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Manage your maintenance and operations without the paper stacks.
Director, Integrations Services – Professional Services
Location
United States
Posted
146 days ago
Salary
0
Seniority
Lead
Job Description
Director, Integrations Services – Professional Services
MaintainX
• Lead and manage the end-to-end delivery of client-facing integration projects, ensuring quality, timeliness, and alignment with client expectations. • Oversee and develop a high-performing team of integration consultants and developers, providing coaching, performance management, and career development support. • Own and evolve the integration services roadmap, driving the development of standardized methodologies, frameworks, and delivery accelerators. • Collaborate with internal stakeholders across product, engineering, sales, and client success to ensure alignment between integration capabilities and overall business strategy. • Serve as a senior escalation point for client delivery issues and ensure effective resolution of complex or high-risk integration challenges. • Partner with Sales and Solutions Engineering to support pre-sales activities, including solution design, estimates, and statements of work. • Monitor delivery performance through key metrics such as utilization, project health, client satisfaction, and profitability, and implement continuous improvement initiatives. • Ensure integration services meet technical, contractual, and security standards while supporting client compliance requirements. • Promote a culture of innovation, accountability, and collaboration within the integration delivery team.
Job Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 10+ years of experience in professional services or consulting, including 5+ years in a leadership role focused on integration delivery.
- Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
- Hands-on experience with enterprise integration platforms (e.g., MuleSoft, Boomi, Workato, Celigo) and common SaaS ecosystems (e.g., Salesforce, NetSuite, Workday).
- Proven success managing technical delivery teams and client-facing engagements in a fast-paced, service-driven environment.
- Strong leadership and people management capabilities, with a demonstrated ability to grow and scale high-performing teams.
- Deep knowledge of integration architectures, middleware, APIs, and cloud-based enterprise applications.
- Excellent communication and stakeholder engagement skills, including executive-level client interaction.
- Strong business acumen with experience managing resource planning, delivery margin, and operational KPIs.
- Proficiency with project delivery and collaboration tools (e.g., PSA tools, Jira, Smartsheet, Confluence).
Benefits
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
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