This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Accounts Receivable Specialist, you will play a crucial role in managing the financial health of the company. You will be responsible for overseeing the accounts receivable process, ensuring accurate and timely invoicing, and collaborating with internal teams to resolve any billing discrepancies. This position requires a strong understanding of accounting principles, excellent communication skills, and a proactive approach to problem-solving. You'll be part of a small but mighty team where collaboration is essential. While you'll have core responsibilities, a significant part of this role involves being a cross-functional player, ready to jump in and support teammates on various tasks across financial operations. Responsibilities - Client Relations & Communication - Issue Resolution: Proactively identify and resolve customer issues related to slow pay or non-payment of invoices, navigating a high volume of inquiries while maintaining accuracy and professionalism. - Cross-functional Collaboration: Maintain proactive communication with both external clients and internal teams to bridge payment gaps. - Relationship Building: Develop and maintain a professional, long-term relationship with Rentable customers. - Operations & Administration - High-Volume AR Inbox Management: Own and actively monitor the accounts receivable email inbox, managing a high volume of incoming inquiries and ensuring timely, thoughtful responses to emails and voicemails. - Responsive Communication: Prioritize fast, effective follow-up with customers and internal partners to keep accounts moving and prevent delays in payment resolution. - Activity Tracking: Record and document all daily outreach efforts, including calls and emails. - Ad Hoc Support: Balance core portfolio performance with occasional projects and specialized reporting requests. - Performance & Strategy - Metric Management: Accountable for improving AR performance through concise AR Aging metrics. - Strategic Growth: Become proficient in understanding the company's AR-Collections life cycle within a 3-month time frame. - Proactive Prevention: Focus on root cause analysis and AR aging prevention to stop payment delays before they occur. Qualifications - Bachelor’s degree in Accounting, Finance, or a related field preferred - Proven experience in accounts receivable or a similar finance role - Experience working in Multifamily or Proptech space preferred - Strong understanding of accounting principles and billing processes - Excellent communication and interpersonal skills - Detail-oriented with strong analytical and problem-solving abilities - Proficient in accounting software and Microsoft Office Suite - Knowledge of and/or experience with Quickbooks online - Ability to work autonomously and prioritize workload - Work well under pressure, thrive in a fast-paced environment, and stay flexible through growth and change Benefits - Remote-First: Freedom to work from home across most of the U.S. with flexibility of remote work, balanced with high-energy in-person offsites. - Competitive Compensation: Competitive salary that reflects your impact and expertise. - Paid Time Off: Flexible vacation policy and dedicated paid parental leave. - Your Health Matters: High-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance for unexpected events and specialized coverage for pets. - Invest in Your Future: 401k Program to help you build for the long term.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 The Accounts Receivable Rep will support our customer financial support team and patients by providing expert‑level system knowledge and high‑quality billing support. This position requires strong analytical skills, attention to detail, and the ability to troubleshoot complex billing issues in both HCE and Brightree. Ideal candidates bring experience in claims follow‑up, insurance verification, and customer service, along with the confidence to train and support others. We are looking for a motivated, tech‑savvy, and organized individual to join our welcoming team. Strong computer skills, comfort navigating multiple systems, and the ability to adapt to changing priorities are essential. What you will get: - Starting pay of $18.63/hour + more for experience! - Support to grow in your career with access to our Career Development Center and Tuition Investment Program - Top‑rated retirement plan and healthcare benefits - Departmental leadership that supports you as you do your best work - Work/Life balance to love what you do and where you live What’s Available: - 1.0 FTE (40 hours/week) - Shift: Monday–Friday, Days No weekends or holidays - Hours: 7:00 AM – 5:30 PM (Flexible based on department need) - Department: Customer Financial Services - Location: Onalaska, WI - Eligible for remote work after training (3-6 months of training) What you will do: - Provide LOVE + MEDICINE by supporting patients, staff, and retail teams with accurate billing, insurance verification, and account resolution. - Serve as a subject matter expert in systems, helping staff troubleshoot issues, understand workflows, and navigate system updates. - Review guarantor accounts, work AR aging reports, resolve claim issues, and follow up with third‑party payors to secure reimbursement. - Assist with insurance verification and documentation needs to ensure clean claim submission. - Document all actions thoroughly and maintain compliance with payer guidelines, HIPAA, and federal regulations. - Collaborate with patients, payors, and internal departments to resolve account concerns and provide accurate financial guidance. What you need: - High School Diploma or equivalency - At least 1 year of work experience, preferably in a medical facility, insurance company, or office environment - Experience with Brightree/HCE strongly desires Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities. If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer

Ensign Services is looking for an experienced Account Receivable Resource to serve in our growing outpatient delivery/care model. We are committed to providing an excellent clinical experience for our patients and an amazing work environment for our employees. Job Overview: The primary purpose of this position is to train and assist business office managers and staff on accurate and efficient billing practices according to company and industry standards, to monitor timely collections of accounts receivable across multiple operations in various markets and to ensure exact recording of revenue transactions in locations operating in the healthcare industry. Location: Must reside in Texas, preferably in the Dallas-Fort Worth area Travel: Remote but may require 50-75% travel Compensation: $80,000-$100,000; may be eligible for bonus Benefits: We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Review these benefits (and more!) at www.ensignbenefits.com Qualifications: - 5+ years of Business Office Manager experience in an Outpatient Therapy Clinic (PT, OT, and/or SLP) - Accounts Receivable billing/collection experience in an Outpatient Therapy Clinic (PT, OT, and SLP) - Experience in multi-clinic oversight role, preferred - Experience with and ability to optimize NetHealth for Clinics software (or similar) is a plus - PointClickCare experience preferred (this may be needed as we would like this person to also help with SNF-Outpatient Accounts Receivable as warranted) - Ability to travel - Able to prioritize and organize tasks at hand to meet specific deadlines - Proficient in Microsoft Word, Outlook, Excel, and Teams - Specialize in the Billing and Collections part of the revenue cycle for outpatient services with the ability to resolve claim rejections and denials in a timely manner - Oversight of outpatient collection trends and identify areas of improvement for SNF and outpatient clinics - Conduct regular follow-up on unpaid claims to ensure systems are adequate for sustainable resolution, provide education as needed - Knowledge of State and Federal regulations specific to outpatient therapy services - Strong knowledge of insurance and medical terminology - Knowledge of claim form HCFA 1500 and UB0-4 form (for the SNF OP) - Knowledge of EOB interpretation, deductibles, copays and coinsurance - Ability to interpret contracts in relation to outpatient therapy services - Knowledge of health plans provider manuals, policies, and edits - Strong analytical skills including the ability to understand and interpret information between Federal, State, health plan and OT, PT, ST rules, regulations, policies etc. - Strong leadership, communication, interpersonal, and problem-solving skills - Ability to be impactful partnering with an interdisciplinary team - Experience working with various health plans to ensure accurate loading of contracts into the health plan’s system - Experience developing educational materials and providing education to a wide range of audiences - Ability to craft policies and procedures as well as systems to safeguard the assets related to Accounts Receivable. About Us: We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words. ESI currently serves over 360+ locations which include Skilled Nursing Facilities, Assisted Living Facilities, Independent Living Facilities, Home Health, Hospice, Healthcare Resorts, Mobile Diagnostics, Medical Laboratory, Medical Transportation, and Laboratory Services. With nearly 55,000 employees in 17 states nationwide, these facilities have no corporate headquarters or a traditional management hierarchy. Instead, they operate independently with support from the "Service Center," a world-class service team that provides the centralized Clinical, Legal, Risk Management, HR, Training, Accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their facilities. Apply Today! Job ID 1119

Ensign Services is looking for an experienced Account Receivable Resource to serve in our growing outpatient delivery/care model. We are committed to providing an excellent clinical experience for our patients and an amazing work environment for our employees. Job Overview: The primary purpose of this position is to train and assist business office managers and staff on accurate and efficient billing practices according to company and industry standards, to monitor timely collections of accounts receivable across multiple operations in various markets and to ensure exact recording of revenue transactions in locations operating in the healthcare industry. Location: Must reside in Texas, preferably in the Houston area Travel: Remote but may require 50-75% travel Compensation: $80,000-$100,000; may be eligible for bonus Benefits: We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Review these benefits (and more!) at www.ensignbenefits.com Qualifications: - 5+ years of Business Office Manager experience in an Outpatient Therapy Clinic (PT, OT, and/or SLP) - Accounts Receivable billing/collection experience in an Outpatient Therapy Clinic (PT, OT, and SLP) - Experience in multi-clinic oversight role, preferred - Experience with and ability to optimize NetHealth for Clinics software (or similar) is a plus - PointClickCare experience preferred (this may be needed as we would like this person to also help with SNF-Outpatient Accounts Receivable as warranted) - Ability to travel - Able to prioritize and organize tasks at hand to meet specific deadlines - Proficient in Microsoft Word, Outlook, Excel, and Teams - Specialize in the Billing and Collections part of the revenue cycle for outpatient services with the ability to resolve claim rejections and denials in a timely manner - Oversight of outpatient collection trends and identify areas of improvement for SNF and outpatient clinics - Conduct regular follow-up on unpaid claims to ensure systems are adequate for sustainable resolution, provide education as needed - Knowledge of State and Federal regulations specific to outpatient therapy services - Strong knowledge of insurance and medical terminology - Knowledge of claim form HCFA 1500 and UB0-4 form (for the SNF OP) - Knowledge of EOB interpretation, deductibles, copays and coinsurance - Ability to interpret contracts in relation to outpatient therapy services - Knowledge of health plans provider manuals, policies, and edits - Strong analytical skills including the ability to understand and interpret information between Federal, State, health plan and OT, PT, ST rules, regulations, policies etc. - Strong leadership, communication, interpersonal, and problem-solving skills - Ability to be impactful partnering with an interdisciplinary team - Experience working with various health plans to ensure accurate loading of contracts into the health plan’s system - Experience developing educational materials and providing education to a wide range of audiences - Ability to craft policies and procedures as well as systems to safeguard the assets related to Accounts Receivable. About Us: We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words. ESI currently serves over 360+ locations which include Skilled Nursing Facilities, Assisted Living Facilities, Independent Living Facilities, Home Health, Hospice, Healthcare Resorts, Mobile Diagnostics, Medical Laboratory, Medical Transportation, and Laboratory Services. With nearly 55,000 employees in 17 states nationwide, these facilities have no corporate headquarters or a traditional management hierarchy. Instead, they operate independently with support from the "Service Center," a world-class service team that provides the centralized Clinical, Legal, Risk Management, HR, Training, Accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their facilities. Apply Today! Job ID 1120