Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda is committed to a candidate selection process and work environment that is inclusive and barrier free. To ensure candidates are assessed in a fair and equitable manner, accommodations can be provided to prospective employees in accordance with local accessibility laws. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision Yourself at Barracuda The Account Manager is responsible for managing accounts across defined sales territories. They leverage consultative selling approaches to identify cross-selling and up-selling opportunities, facilitate communication on customer’s business problems, and meet/exceed sales quotas. They also use a consultative approach to educate customers and assist in sales process improvements. What you’ll be working on - Builds relationships with clients across defined sales territories, and meets/exceeds assigned sales quotas - Leverages consultative selling approaches to identify business challenges and create solutions for prospects and customers - Works with partner sales personnel to extend reach and drive adoption of the Barracuda products and solutions - Delivers effective sales demonstration and presentations, covering the Barracuda Networks portfolio effectively - Supports in creating clear goals and complete accurate forecasting through developing a detailed territory plans - Facilitates complex accounts and transaction reporting to the account managers and leadership team - Maintains continuity and up-to-date knowledge of industry trends, technical developments, and governmental regulations that affect target markets - Meets sales objectives and supports in development of go to market strategy for partnership - Utilizes a consultative selling approach to educate channel partners and end-users and provide timely follow-up, closure and tracking of all identified opportunities - Leverages specialized sales knowledge in breadth and depth to a variety of issues/projects within the team - Works in a project-oriented manner contributing towards team-level goals - Works closely with account management teams to identify customer needs and provide tailored solutions Required Qualifications - 3-5 years of experience in sales, customer acquisition, or related fields. - Bachelor’s or Master’s degree in Sales, Business Administration, or a related field. What you’ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. - Equity, in the form of non-qualified options - High-quality health benefits - Retirement Plan with employer match - Career-growth opportunities - Flexible Time Off and Paid Time Off benefits #LI-Remote

Work From Home Account Associate About the Role: We’re looking for motivated and energetic Account Associates with the ability to work from home to join our growing sales team. This role is ideal for individuals seeking a fully remote opportunity where they can make an impact by helping others make confident financial decisions. Core Responsibilities - Reach out to potential clients via phone, email, or messaging - Learn about the client’s goals and recommend relevant services - Guide clients through onboarding and product selection - Log activity in CRM, track follow-ups, and ensure a smooth client experience Qualifications - High school diploma or college degree preferred - Strong communication and interpersonal skills - Self-motivated and able to stay organized in a remote setting - Previous experience in sales or a client-facing roles a plus but not required What We Offer - Competitive base salary plus performance-based bonuses and incentives. - Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off. - Fully remote environment with flexible scheduling options - Growth potential and opportunities to advance

• Serve as the Trusted Financial Advisor and Business Partner to clients • Manage strategic issues including capital raising, regulatory compliance, ownership transition planning, M&A • Educate the client on Key's expertise and capabilities in core product areas • Maintain active prospecting efforts, including identification, qualification, and calling • Identify cross-sell opportunities and collaborate with other Community Bankers • Assemble and lead cross-functional teams to respond to customer requests • Lead credit processes and ensure asset quality, including underwriting, structuring, and portfolio management • Mentor junior Relationship Managers and contribute to the development of team capabilities

• Build and Maintain Relationships with Enterprise Clients: Cultivate and sustain strong, long-term relationships with key stakeholders at strategic accounts, serving as the primary point of contact for all customer needs and inquiries. • Understand Client Needs and Identify Revenue Growth Opportunities: Gain a deep understanding of each client’s business, goals, and pain points to identify upsell, cross-sell, and other revenue growth opportunities. Effectively transition these opportunities to the sales team for further pursuit. • Monitor and Manage Client Accounts: Regularly track and monitor client accounts to ensure optimal performance, including monitoring key metrics such as Monthly Recurring Revenue (MRR), transaction volumes, and processing amounts. Address any issues proactively to reduce churn and increase client retention. • Collaborate with Internal Teams: Work closely with cross-functional teams (Sales, Product, Operations, etc.) to ensure seamless onboarding, implementation, and delivery of services. Serve as the internal advocate for each client, ensuring that all teams are aligned with client needs and expectations. • Customer Retention and Churn Reduction: Work proactively to ensure client satisfaction and reduce churn by addressing client concerns, recommending solutions, and offering ongoing support. Create a consistent, positive experience that fosters long-term loyalty. • Traffic Control and Project Management: Act as the traffic controller for your assigned accounts—managing the flow of information and ensuring smooth communication across teams. Balance the needs of multiple clients while ensuring timely delivery of services and solutions. • Provide Ongoing Client Support: Continuously engage with clients to help them maximize the value of our solutions. Provide timely updates and insights on product utilization, offering recommendations to enhance their experience. • Gather and Analyze Client Feedback: Collect client feedback to understand their experience and needs better. Share valuable insights with the product and development teams to drive continuous product improvement. • Track and Analyze Data: Use CRM tools (e.g., Salesforce) to manage client activity, track performance metrics, and identify trends in client behavior. Provide regular reports on account health, including metrics like MRR, transaction volumes, and retention rates.