• Oversee comprehensive facility assessment programs • Manage building condition evaluations, compliance inspections, and asset condition reporting • Ensure properties maintain optimal performance standards • Support strategic capital planning and risk management initiatives • Lead facility and asset condition assessments across portfolio • Develop and implement standardized inspection protocols and quality control procedures • Analyze inspection findings to calculate Facility Condition Inspections (FCI) and Asset Condition Inspections (ACI) scores • Collaborate with engineering, facility managers, and client stakeholders • Provide technical expertise for budget development, planned R&M, and long-term asset planning • Implement and optimize inspection software platforms and reporting systems

• Coordinate delivery activities across cross functional teams including Product, Engineering, UX, Marketing, Sales, and Operations. • Support and facilitate Agile ceremonies and delivery checkpoints to ensure alignment across teams and stakeholders. • Assist with planning sessions by documenting scope, dependencies, milestones, scheduling inputs, and potential risks. • Maintain governance artifacts such as schedules, RAID logs, decision logs, and delivery trackers according to program standards. • Monitor delivery progress across teams and prepare structured bi weekly reports summarizing milestones, risks, issues, and overall program status. • Track inter team dependencies and coordinate with technical and product leads to ensure alignment and timely resolution of delivery blockers. • Maintain and update program tracking tools including Smartsheet and other delivery management platforms used by the organization. • Capture updates and outcomes from sprint reviews, mid sprint checkpoints, and delivery sync meetings. • Support product launch planning activities in coordination with Product, Marketing, and other relevant teams. • Collaborate with program leads and project managers to ensure consistency in delivery reporting, governance, and program visibility. • Assist in coordinating customer related activities and delivery communications as directed by product and design teams. • Coordinate enablement and documentation activities to support program continuity and knowledge transfer across teams. • Ensure all delivery documentation and reporting follows defined governance processes, security standards, and program guidelines.

• The Physician Program Director (PPD) focuses on establishing formal Impella programs through sustainable relationships with account stakeholders and key opinion leaders (KOLs) within the field of hemodynamic support. • The PPD is responsible for developing and managing strategic relationships with key opinion leaders, thought leaders, and subject matter experts to support the organization’s scientific, medical and commercial goals. • This role ensures effective engagement, collaboration, and communication between the company and its network of experts to enhance brand credibility, education, and innovation. • The PPD represents all aspects of Abiomed and acts as a field liaison to connect hospitals to internal resources such as the medical office, research, marketing, and executive teams. • The PPD will be responsible for collaborating with hospitals and hospital administrators to identify areas for program efficiencies through best practice implementation, protocol development, and workflow improvement, ensuring long-term program sustainability. • The PPD will work to identify program gaps and align internal resources as appropriate to support the hospitals' goals. • The PPD will collaborate with systems of care and Integrated Delivery Networks (IDNs) to support the implementation of best practices across the hospitals within the system. • Develop and implement a comprehensive KOL engagement strategy aligned with brand and therapeutic area objectives. • Develop sustainable relationships with designated accounts, health systems, key opinion leaders and stakeholders, to impact formalization of Impella programs and optimize outcomes. • Understand hospital market dynamics, uncover gaps in operational efficiency and patient care, and deploy appropriate tools that will ultimately allow us to reach more patients. • Present complex health economic information to influential and diverse groups in a way that is engaging, credible, and easily understood. • Advocate on behalf of heart recovery programs to health system administration & engage with hospital administrators to gain alignment on projects. • Identify and develop new and emerging key opinion leaders through key customer visits, HQ executive programs, regional education courses and local programs. • Serve as a corporate liaison between Key Opinion Leaders, IDNs, Healthcare System leaders, and Abiomed’s Executive team, Management, Marketing, Clinical Research and Sales. • Collaborate cross functionally with internal partners to align KOL initiatives. • Execute and facilitate important and integral customer meetings at major medical tradeshows. • Communicate routinely with all members of the sales and Abiomed leadership team as outlined.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sr. Program Manager, Etail/Retail Business Operations supports the operational governance of the etail/retail 4P plan (Product, Pricing, Placement, Promotion). This role ensures plans remain aligned to business targets through disciplined tracking, structured coordination, and proactive follow-through. You will help ensure the operating engine behind demand planning, placement analysis, pricing governance, and launch readiness runs with clarity and consistency across global teams. Global 4P Operating Governance - Maintain structured visibility across Product, Pricing, Placement, and Promotion plans for etail/retail. - Ensure plan updates are reflected accurately and consistently across stakeholders. - Track ownership, dependencies, and follow-through across cross-functional partners. - Coordinate cross-region initiatives spanning the 4Ps. - Identify opportunities to automate recurring operational tasks, including AI-enabled workflows to reduce manual processes and improve efficiency. Demand Planning Coordination - Serve as the operational bridge between Analytics and Business Marketing to support a seamless demand planning workflow. - Coordinate timelines, inputs, and deliverables to align data, analysis, and business assumptions. - Route forecast anomalies or discrepancies to appropriate stakeholders. - Track follow-up actions tied to escalations and ensure resolution loops are closed. - Maintain documentation of key assumptions and adjustments impacting demand forecasts. Content Operations & Program Coordination - Serve as the primary point of contact for global etail/retail marketing teams for content needs (e.g., A+, carousels, content syndication). - Intake, triage, and route content requests to appropriate partners (creative teams, agencies, vendors). - Manage Workfront coordination for global etail/retail programs including ticketing, tracking progress, and escalating risks. - Maintain visibility into content pipelines across regions and channels. - Coordinate centralized programs such as review collection, ratings management, and Q&A governance. Product Launch Planning Governance - Own and maintain launch trackers across all etail/retail marketing teams. - Incorporate inputs from Product Marketing, Corporate Marketing, Segment Marketing, and Sales into the etail/retail plan of record. - Manage and track NPI unit allocations for etail/retail. - Monitor launch asset development and milestone progress, proactively identifying risks and helping drive discussions to ensure deadlines are met. Qualifications - Highly organized with strong operational discipline. - Comfortable managing complex workflows and coordinating across multiple teams. - Proactive in identifying risks and ensuring follow-through on commitments. - Strong communicator who can work effectively with cross-functional partners. - Detail-oriented with the ability to bring structure and clarity to complex processes. Requirements - Extensive project management experience (retail, consumer, marketing, or technology environments preferred). - Proven experience managing complex, cross-functional initiatives. - Strong organizational and process management skills. - Experience coordinating workstreams across multiple stakeholders and teams. - Excellent written and verbal communication skills. Benefits - Eligibility to participate in discretionary bonus program. - Medical, dental, vision, and life insurance. - Short-and long-term disability. - 401(k) and employee stock purchase plan. - Health savings account, dependent care, and healthcare spending accounts. - Paid time off, including 12 holidays. - Flexible time off provided pursuant to Seagate policy. - A minimum of 48 hours of paid sick leave. - 16 weeks of paid parental leave.