Job Title Vice President, Client Services & Strategy Job Description Summary Job Description Job Title Vice President, Client Services & Strategy Job Description Summary The Vice President, Client Services is responsible for enterprise level commercial governance, contractual strategy, and financial optimization across the Amazon Integrated Facility Management portfolio. This role aligns contract structure, operational execution, and financial performance to maximize profitability, manage risk, and preserve strategic flexibility across business units. Job Description Key Responsibilities - Direct a defined portion of operations as a business leader to integrate commercial strategy with execution, lead commercial and contractual governance for a strategic hard services portfolio. - Develop mastery of all contracts, amendments, pricing structures, and performance mechanisms for all contract types for a single strategic client. - Structure and negotiate contract modifications, commercial adjustments, and scope changes. - Activate contractual levers to improve margin, mitigate risk, and enhance operational flexibility. - Align operational execution with contractual obligations and financial objectives. - Support improvement of portfolio margin, cost exposure, and risk positioning. - Partner with Operations and Finance on forecasting, pricing strategy, and long-term optimization. - Ensure coordinated strategy across various business units and service lines. - Leverage data systems to inform negotiations, pricing decisions, and performance positioning. - Provide executive level strategic recommendations regarding account health and structure. - Build trusted relationships with senior stakeholders and represent the organization in high level commercial discussions. - Apply analytical capability with the ability to interpret complex financial, operational, and contractual data sets and convert them into strategic insight. - Broad working knowledge of federal, state, and local labor, safety, and regulatory laws; financial governance concepts including SOX compliance, internal controls, tax exposure, and commercial insurance program mechanics, and their impact on contractual structure and service delivery risk. - Role requires flexibility to meet business demands, including extended hours, weekends, and critical deadlines that may require sustained executive engagement. Qualifications - Bachelor’s degree in Business, Finance, Engineering, or related field required; advanced degree preferred. - 10+ years of progressive leadership experience in Facilities Management, Integrated FM, or complex enterprise service delivery. - Demonstrated expertise in large scale contract governance, pricing strategy, and commercial optimization. - Advanced financial acumen including margin modeling, forecasting, cost structure analysis, and risk mitigation. - Proven experience negotiating and structuring high value commercial agreements. - Experience leading cross functional teams across operations, finance, and strategy. - Strong executive presence with the ability to influence senior stakeholders and drive alignment. Demonstrated ability to translate operational data into enterprise level strategy. - Deep understanding of performance governance, KPI structures, and contractual compliance. - Ability to operate in a complex, multi business unit environment with disciplined analytical rigor. - Proven mastery in managing evolving contractual frameworks, sequencing commercial levers, and governing diverse cost structures to shape margin performance, risk allocation, and operational flexibility. - Strong technical acumen preferred. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 212,500.00 - $250,000.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Vice President, Strategic Initiatives to the President, Revenue Performance Solutions (RPS) serves as the strategic integrator and execution leader for the RPS organization. Acting as the connective force across RPS, this role ensures that enterprise priorities, growth strategy, and operational execution move in lockstep across General Managers, Client Experience, Client Delivery, and cross‑functional partners. The VP, Strategic Initiatives drives alignment, accelerates decision‑making, and orchestrates the operating rhythm for RPS by leading key initiatives, executive forums, QBRs, board‑level materials, and cross‑organizational planning. Working seamlessly across RPS, Finance, Marketing, and Product teams, this role translates strategy into disciplined execution, strengthens communication and collaboration, and ensures RPS strategic goals are consistently operationalized throughout the organization. As the Vice President of Strategic Initiatives here is what you will experience: Holistic Strategy Execution & Cross Functional Leadership - Serve as the primary integrator across General Managers, Client Experience, Client Delivery, Product, and Marketing to translate strategy into execution and ensure cross functional accountability. - Partner with Finance and Product to align growth strategy, investment prioritization, and resource allocation. - Drive organizational cohesion, transparency, and communication across RPS business lines and adjacent corporate teams. - Identify enterprise level risks, interdependencies, and opportunities; develop frameworks for rapid decision making and escalation. Operating Model, Cadence & Leadership Forums - Architect and manage the operating cadence for RPS, including MORs, QBRs, All Hands, leadership staff meetings, weekly performance reviews, and cross functional initiative reviews. - Design and facilitate agendas, ensuring clarity of goals, ownership, follow through, and outcomes. - Ensure action items, decisions, and priorities “stick,” and drive follow up across teams to maintain alignment and accountability. - Develop structure and processes for improved communication and effectiveness within RPS and between RPS and enterprise functions. Strategic Initiative Leadership - Lead high priority, cross functional initiatives tied to growth, operational excellence, commercial readiness, client outcomes, and transformation. - Oversee program structure, resourcing, KPIs, and stakeholder alignment. - Conduct benchmarking, market analysis, and competitive intelligence to inform strategic decisions. - Track, report, and escalate against initiative progress and key milestones. Executive & Board Enablement - Lead the development, synthesis, and refinement of CEO-, CFO-, ELT-, and Board level materials related to RPS growth, market positioning, roadmap execution, client outcomes, and performance. - Anticipate executive questions, prepare defensible analysis, and ensure consistent, high quality storytelling across RPS. - Serve as a subject matter advisor for key executive conversations, briefings, and decision sessions. Organizational Effectiveness & Culture - Partner with HR, Finance, and Communications on talent strategy, org design, change management, and cross team engagement. - Help drive cultural alignment, leadership effectiveness, and communication flow across RPS. - Build strong relationships across the organization to increase effectiveness, transparency, and collaboration. Required Qualifications & Experience: - 12+ relevant strategy experience, including 8+ years in a senior leadership role - Proven track record of leading and executing successful strategic initiatives with ROI modeling - Proven executive and board presentation experience - Prior experience builidng Excel models and building PowerPoint presentations and decks - Prior experience using Salesforce - Must be able to travel up to 25% Preferred Experience - Healthcare, healthcare technology, or RCM experience, strongly preferred - Experience in PE-backed or high-growth environments - Familiarity with solution-based GTM models - Consulting background, MBA, prior operational leadership or strategy roles Success Profile - Strategic and operational mindset - Data-driven with strong executive storytelling skills - Confident, influential, and low-ego operator For this US-based position, the base pay range is $173,519.37 - $280,035.56 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 30.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook #LI-MB01

• Provide clear strategic direction for all Anthropic-related go-to-market activities in the region, aligning Sales, Account Leaders, Solutions, and Marketing to shared goals. • Establish and reinforce a high-accountability, high-collaboration culture around the Anthropic partnership, ensuring roles, responsibilities, and expectations are well-defined. • Coach and enable regional sales and account teams on how to position Anthropic, when to bring them into deals, and how to co-create value for clients. • Partner with Talent Acquisition, L&D, and People teams to ensure we have the right mix of field, solution, and delivery talent to support Anthropic-driven opportunities. • Serve as the primary executive owner for the Anthropic relationship within the region, maintaining strong, trust-based relationships with Anthropic’s sales, alliances, marketing, and product leaders. • Co-create and execute a joint regional business plan with Anthropic, including revenue targets, focus industries, hero use cases, and territory/account alignment. • Lead joint account mapping, pipeline reviews, and QBRs with Anthropic to identify net-new opportunities, expansion plays, and multi-threaded executive relationships. • Ensure phData is positioned as a go-to services and implementation partner for Anthropic, including representation in partner directories, sales plays, and field communities. • Bring structured field feedback (market signals, competitive dynamics, customer needs) back to both Anthropic and internal leadership to influence roadmap, offers, and investment decisions.

• Lead development and execution of national and regional payer contracting strategies across all payer segments • Negotiate commercial, Medicare, Medicaid, and specialty network agreements to optimize reimbursement and ensure competitive market positioning • Build and maintain strong executive-level relationships with payer decision-makers, networks, and channel partners • Conduct financial modeling, scenario analysis, and forecasting to inform strategic contracting decisions • Monitor and interpret regulatory and reimbursement trends to anticipate changes affecting payer agreements • Partner with internal legal, finance, clinical, and operations teams to ensure alignment and risk mitigation across all payer arrangements • Identify opportunities for value-based care, outcomes-based agreements, and innovative contracting methodologies • Oversee analytics, reporting, and performance tracking to ensure payer contract compliance and financial accuracy • Lead internal education and communication related to payer strategies and contract updates • Support development and refinement of new payer-focused service offerings and initiatives.