reimbursement. • Startup Agility: Assist the Operations team in testing new workflows, documenting "what works," and taking on special projects as the company scales.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Provides non-clinical administrative support to the care management function, and contributes to interdisciplinary team efforts supporting provision of integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. - Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management related services for members. - Facilitates initial review of assigned case levels and assists in case management assignment to care managers. - Reviews data to identify principle member needs and works under the direction of the care manager to implement care plan. - Schedules member visits with care managers as needed. - Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services. - Coordinates required member services in accordance with member benefit plan. - Promotes communication both internally and externally to enhance effectiveness of care management services. - Processes member and provider correspondence. Qualifications - At least 1 year of experience in an administrative support role in health care, or equivalent combination of relevant education and experience. - Strong attention to detail. - Problem-solving skills. - Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software. - Excellent customer service skills. - Time-management and organizational skills. - Strong verbal and written communication skills. - Microsoft Office suite/applicable software program(s) proficiency. Requirements - Certified Medical Assistant (CMA) (preferred). Benefits Molina Healthcare offers a competitive benefits and compensation package. Company Description Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a director-level operating role as the Lead, Enrollment at Pearson Virtual Schools (PVS). This senior leader is responsible for driving enrollment growth and revenue through a high-performing, customer-centered operation at scale. This role owns the lead-to-enrollment lifecycle, overseeing teams that convert prospective leads into completed applications and applications into enrolled students—at scale and with precision—while ensuring quality, equity, and service excellence remain central to every interaction. As a key member of the Enrollment & Customer Engagement leadership team, the Lead, Enrollment Growth Operations will help execute our enrollment strategy, identify and unlock new growth opportunities, and use data and insight to improve conversion, efficiency, and outcomes across the funnel. The role partners closely with Marketing, Analytics, Product & Technology, Partner Success, and Operational Enablement to align demand generation, messaging, systems, and processes in support of enrollment and revenue goals. This is a rare opportunity to lead one of the organization’s most complex and impactful operations, overseeing approximately 250 full-time employees and up to 200 seasonal staff across lead nurture, enrollment experience, and waitlist & lottery. In a 7-day-per-week, regulated enrollment operation, the Director must effectively manage volume, complexity, and rapid change while maintaining rigorous standards for compliance, service quality, and trust. This role is fully remote. - Lead a high-volume, consultative enrollment operation responsible for converting prospective leads into completed applications and enrolled students, with accountability for pipeline performance, conversion rates, and enrollment outcomes. - Plan for and lead seasonal enrollment cycles, scaling teams, processes, and execution to deliver consistent performance through high-volume peak periods. - Own the end-to-end enrollment funnel, ensuring teams are equipped to guide families through complex decisions with clarity and care. - Set enrollment strategy, targets, and performance expectations using data and market insight to optimize conversion, staffing models, and resource allocation. - Design and continuously refine scalable enrollment workflows—including outbound call prioritization strategies—that support sustained growth while maintaining a family-centered experience and high standards of service quality. - Lead and develop a large, diverse, fully remote enrollment organization, providing coaching, accountability, and clear performance management across teams with varying levels of experience and engaging those teams to improve their employee experience. - Ensure enrollment operations meet all applicable regulatory and program requirements, translating policy and compliance obligations into practical, efficient, and auditable processes. - Partner cross-functionally to align enrollment strategy with demand generation, systems, training, and operational enablement, driving consistent execution and continuous improvement across the enrollment experience. Qualifications - A proven operational leader with experience running large, customer-facing teams in high-volume, regulated environments, accountable for results at scale. - Committed to building a service-driven culture that balances access, responsiveness, and family experience with strong operational and regulatory discipline. - An effective people leader who develops teams with varied experience levels, combining hands-on leadership with clear delegation and accountability. - Experienced in planning and executing high-stakes seasonal operations, with the ability to scale teams and workflows to deliver results during periods of peak demand. - Highly process-oriented, with the ability to design, scale, and continuously improve workflows that support growth, efficiency, and quality. - Comfortable navigating complexity, ambiguity, and change, exercising sound judgment while knowing when to collaborate and align with partners. - A clear, empathetic communicator with strong written and verbal communication skills, able to engage frontline teams, senior leaders, and cross-functional partners with clarity and confidence. - A data-informed, collaborative leader who works effectively across functions and remains deeply committed to equitable access and service for children and families. Requirements - Bachelor’s degree in a relevant field. - 10+ years of experience in senior operations roles leading high-volume, customer-facing organizations, including fully remote, distributed, and seasonal teams within a 7-day-per-week operation. - 10+ years of experience leading large, multi-layered teams, including managers of managers. - Proven success driving performance management and process accountability at scale, with a demonstrated ability to improve employee engagement and team performance. - Strong analytical capability, with experience using data and insights to inform operational strategy, workforce planning, and conversion optimization. - Clear track record establishing and managing KPIs, service levels, and performance metrics that drive measurable results. - Proven experience partnering cross-functionally to align strategy, systems, and execution across complex organizations. - Demonstrated success leading teams through growth, change, and operational transformation. - Excitement to work in ed tech and a strong commitment to expanding access to education for students and families. Preferred Qualifications - Master’s degree in a relevant field strongly preferred. - Direct experience with publicly funded or compliance-driven enrollment programs. - Understanding of FERPA guidelines and internal policies regarding student and employee privacy. Benefits - Pearson provides a flexible work environment for its employees. - Ability to work from anywhere, anytime in work/life balance. - Full-time salary range for this role is $150,000 - $175,000. - This position is eligible for Pearson’s annual incentive program. Company Description Applications will be accepted through 3/13/2026. This window may be extended depending on business needs.

• Coordinate with delivery teams to ensure handover quality and ongoing account health • Lead sales cadence, pipeline reviews, and prioritisation across key accounts • Build a qualified pipeline through targeted outreach, referrals, and account planning • Coach deal qualification and proposal discipline to improve conversion and margin quality • Run discovery calls to understand hiring needs, decision criteria, and timelines • Maintain accurate activity, forecasting, and notes in CRM to support planning and reporting • Develop proposals and pricing recommendations aligned to client goals and risk profile