This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Smartsheet is looking for a Sr. Salesforce Administrator to support our growing field and operations teams. You will work with team members to gather requirements from across the business and build scalable solutions within the Salesforce platform to help grow Smartsheet. You will report to our Sr. Manager, Field Systems. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered. - Work on large implementations of new processes and integrated systems following designs proposed by an Architect. - Partner with our Program Excellence Team to capture requirements directly from the business, propose and then build end-to-end solutions using the declarative features for Salesforce. - Work with team members to ensure solutions are meeting the needs of the business. - Use advanced formulas, validation rules, and Flows, to create solutions that improve our processes. - Manage user configuration, roles, profiles, sharing rules, and permission sets. - Deploy user stories through a CI/CD tool called Copado, including validation and smoke testing. - Help manage Salesforce CPQ, DocuSign, Impartner, Outreach.io, Conga, and other integrated tools to improve user efficiency. - Create documentation for internal processes and system configuration. - Perform individual record and bulk data updates to ensure data integrity. - Assist less experienced administrators learn Salesforce technologies and implement best practices. Qualifications - 5+ years of experience as a Salesforce system administrator. - 3+ years of experience with other connected applications such as Outreach.Io, DocuSign, etc. - Experience working directly with stakeholders in multiple departments to review requirements. - Desire to embrace new technology, applications, and solutions. - Enjoy working in a fast-paced and agile company with the ability to manage changing requirements. - B.A. degree preferred or equivalent industry experience/ Salesforce experience. Benefits - Medical/vision and dental coverage options for full-time employees. - 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay). - Monthly stipend to support your work and productivity. - Flexible Time Away Program, plus Sick Time Off. - US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans. - US employees receive 12 paid holidays per year. - Up to 24 weeks of Parental Leave. - Personal paid Volunteer Day to support our community. - Opportunities for professional growth and development including access to Udemy online courses. - Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account. - Teleworking options from any registered location in the U.S. (role specific). - Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. - Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. - This role will be eligible for a market competitive incentive opportunity. - US Base Salary Pay Range: $92,500 — $126,250 USD. Equal Opportunity Employer Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

• Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance • Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects • Drive clean, scalable architecture that supports rapid growth and evolving business needs • Manage user access, roles, profiles, permission sets, and governance best practices • Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management • Maintain documentation and system standards while moving fast • Ensure data cleanliness and enforce process compliance through smart controls and automation • Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows • Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue) • Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements • Support integrations and workflows tied to RCA, ARM, and other revenue automation tools • Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design • Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams • Translate evolving business requirements into system execution quickly and correctly • Train users, improve adoption, and enforce best practices without slowing the business down

• Create and maintain user accounts, profiles, permission sets, and roles. • Provide first-level support for Salesforce users, resolving basic issues and escalating when needed. • Perform routine data maintenance: imports, updates, deduplication, and validation. • Monitor system usage and help ensure adherence to data governance standards. • Assist with configuring standard objects, custom fields, page layouts, list views, and Lightning pages. • Build or update reports and dashboards to support team performance tracking. • Help maintain email templates and commonly used communication assets. • Assist in creating or updating simple automation (Flows, assignment rules, etc.) under guidance. • Participate in testing system changes, new features, or integrations before deployment. • Document system updates and maintain basic configuration documentation. • Help gather requirements for small enhancements or user-requested changes. • Assist with preparing enduser training materials, guides, and how to documents. • Support onboarding of new Salesforce users through walkthroughs or resource preparation. • Run recurring data quality checks and support data cleanup initiatives. • Assist in compiling routine reporting packages for internal teams. • Help track adoption metrics and suggest opportunities for usability improvements. • Complete assigned Salesforce Trailhead modules to advance platform knowledge. • Participate in weekly team check-ins or standups to align on priorities. • Stay up to date on Salesforce seasonal releases and identify features relevant to the team.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Junior Salesforce Administrator Intern supports the administration, upkeep, and ongoing improvement of the organization’s Salesforce environment. Working 20 hours per week, the intern assists senior administrators with user management, data maintenance, system configuration, reporting, and issue troubleshooting. This role is designed to provide practical, hands-on experience with Salesforce while accommodating a part-time schedule, making it ideal for students or early career professionals looking to build foundational CRM and technical administration skills. The internship is expected to start on June 1, 2026, and end by August 21, 2026. Qualifications - Enrolled in Undergraduate or Graduate level Technology related degree - Less than 2 years Salesforce experience - Active Trailhead account - Engaged with Salesforce Community (member of chapter group, attended group meetings, asking/answering questions in Trailhead) Requirements - Create and maintain user accounts, profiles, permission sets, and roles. - Provide first-level support for Salesforce users, resolving basic issues and escalating when needed. - Perform routine data maintenance: imports, updates, deduplication, and validation. - Monitor system usage and help ensure adherence to data governance standards. - Assist with configuring standard objects, custom fields, page layouts, list views, and Lightning pages. - Build or update reports and dashboards to support team performance tracking. - Help maintain email templates and commonly used communication assets. - Assist in creating or updating simple automation (Flows, assignment rules, etc.) under guidance. - Participate in testing system changes, new features, or integrations before deployment. - Document system updates and maintain basic configuration documentation. - Help gather requirements for small enhancements or user-requested changes. - Assist with preparing end-user training materials, guides, and how-to documents. - Support onboarding of new Salesforce users through walkthroughs or resource preparation. - Run recurring data quality checks and support data cleanup initiatives. - Assist in compiling routine reporting packages for internal teams. - Help track adoption metrics and suggest opportunities for usability improvements. - Complete assigned Salesforce Trailhead modules to advance platform knowledge. - Participate in weekly team check-ins or standups to align on priorities. - Stay up to date on Salesforce seasonal releases and identify features relevant to the team. Benefits - You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. - The base pay for this role is $20 to $24 for undergraduate students and $24-$28 for graduate students, depending on level of skills and experience. - The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance.