• working as a trusted advisor and partner to top Enterprise Organizations • partner with our Account Executives in a pre-sales technical role • showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers • designing and configuring products to meet specific customer needs • collaborate to recommend and lead solution development • provide an architectural perspective across the Cisco product portfolio • build creative architectural solutions to take on customer business problems • deliver architecture selling concept and methodology to customers

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Revenue Cycle Vendor Management Specialist (H) to work in remotely. This Revenue Cycle Vendor Management Specialist assists with all aspects of UHealth Revenue Cycle Vendor partnership relationship management including but not limited to onboarding new vendors, ensuring appropriate vendor access, monitoring performance and operations, invoice confirmation/reconciliation, vendor payment, and evaluating cost savings through vendor contract management across the system. Furthermore, the incumbent assists with data reviews, analysis, audits, and collaborates with Revenue Cycle Leadership and vendor leadership to present findings, identify opportunities for improvements and/or cost savings, and pursue those improvements. CORE JOB FUNCTIONS - Assists with vendor relations, performance, operations, and contract management across UHealth Revenue Cycle. - Supports key relationships to achieve top performance and operations. - Liaises between vendor and Revenue Cycle Leadership to communicate and facilitate issue resolution. - Onboards new vendors through coordination with IT, Training, and applicable revenue cycle departments. - Proactively communicates plans and processes for new vendors to Revenue Cycle Leadership. - Maximizes economies of scale, revenue opportunities, and available cost savings through effective contract management; audit/approve vendor invoices for accuracy. - Contributes to the proper vendor controls and measures in place to establish and manage vendor performance and scorecards. - Establishes new vendor goals, objectives, and the creation of key metrics to best represent vendor performance and the key accountabilities of the vendor management team. - Effectively influences and drives vendor behavior to deliver continuous improvement in vendor performance. - Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Department Specific Functions Specialist role with a strong financial, analytical, and reporting focus. The incumbent independently analyzes vendor spend and invoice data, owns Excel based reporting, and proactively identifies trends, variances, and financial risks without step-by-step guidance. This is not a coordinator or administrative role. The specialist serves as an analytical extension of Revenue Cycle Vendor Management leadership in a fast-changing environment. - Independently owns recurring and ad hoc financial reporting related to vendor spend, invoices, and budget tracking. - Analyzes vendor spend and invoice data to identify trends, variances, anomalies, and financial risks and summarizes findings with recommended actions. - Develops, standardizes, and maintains Excel-based financial reporting tools, templates, and dashboards as business needs evolve. - Supports annual and multiyear vendor budget development through variance analysis, forecasting support, and documentation of assumptions. - Provides financial analysis support for RFPs, RFQs, and vendor evaluations, including review of fee models and projected cost impacts. - Independently investigates financial or reporting data discrepancies, documents root cause, and confirms resolution. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS - High School Diploma or equivalent/relevant experience, certification or license. Associate’s degree in Business, Finance, Healthcare Administration, Analytics, or a related field preferred. - Minimum 1 year of relevant experience. - 3 years of experience working with healthcare revenue cycle data, vendor invoicing, contract-based fee models, or financial and reporting analytics in a healthcare environment preferred. - Microsoft Excel certification required or strongly preferred, or demonstrated equivalent advanced Excel proficiency. - Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. - Teamwork: Ability to work collaboratively with others and contribute to a team environment. - Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. - Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. Any relevant education, certifications and/or work experience may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Our Presales team is a strategic partner to the sales organization and responsible for building a compelling vision of the Workday HCM solution for our Large Enterprise segment. As a member of our diverse and skilled North America Presales team, you will have the opportunity to communicate and demonstrate the power of Workday's applications to prospects and customers alike. It is this team's job to bring the value of Workday solutions to life and showcase how the world of work can be transformed. Along with working closely with our sales counterparts, this team also sits at the exciting intersection of our Product Management, Consulting Services, Marketing, and Value Management teams, providing exposure to various areas of the business. About the Role Workday is looking for a Solution Consultant with Human Capital Management & ERP expertise to join our Healthcare Industry focused Large Enterprise Presales team. Our team demonstrates the value of next generation SaaS Human Capital Management Applications to Workday prospects and customers. Through interactive pre-sales discovery meetings, and by leveraging deep Human Resource skills and complex Enterprise Software product knowledge, Workday Solution Consultants provide Human Resource expertise, Executive presentations, and Workday HR product demonstrations, in partnership with our sales team, to customers throughout the sales cycle. Our team works in a highly complex environment that requires curiosity, flexibility, and drive. Responsibilities include: - The delivery of relevant technical product presentations, demonstrations, workshops, and seminars. - Creates detailed design and implementation specifications for complex products/applications/solutions - To assist in the closure of sales opportunities by demonstrating a complete understanding of and resolving questions regarding our solution, services, and training. - To contribute to the qualification of prospects, proposed demonstration criteria, proof of concept system builds and sales cycle closure plans. - Supporting all sales, marketing, technical and channel objectives. - To assist sales in the response to RFIs - Participate in discovery sessions alongside sales to ask qualifying questions and understand pain points, current business processes, and ideal future state - Uses in-depth ERP-product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations - Ability to travel 50% About You Basic Qualifications: - 3+ years of extensive human resource domain expertise - 3+ years of business experience with relevant cloud-based human capital management applications (e.g. Infor, Kronos, Sage, SAP, Oracle, Ceridian etc. - 3+ years in a presales, sales consulting AND/OR implementation role - 3+ years working with core Human Resource concepts (human resources, payroll, compensation, time, and benefits), as well as industry relevant topics such as organizational agility, employee experience, HR management, employee benefits, retention etc. Basic Qualifications - Sr. Solution Consultant - 5+ years of human resource ERP domain expertise - 5+ years of business experience with relevant cloud-based human capital management applications (e.g. Infor, UKG, Sage, SAP, Oracle, Ceridian etc.) - 5+ years in a presales, sales consulting AND/OR implementation role - 4+ years working with core Human Resource concepts (human resources, payroll, compensation, time, and benefits), as well as industry relevant topics such as organizational agility, employee experience, HR management, employee benefits, retention etc. Other Qualifications: - Ability to work under pressure and work on multiple projects individually as well as working cross-functionally - Exceptional and dynamic presentation & communication skills - Experience with value based selling - Outstanding professional discovery, presentation, communication, and influencing skills to C-Level Executives, talking to and selling to the office of the CHRO specifically. - Experience presenting cloud-based solutions to both functional and technical audiences - Ability to work in a fast-paced environment - Healthcare industry or Payor experience preferred Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location: USA.CA.Home Office Primary Location Base Pay Range: $105,000 USD - $157,600 USD Additional US Location(s) Base Pay Range: $105,000 USD - $157,600 USD Additional Considerations: If performed in Colorado, the pay range for this job is $105,000 USD - $157,600 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 03/26/2026 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery - Serve as primary technical point-of-contact for projects and as the face of the development team to the customer. - Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients. - Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices. - Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients. - Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development. - Lead technical onboarding efforts with new clients to understand their current processes and platform configurations. - Deliver any purchased development artifacts, documentation, and knowledge transfer activities. - Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues. - Mentor developers and technical consultants on technical design standards and best practices. - Research technology partner or other vendor solutions in context of client requirements for integration. Pre-Sales - Maintain and build proficient knowledge of the ServiceNow platform and products. - Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems. - Evangelize ServiceNow Expert Services by contributing to whitepapers, webinars, community groups and partnerships. Product - Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities. - Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. Qualifications To be successful in this role, you will need to have the following qualifications: - At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.) - Minimum of 2 years of experience developing enterprise architectures, technical roadmaps. - Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem. - Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems. - Understanding of data classifications and impacts to storage and security requestions for various types. - Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design. - Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise. - Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. - A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies. Certifications: As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: - Certified System Administrator - Certified Application Designer Required in the first 90 days: - Certified Implementation Specialist – Customer Service Management - Certified Implementation Specialist – Field Service Management Required in first year: - Certified Technical Architect (required or must achieve in first year) - Preferred additional ServiceNow Certifications: - Certified Implementation Specialist – IT Service Management - Certified Implementation Specialist – IT Operations Management - Certified Master Architect Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: AMS - North America and Canada - Work Persona: Remote