Automotive Service Department Coach Remote Location: Remote: Travel Required– 3 weeks per month Compensation: $130,000–$200,000 annually (based on experience, performance) *Senior Coaches have potential to make $200K+ Are you not only skilled, but talented? Are you hungry? Driven? Can you command a room, articulate your thoughts, and lead others? Are you a true expert that has seen it all, have you faced adversity, dealt with it, and still achieved great things? If so, this is it. This is your shot! This is your shot to earn more, find purpose, command respect, and unlock a much brighter future for people who are just like you were a few years back. If you honestly feel like you were meant for more, this is finally your chance to PROVE IT! We’re Chris Collins Inc., the force behind the Service Drive Revolution, and we’re looking for truly elite service professionals to join our team of traveling Service Department Performance Coaches. We are looking for excellence. We are looking for outliers. We are looking for self-motivated underdogs that love nothing more than a challenge. As a Service Department Performance Coach, you will partner with Owners, General Managers, Service Directors, and frontline staff to revolutionize their systems and business. As a Service Department Performance Coach, you will: - Audit operations, identify profit leaks, and solve costly problems - Equip and train advisors in real-world, high-level selling strategies - Coach managers in the art & science of leadership and accountability - Teach individuals and teams to transform not just numbers—but culture - Teach KPI comprehension and mastery - You will be on-site with dealerships across the U.S. and Canada, delivering hands-on Performance Coaching and tactical implementation of systems. - This is NOT just consulting from a PowerPoint—it is “in-the-trenches” transformation. - Note: There is a component of coaching that is a virtual coaching Candidate non-negotiable requirements you must have: - 5+ years as a top-performing Service Manager or Fixed Ops Director - Proven/documented results in CSI, profitability, and team development - Passion for teaching others what you’ve mastered This Role Is Not for Everyone! Before you apply, you must understand this: - You will travel— up to 3 weeks per month. - You must thrive in unfamiliar environments - You must be a self-starter who can command a room, earn trust, and drive change fast - You must bring real-world, documented service management success to the table - No prior coaching experience needed—just a very strong track record and a willingness to learn, grow, and coach - Excellent communication skills and comfort with leading training and working with all personality types - A flexible schedule and hunger for travel and making a true impact Why Us? Why join our team: We’re not just building better service departments—we’re building a movement. We are building a Special Forces team of Service Department Performance Coaches. We are building the most effective, dynamic, respected, and well compensated team possible! That is our goal. That is our mission. If accepted, you will: - Join a respected Leader in Automotive Performance Coaching and Fixed Ops growth - Receive training in our proprietary service systems and tools - Collaborate with a team of high performers who value autonomy, integrity, and results - Make an actual difference in the lives of service professionals and dealership profitability As a company, we expect exponential growth over the next 2-4 years. We are extremely motivated and expect you to be as well. If you match this description, are an overachiever, and are looking to make most of your opportunities - Apply now and join the Service Drive Revolution! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Apply now and join the Service Drive Revolution.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking a Production Support Specialist/Site Reliability Engineer (SRE) with deep expertise in Amazon Connect (CCaaS). This is a production-focused role. You will ensure reliability, stability, and operational excellence for mission-critical contact center environments through proactive monitoring, live troubleshooting, and automation. Responsibilities: - Provide incident response within defined SLAs, troubleshoot production issues, and perform root cause analysis. - Monitor and maintain observability using Splunk, CloudWatch, Zabbix, and similar tools. - Investigate issues across AWS services, networking, APIs, and integrations. - Manage Amazon Connect configurations, contact flows, bots (Lex), and integrations with Lambda, S3, QuickSight, and DynamoDB. - Develop visual process flows, standardized troubleshooting playbooks, and how-to guides for support teams. - Document alert resolution steps and maintain runbooks, knowledge repositories, and playbooks. - Analyze ServiceNow incidents, RCAs, and historical events to extract actionable insights for documentation. - Collaborate with platform and operations teams for incident triage, mock troubleshooting sessions, and continuous improvement. Qualifications - 4+ years of experience in Production Support, NOC, or Site Reliability Engineering roles. - Minimum 3 years of hands-on experience with Amazon Connect (CCaaS). - Strong knowledge of AWS services including Amazon Connect, Lambda, S3, DynamoDB, and CloudWatch. - Proficiency with monitoring and logging tools such as Splunk, CloudWatch, Dynatrace, Zabbix, and Grafana. - Solid understanding of SLIs, SLOs, and core reliability engineering practices. - Excellent communication abilities and strong documentation skills. Nice to have: - AWS certifications. - Experience with Docker/Kubernetes. - Knowledge of CCaaS workflows and compliance frameworks (HIPAA, SOC-II). We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. *Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a Remote position. This is a Part-time opportunity. Evening and weekend availability required. The Academic Support Specialist provides academic instructional support services to students in our Online Software Development, Coding, and Programming courses. Responsibilities: - Working 1-to-1 with students to help them develop their academic skills and assist them through coursework - Engaging with tutoring strategies such as active listening, note-taking, asking questions, and providing encouragement to students - Supporting students with study skills such as reading, note-taking, organization, and time management through coaching, tutoring, and mentoring - Troubleshooting to provide academic technology support - Performing outreach to students needing additional support in their academic coursework - Developing and gathering additional resources through the mediums of videos, documents, articles, or websites to further support student learning - Documenting session notes in a learning management system - Supporting faculty and providing feedback on curriculum updates Qualifications - Bachelor’s degree in Computer Science-related program from a regionally accredited institution. - 1-2 years relevant work experience within the past 5 years required Requirements - Proficiency in Key Languages: Python, Java, C++, C#, JavaScript, SQL, HTML/CSS basics - Proficiency in core CS concepts such as Data structures (arrays, lists, stacks, queues), Algorithms (sorting, searching, recursion), Object-Oriented Programming (OOP), and Basic database management (SQL) - Experience with Software Development Tools such as Git/GitHub (version control basics), Visual Studio - Experience with Debugging tools and strategies - Ability to walk students through labs, code exercises, and projects — not just theory - Ability to quickly build connections with students using strong interpersonal skills (including approachability and empathy) - Experience in a student-centric and hands-on learning environment - Ability to work in a 5-week accelerated course environment - Ability to self-manage and work independently in a remote environment - Ability to prioritize multiple, competing tasks and meet deadlines in a fast-paced environment - Excellent interpersonal skills, verbal and written communication skills - The highest levels of integrity at all times - Strong listening skills and ability to see multiple perspectives Technical Requirements - Reliable high-speed internet required Benefits - Competitive compensation - Retirement plan - Health Advocate - Some industry certifications - Employee Assistance Program (EAP) - Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance) - iPad/Computer Purchase Program - Employee Referral Program Company Description ECPI University is proud to be an Equal Opportunity Employer.

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, we’re building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity — where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you’ll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Senior Technical Support Engineer provides in depth technical support (Tier 3) for our growing client base and users of our software. The role will be responsible for providing support for products, working to troubleshoot, document, and resolve the most complex technical issues, as well as collaborate with services, development, client success and sales. Senior Technical Support Engineers typically understand and review coding to isolate complicated issues and provide possible solutions to the development teams and will mentor junior team members. Key Responsibilities - Efficiently resolve a growing number of complex client-reported cases, enhancing client satisfaction. - Achieve and maintain a CSAT rating of at least 90% with a 10% response rate for all team-handled cases. - Produce and update knowledgebase articles regularly to aid client and promote self-service solutions. - Consistently meet client communication targets 95% of the time, ensuring timely updates. Competencies - Proficiency in utilizing data and analytics to make informed decisions and drive business strategies - Detail-oriented and organized, this individual prioritizes effectively, excels at time management, and anticipates well in decision making - Ability to maintain effective performance and emotional control when faced with stress or challenging situations - Demonstrates strong technical aptitude to solve business challenges. - Manages and resolves conflicts to maintain workplace harmony and productivity. - Process-oriented view to problem solving.