• Engage with clients, analyse requirements, create proposals, and present solutions. • Architect end-to-end CCaaS systems, defining technology stacks, integrations, data flows, and security. • Deep knowledge of CCaaS platforms, AI/ML, and cloud services. • Develop solution blueprints, architectural documents. • Work with sales, IT, product, and delivery teams. • Guide development, manage migrations, and provide technical leadership. • Stay current with trends and technology advancements.

• Participate in account strategy planning with the Sales team • Work closely with the Sales team to qualify opportunities and prioritize accordingly • Lead end-to-end Presales activities & create strong value propositions • Perform tailored, high-level demos demonstrating business value • Ensure delivery of strong Rfx’s, contextualized demos and powerful PoV’s • Design solutions to fit client needs and environment during the sales process • Resolve client concerns around technical capabilities, information security, and platform architecture during the sales process • Be an evangelist of UiPath solutions by identifying customer needs and showcasing the best solution • Develop solution architectures for customers for secure on-prem, hybrid, and public cloud implementations of the UiPath platform • Participate in knowledge sharing inside and outside of the Presales team • Build solutions for different industry verticals • Support Marketing initiatives through evangelism activities, including writing blogs, speaking at UiPath events and other industry events • Work closely with Product teams for improvement of functionalities and adding external technologies to the UiPath ecosystem • Engage in product release cycles to promote new releases and provide feedback on the product roadmap

• Gesamtverantwortung für die fachliche Architektur von Dynamics 365 CE und Power-Platform Lösungen mit dem Ziel, nachhaltigen Geschäftsnutzen für die Kunden zu schaffen. • Beratung der Kunden zur optimalen Nutzung ihrer Dynamics-Investition sowie zur langfristigen Weiterentwicklung ihrer Plattformlandschaft. • Aufbau und Pflege vertrauensvoller und langfristiger Kundenbeziehungen auf Entscheider- und Stakeholder-Ebene. • Durchführung und Leitung von Architektur-, Strategie- und Anforderungsworkshops zur Aufnahme komplexer fachlicher und technischer Anforderungen. • Analyse, Bewertung und Optimierung von Geschäftsprozessen sowie Ableitung skalierbarer, zukunftssicherer Lösungsarchitekturen. • Architekturdesign, Planung und Konzeption von End-to-End-Lösungen auf Basis der Dynamics 365 CE-Module, Copilot und der Power Platform unter Einbindung angebundener Drittsysteme. • Bewertung und Auswahl geeigneter Microsoft-Cloud-Technologien unter Berücksichtigung von Security, Compliance, Performance und Skalierbarkeit. • Fachliche Führung in Projekten sowie Coaching und Mentoring von Consultants. • Sicherstellung der Einhaltung von Architekturprinzipien, Best Practices und Standards. • Enge Zusammenarbeit mit Projekt- und Delivery-Teams zur Sicherstellung einer konsistenten, qualitativ hochwertigen Umsetzung. • Unterstützung von Pre-Sales-Aktivitäten einschließlich Präsentationen, Konzeption, Aufwandsschätzungen und Entscheidungsunterlagen. • Beratung der Kunden zu Roadmaps, Release-Strategien und Plattform-Governance.

• Take ownership of a complex multi-product solution within an implementation project and pre-sales initiatives and architects software solutions that solve the customer's business problem, generating maximum value for the customer • Work with Project Manager / Sales representatives in planning efforts, create detailed tasks and estimates in overall project plan • Lead business process analysis through design phase of the project or through the pre-sales phase of sales opportunities • Lead the design and architecture of complex enterprise-level solutions that align with business objectives and technology strategies • Lead team in development of functional specifications for implementation, modifications, interfaces, reports and screens that meet the customer’s business objectives and are of sound design • Ensure smooth and efficient implementation and integration between technical and functional system requirements by providing guidance and support throughout the implementation lifecycle • Communicate gaps in applications capabilities to Product Marketing and Product Development • Develop and validate test plans, test scripts to ensure company software consistently meets the customer’s business objectives, in keeping with agreed acceptance criteria • Create and modify procedural and system documentation throughout the project • Verify and prove that the system provides the required business functions and maintains data integrity • Prepare and deliver presentations for users, management and executive level audiences • Ensure knowledge transfer is conducted with key customer project teams • Provide ongoing support to clients to ensure successful adoption, integration and usage of enterprise solutions and maintain strong relationships with key clients to ensure trust, satisfaction, and long-term partnership • Mentor and train junior consultants, fostering technical growth and professional development within the team • Learn and continuously enhance knowledge on industry best practices, process methodologies, and on how the company solutions within area of focus can be configured and delivered to best facilitate customer business processes.