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Beauty through expressive biology.
Social Media Manager
Location
Massachusetts
Posted
144 days ago
Salary
$85K - $100K / year
Seniority
Senior
Job Description
Social Media Manager
Arcaea
• Develop and execute a holistic organic social strategy across current and emerging platforms (Instagram, TikTok, Pinterest, etc.) • Own platform-specific content calendars aligned with brand priorities, launches, and the broader marketing roadmap • Concept, plan, and execute social-first campaigns, product launches, and seasonal moments • Ensure consistency of brand voice, tone, and visual identity across all social touchpoints • Actively manage and engage our social community by responding to comments, DMs, mentions, and tags in a timely, authentic way • Serve as the primary point of contact for inbound social inquiries, escalating to Customer Service, Marketing, or PR as needed • Foster meaningful two-way conversations that strengthen loyalty and advocacy • Identify ongoing and campaign-specific content needs (evergreen, launch, editorial, UGC, trend-led) • Collaborate closely with Creative and Marketing teams to plan and execute photo and video shoots • Brief and commission content from internal teams and external creators as needed • Edit and adapt content across formats and platforms; occasionally create lightweight content to fill calendar gaps • Manage the merchandising and promotion of TikTok Shop in partnership with Operations • Develop and maintain a TikTok Shop content and promotion calendar with clear KPIs • Track and report on performance, identifying opportunities to improve conversion and engagement • Partner with the Influencer Marketing Manager to plan creator-led social campaigns, develop briefs, and select creators • Collaborate with PR and Marketing on brand partnerships, giveaways, and collaborative moments • Analyze UGC and creator performance in partnership with the Influencer team • Track and analyze organic and boosted content performance across core KPIs (reach, engagement, traffic, conversion) • Deliver monthly performance reports highlighting insights, trends, competitive context, and recommendations • Stay up to date on platform updates, algorithm changes, and cultural trends; proactively test new formats and tactics • Propose new social initiatives tied to major launches, seasonal moments, or cultural opportunities
Job Requirements
- 3–5 years of experience in social media management and content creation (consumer, beauty, lifestyle brands preferred)
- Proven track record growing organic social audiences, engagement, and brand impact
- Strong creative instincts with an exceptional eye for visuals, storytelling, and platform-native content (art, photography, or creative background a plus)
- Excellent writing, editing, and communication skills
- Hands-on experience with social and analytics tools (e.g., Archive, Dash Social, Google Analytics, Canva, CapCut)
- Comfortable owning social channels end-to-end, including occasional off-hours or weekend monitoring
- Highly organized, able to manage multiple projects and timelines simultaneously
- Entrepreneurial, curious, and excited to test, learn, and iterate in a fast-moving environment
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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