Job Closed
This listing is no longer active.
The Industry Cloud Platform for Investment Management
Project Manager, Customer Experience
Location
California + 2 moreAll locations: California | Nevada | New York
Posted
93 days ago
Salary
$127K - $152K / year
Seniority
Senior
Job Description
Project Manager, Customer Experience
Ridgeline
• Lead end-to-end implementation projects from kickoff through go-live for Ridgeline’s enterprise cloud platform • Define project goals, scope, and success criteria while establishing structured delivery plans and timelines • Coordinate cross-functional teams including consulting, engineering, product, and customer stakeholders to ensure seamless execution • Build strong relationships with client stakeholders while maintaining transparency and alignment throughout project lifecycles • Manage project scope, milestones, and deliverables to ensure high-quality outcomes and successful deployments • Monitor project budgets, timelines, and resources to ensure efficient and cost-effective delivery • Identify potential project risks and proactively develop mitigation strategies to protect delivery timelines and customer outcomes • Maintain clear communication with internal teams and customer leadership regarding progress, risks, and key milestones • Ensure project deliverables meet quality standards and customer expectations • Analyze project outcomes and delivery performance to identify improvement opportunities for future implementations • Contribute to continuous improvement of Ridgeline’s implementation frameworks, delivery methodologies, and operational processes • Leverage AI-powered tools such as ChatGPT and other emerging technologies to improve documentation quality, communication clarity, and project management efficiency • Support team collaboration and knowledge sharing across implementation programs to strengthen delivery consistency and operational excellence
Job Requirements
- Bachelor’s degree in Finance, Business, Computer Science, Information Technology, or a related field
- 5+ years of experience leading investment management software implementations in a customer-facing role
- Strong knowledge of front-office and back-office investment management workflows including portfolio accounting, performance measurement, trading, reconciliation, data management, compliance, and reporting
- Proven experience managing enterprise software implementations with both functional and technical workstreams
- Demonstrated ability to coordinate cross-functional teams and drive complex projects to successful completion
- Strong organizational and time management skills with the ability to manage competing priorities
- Ability to work independently with limited direction while maintaining strong collaboration with stakeholders
- Excellent interpersonal and relationship-building skills with the ability to work effectively with both internal teams and customer leadership
- Demonstrated curiosity and ability to quickly learn new technologies and software platforms
- Experience communicating project status, risks, and recommendations to executive stakeholders
- Willingness to learn about cutting-edge technologies while cultivating expertise in the investment management domain
- An aptitude for problem solving
- Ability to communicate effectively
- Serious interest in having fun at work.
Benefits
- 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement.
- Unlimited vacation
- Educational and wellness reimbursements
- $0 cost employee insurance plans
Related Guides
Related Categories
Related Job Pages
More Project Manager Jobs
Project Manager
GuidePoint SecurityWe help organizations make smarter cybersecurity decisions that minimize risk.
• Efficient and effective management of Professional Services projects through the full engagement lifecycle: • Ensure regular and timely communications to all key stakeholders. • Manage project issues and risks to resolution. • Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met. • Plan and manage resources ensuring all projects meet scope and budget expectations. • Maintain the OpenAir PSA application for project data. • Manage and support internal processes for revenue recognition and customer invoicing. • Create and maintain project management methodology and process documentation. • Provide Project Management services to GuidePoint customers in a professional service capacity. • Other duties as assigned. • Adhere to GuidePoint Security Core Values.
Senior Project Manager (Contract)
BlastX ConsultingBlastX offers digital strategy, implementation & data-driven insights to help brands drive deeper customer relationships
Ready to Make your Mark? **This is a 3-6 month contract role. Candidates must be available to work the full duration of the contract. You may be responsible for some or all of the assigned duties during the contract duration. The role is full-time, Monday–Friday, 8:00 AM–5:00 PM EST, with targeted start date April 1. As a Senior Project Manager, you are the hub of successful project execution, ensuring the seamless delivery of our digital solutions. In this contract role, you will drive success by mastering resource coordination, defining and managing efficient workflows and forecasting project needs to ensure the team you support is positioned to exceed its goals. The Senior Project Manager serves as the operational leader for our highly motivated, multidisciplinary consulting teams. This teammate has a clear understanding of and experience with all phases of digital experience and analytics projects, focusing on resource planning, task management, on-time delivery, risk mitigation, and clear communication on project status and impact. Senior Project Managers partner with other consultants to enable exceptional delivery that meets our clients’ needs. You bring a strong operational mindset, a passion for creating efficiency, and experience leading the execution of complex initiatives. As a Project Manager, you have an opportunity to Make Your Mark every day by solving operational challenges and contributing to the positive impact our work has on clients and teams. Primary Responsibilities Project Delivery & Execution - Build strong relationships with clients to support measurable and impactful working relationships. - Serve as a key point of contact for project stakeholders, supporting the consulting team in communications with the client. - Ensure on-time, on-budget, and in-scope delivery of defined projects that deliver a high degree of client value and satisfaction. - Understand each client's business, goals and priorities, translating strategic plans into actionable project plans, tasks and timelines for the delivery team. - Work with consulting teams to ensure successful deliverables and outcomes are attained and that project value and impact are effectively tracked. Examples include Account Plans, scoped deliverables and client stories. - Assist in the coordination of high-impact meetings, developing detailed agendas and tracking action items and next steps. - Facilitate effective meetings focused on outcomes. Participate in discussions and ensure action items are identified, tracked and completed. - Partner with consultant teams to identify and present new client growth opportunities through the sales cycle. - Responsible for risk mitigation on all assigned projects: Identified risks and mitigation strategies and escalate as appropriate. Resource Coordination - Act as the central traffic and resource coordinator for assigned clients, managing workflows, project plans and team assignments to ensure all commitments are delivered by their assigned dates. - Develop and maintain accurate resource projections and capacity plans, proactively identifying the need for an increase of decrease in assigned resources to maintain delivery excellence. - Effectively lead project ceremonies, including resource planning, prioritization, stand-ups and retrospectives and deliverable reviews to ensure quality and timeliness. - Manage and prioritize any project backlog in collaboration with consulting leads to ensure work aligns with client objectives and team capacity. - Identify, track, communicate and mitigate project risks, particularly those related to resource constraints, dependencies, timelines and cost overruns. Process & Operations - Help ensure the highest level of quality for all project deliverables by coordinating and managing quality assurance checks and review cycles. - Responsible for creating and maintaining clear project documentation, including project plans, resource forecasts, issue and task logs and status reports. Desired Knowledge, Skills, & Qualifications - 5+ years of project management experience within consulting or professional services - 4+ years experience directly interacting with clients - Familiarity with digital experience disciplines such as Analytics, MarTech, CX Strategy, Experimentation, or Tag Management. - PMP certification preferred. - Proven success delivering projects in Agile/Scrum environments. - Experience in resource planning, forecasting, and multi-team coordination. - Strong critical thinking, organization, communication, and problem-solving skills. - Excellent communication skills and executive presence, with the ability to translate complex or technical information into clear plans. - Deep experience with Confluence/JIRA (or similar tools like Asana, Monday, ClickUp). - Experience with Microsoft Project or similar PM tools. - Ability to work effectively in a remote consulting environment. - BA/BS degree or equivalent experience. - May require additional background checks for work with government clients. This is a contract remote opportunity supporting clients on the East Coast. Eastern or Midwest time zone preferred. Due to the nature of our consulting agency, digital nomads will not be considered. Who We Are BlastX Consulting provides strategic, digital experience advice and implementation services to help brands drive deeper customer relationships using data-driven insights to optimize the digital experience. Over the past 25+ years we have assembled a seasoned team of consultants with deep expertise and experience across a wide array of strategic, technical, and operational disciplines who share a passion for helping brands be customer-centric, creating strategies to enable the ultimate experience across touchpoints. BlastX Consulting embraces and holds to a set of Core Values and encourages each member of the team to continually find ways to “Make Your Mark” for clients, teammates, the community, the industry, and the company. We are an Inc. magazine top 5000 fastest-growing private company and are also a Great Place to Work-Certified company. To Be Successful To be successful in this position, you must have strong attention to detail, be able to work in a demanding and fast-paced environment, focus on essential tasks, prioritize multiple tasks, and be willing to learn. The characteristics that lead to success at BlastX Consulting are: - Keen attention to detail and willingness to pay attention to the "small things" - Make Your Mark by executing highly customized analytics implementations and developing innovative technical solutions - Evolve your intellectual curiosity and help drive success - Deliver in-depth knowledge of code, and be interested in digital experience optimization and tag management solutions - Strong problem-solving skills, breaking down complex issues to find the root cause - Confident in your ability to explain complex, technical subjects to non-technical individuals - Willing to lean on teammates when needed and support teammates when they need your expertise You Will Work With Director, Client Service Leader, Client Service Leaders, Consultants, Clients, and Project Managers. Are You a Fit? BlastX Consulting is a small, growing company that is continuously inspired to learn and tackle challenges in digital analytics and marketing. To get an idea of whether or not you would be a fit within our culture, please review our core values. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At BlastX Consulting, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Compensation & Benefits Hourly Range: $55 to $65 per hour, depending on experience and project alignment. As this is a contract engagement, it does not include employee benefits. Compensation is paid hourly for hours worked. How to Apply If you like what you’ve read thus far, please complete the application form and submit your cover letter and resume in one PDF format. We are not interested in placement agencies or companies at this time. BlastX Consulting is an “at-will” employer. Compensation, benefits, and job descriptions are subject to change based on individual performance and business conditions. BlastX Consulting is an Equal Opportunity Employer (EEO).
Mainframe Project Manager
CapgeminiFounded in 1967, Capgemini is revered as one of the world's leading consulting, technology, and outsourcing agencies. In 2016 alone, the company reported global
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Job Description Role: Mainframe Project Manager Location: Canada – Remote Hire Type: Full-time About the Job you’re considering We are seeking an experienced Mainframe Manager to lead and oversee complex mainframe software migration projects, ensuring successful execution and seamless integration with business processes. The ideal candidate will have deep expertise in IBM Mainframe technologies, including zOS, AS400, JCL, COBOL, REXX, and SAS, along with a strong background in project management, stakeholder management, risk assessment, and cost optimization. This role requires exceptional leadership skills to inspire teams, build relationships with stakeholders, and drive process improvements. Your Role - Provide project management for software migration projects on the IBM Z platform. - Consult with management and review project proposals to determine goals, timelines, funding limitations, procedures, and resource allocation. - Analyze needs and provide required project planning and execution, including development of project plans. - Report on project activities, scope changes, challenges, and requirements to leadership as a strategic tool to keep teams aligned with business objectives. - Communicate status, milestones, and project risks with internal and customer management. - Review and analyze processes and procedures to identify improvement opportunities and drive implementation. - Monitor, assess, and improve the effectiveness of program best practices focused on continual process and quality improvement for the client account. - This is a remote opportunity with occasional travel to client sites across North America/Canada. Your Skills and Experience - At least 8 years of technical project management experience. - PMP or PRINCE2 certification. - Experience in Product Replacement – Migration in Mainframe - Strong knowledge of operations and project management. - IBM Z Mainframe experience. - Experience managing cross-functional technical teams, including responsibility for scope, cost, schedule, and deliverables. - Experience with planning, tracking, change control, and risk management. - Strong negotiation skills with the ability to manage competing priorities and adapt to change. - Excellent written and verbal communication skills The base compensation range for this role in the posted location is: CAD 76,200-$176,590/Year Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: - Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave - Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) - Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) - Life and disability insurance - Employee assistance programs - Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Energy Efficiency Program Coordinator
Resource InnovationsResource Innovations offers environmental consulting services with a focus on energy and water efficiency. Past jobs at Resource Innovations have offered work-f
Resource Innovations is seeking a Project Coordinator to join our growing team in Ohio. We are seeking a highly skilled and motivated Project Coordinator with a strong background in data capture and quality control to join our dynamic team. As a Project Coordinator you will be responsible for completing a range of tasks related to program invoicing, budgeting, forecasting, and reporting; creation and maintenance of program operational process and procedural documentation; overseeing the scheduling and logistics of in-home energy assessments and contractor coordination, and other business operations-related tasks as assigned. The position will also provide operational support for other members of the team. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities - Performs application reviews and oversees rebate fulfillment - Develops and maintain budget tracking spreadsheets - Provides internal support for ad hoc budget updates/reports - Obtains, tracks, and processes invoices from RI subs, submitting them for payment, and tracking subcontractor budgets relative to funding - Manages invoicing/billing and tracks program budgets - Develops and maintains accurate and timely reporting - Manages program email inbox - Writes and maintains procedural documentation in support of the Program Manager - Support other functions of the operations team, which can include organizing meetings and files, or assisting with marketing campaign initiatives, as needed - Provides operational support for members of the broader team ranging from reporting and spreadsheet analysis to general administrative support requests - Other duties as assigned




