Position Summary The Cigna Group is hiring Business Project Lead Analysts to support the Claim organization. We have two individual contributor roles: - One role requires experience with the Proclaim claims processing system - One role requires experience with Data General claims processing systems In this role, you will represent Claim operations on enterprise projects and serve as a Claim Subject Matter Expert (SME) for system health, automation, and process improvement initiatives. You will help improve efficiency, reduce costs, and support high‑quality claim services across the organization. This position works independently and completes day‑to‑day project management activities with minimal supervision. Key Responsibilities - Identify and act on opportunities to automate work, improve processes, and reduce costs - Lead small, time‑limited projects or support key components of larger initiatives - Partner with business consultants, SMEs, and IT teams to define system requirements and develop solutions - Resolve non‑routine and escalated issues - Improve operational efficiency, service quality, and long‑term sustainability across Claim functions - Review and approve technology designs, testing plans, and acceptance criteria - Partner with operations leaders and change management teams to support successful implementation - Provide clear status updates and reporting to leaders and stakeholders - Develop post‑implementation monitoring to measure results and impact - Use sound judgment and creativity to plan and deliver improvements - Maintain strong working relationships with business SMEs and IT partners - Ensure project plans are documented, approved, and executed on time and within scope - Coordinate and facilitate working sessions to ensure proper SME involvement - Serve as a Business Project Lead Analyst on the Claim System Health & Improvement team Qualifications - High School Diploma or GED. Bachelor’s degree preferred - 5+ years of experience with the Proclaim system or 5+ years of experience with Data General claims systems - Proficiency in Microsoft Office, project management tools, and SharePoint - Advanced Excel skills - Ability to work effectively in a changing or ambiguous environment - Experience working independently and with cross‑functional partners - Strong problem‑solving, decision‑making, and prioritization skills - Ability to understand end‑to‑end claim processes - Strong verbal and written communication skills - Experience supporting operational readiness activities such as training, SOPs, and production implementation - Ability to translate business needs into system and process solutions - Strong relationship‑building skills with the ability to influence across levels If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 75,700 - 126,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

🌐 Regulatory Compliance & Quality Manager (Remote) We’re seeking a Regulatory Compliance & Quality Manager to ensure our Disability & Leave Operations meet all federal, state, local, and client compliance standards. This role serves as the operational compliance expert, driving accuracy, consistency, and an exceptional employee experience. ⭐ What You’ll Do 📘 Oversee compliance for leave, accommodation, and disability programs (FMLA, ADA, STD, LTD, Paid Parental Leave, State PFML). 📝 Lead regulatory interpretation, policy governance, and documentation. 🔍 Conduct process audits and implement risk mitigation strategies. 🤝 Partner with operations leaders to improve quality and ensure adherence to regulations and client requirements. 🎯 Support end‑to‑end workflow optimization and compliance excellence. 🎓 What You Bring ✔ Expertise in disability, leave, and accommodation regulations. ✔ Strong analytical and auditing skills. ✔ Experience in compliance, quality management, or regulatory operations. ✔ Ability to translate regulations into clear operational processes. Let me know if you want a version with qualifications, salary range, company branding, or a more formal tone! Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary - Pay and incentive plans that recognize performance excellence - Benefit programs that empower financial, physical, and mental wellness - Training programs that promote continuous learning and career progression while enhancing job performance - Sustainability programs that give back to the communities in which we live and work - A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description HealthEdge offers a structured paid 12-week virtual internship program that will allow you to help drive meaningful and strategic project work that delivers real impact to our teams, customers, and business, while having fun along the way! You will support the Delivery team and will also get exposure to various departments and strategic initiatives through our Discover HealthEdge weekly series. Interns will also participate in our three-day Innovation Challenge and a final internship project presentation to showcase the impact you’ve made. Additionally, we provide workshops focused on resume writing, LinkedIn profiles, interview preparation, and more! - Manage a small project from start to finish, including maintaining the RAID log, updating the project schedule, and preparing weekly status reports. - Assist project managers by tracking milestone completion and compiling stakeholder updates for weekly steering committee meetings. - Support the Project Management Office (PMO) by conducting gap analyses and documenting recommended improvements to project intake workflows and governance processes. - Configure and enhance Smartsheet dashboards, improve connected sheets, and support resource capacity planning efforts. - Help improve reporting, transparency, and documentation across PMO projects and operational processes. Qualifications - Currently pursuing a degree in Project Management, Business Management, Business Analytics, Operations Management, or similar major. - Strong written and verbal communication skills. - Understands project management principles and life cycles. - Intermediate to advanced experience with Excel (ex: vlookup, pivot tables, data visualization). - Experience with collaboration tools (ex: Smartsheet). - Strong analytical skills with previous/current coursework in data analysis. - High attention to detail. - Ability to synthesize complex information into executive-ready summaries and visual dashboards. Requirements - Experience with process improvement methodologies (ex: Lean Six Sigma). Benefits - The hourly pay for this position is $25/hour. Company Description HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services to our customers. - While HealthEdge is located in Boston, MA you may live anywhere in the US. - HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans, and persons with disabilities.

• Lead and govern large-scale infrastructure and mainframe modernization projects from client onboarding through transition into managed services • Define and own the engagement strategy, governance model, and integrated project plan • Serve as the primary point of contact for executive-level client stakeholders • Orchestrate and align consulting, technical, and operational teams across multiple workstreams • Develop and maintain integrated project plans, schedules, budgets, and RAID logs • Identify, manage, and escalate risks, issues, assumptions, and dependencies proactively • Oversee project financials, including budgeting, forecasting, and cost controls • Guide clients through organizational change associated with modernization and managed services transitions • Ensure project execution aligns with Ensono methodologies, quality standards, and best practices • Create and deliver polished, executive-level communications and presentations • Build trusted client relationships while protecting scope, timelines, and financial outcomes • Coach and mentor team members and foster a collaborative, high-performance environment