• Leads the planning and execution of medium-large power delivery distribution projects ranging in complexity. • Supports business development by participating in project scoping, fee development, proposal preparation, interviews, negotiations, and contract development. • Reviews assigned project(s) after award to define project scope, determine work procedures/sequences and develops schedules, budgets, staffing, vendor lists and progress billing points. • Meets with client management as necessary during the term of a project to resolve issues and to obtain approvals at the project’s completion. • Maintains a continuing business relationship with clients as part of ongoing business development efforts. • Plans, organizes, communicates and coordinates project engagements. • Manages the day-to-day activities of project engagements including Clients and Project Teams. • Achieve project objectives including quality/scopes, budgets, and schedules. • Analyzes project performance and resource utilization. • Identifies potential out of scope work. • Manages, and negotiates contract change orders. • Identifies and manages project risk from the proposal phase through the duration of the project. • Trains, mentors, and oversees other Project Managers and conducts/participates in portfolio and project reviews.

Summary: The Senior Project Manager is responsible for leading the planning, execution, monitoring, and successful delivery of complex and high-impact projects. This role ensures projects align with organizational strategy and are delivered on time, within scope, and within budget while maintaining the highest standards of quality and stakeholder satisfaction. The Senior Project Manager provides leadership across multiple initiatives, mentors project managers, and works closely with executive leadership to drive operational excellence. The ideal candidate demonstrates strong strategic thinking, leadership, organizational, and communication skills, with experience in BPO and mortgage operations preferred. Essential Job Duties and Responsibilities: - Develop detailed project plans that outline scope, objectives, timelines, milestones, and deliverables. - Define project tasks and resource requirements. - Coordinate with stakeholders to ensure alignment on project goals and expectations. - Lead cross-functional project teams and ensure clear assignment of responsibilities. - Drive execution of tasks to meet project milestones and deadlines. - Facilitate problem-solving and decision-making throughout the project lifecycle. - Track progress using appropriate tools and techniques. - Monitor performance against scope, schedule, and budget. - Identify variances and initiate corrective actions when necessary. - Maintain open, effective communication with stakeholders including clients, internal teams, and senior leadership. - Provide regular status reports, updates, and escalate issues as needed. - Host project meetings to ensure team alignment. - Allocate project resources effectively, including personnel, tools, and equipment. - Coordinate with department leads to secure necessary support. - Monitor resource utilization and address capacity constraints. - Identify potential project risks and develop mitigation strategies. - Continuously assess risk throughout the project lifecycle. - Take proactive measures to minimize project disruption. - Ensure project deliverables meet defined quality standards and stakeholder expectations. - Conduct reviews and validations at key stages. - Implement lessons learned and best practices for continuous improvement. - Comply with all company policies and procedures. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: - This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Proven experience managing complex projects, preferably in BPO or mortgage operations. - Strong understanding of project management methodologies (Agile, Waterfall, etc.). - Excellent communication, leadership, and organizational skills. - Ability to manage multiple projects simultaneously in a fast-paced environment. - Proficiency with project management tools (e.g., MS Project, JIRA, Asana, Smartsheet). - Experience in the BPO industry and/or mortgage sector. Education and/or Experience: - Bachelor’s Degree from a Four (4) year College or University in Business, Project Management, or a related field. - 6+ years of project management experience required. - Experience working with cross-functional teams and external clients preferred. Certificates, Licenses, Registrations: - PMP, PRINCE2, or similar certification preferred. Work Complexity: Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem, as well as experience in the financial/mortgage (or job-specific) industry. Problems typically impact multiple departments or specialties. Problems are typically solved through drawing from prior experience and analysis of issues. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.

About the Role This role sits at the intersection of product security, customer success, research operations, and technical consulting. As a Project Manager specializing in content and documentation operations, you will own the intake, coordination, and editorial lifecycle of critical project documentation. You will partner with subject‑matter experts across technical and operational teams to ensure clarity, accuracy, and consistency in all written deliverables. This position is ideal for someone who excels in fast‑paced environments, communicates with precision, and brings strong technical writing and project management capabilities. Experience in security or advanced technology is helpful but not required—curiosity, rigor, and adaptability matter most. Key Responsibilities Stakeholder & Operations Management - Triage inbound stakeholder requests quickly, acknowledging within defined SLAs and providing actionable follow‑up within 48 business hours. - Maintain and update work instructions, standards, guidelines, and policies to reflect evolving best practices. - Conduct initial risk assessments on stakeholder requests and provide clear, actionable recommendations. AI‑Enabled Documentation Workflows - Use approved AI tools to accelerate drafting, editing, and quality checks while maintaining human oversight for accuracy. - Generate first‑draft SOPs, templates, summaries, and documentation using structured prompts and refine with SME input. - Improve clarity, consistency, and accessibility of documents using AI‑assisted editing. - Maintain documentation hygiene by identifying outdated, redundant, or unclear content. - Enhance knowledge‑management discoverability through clear titles, TL;DRs, structured formatting, and defined terminology. Project Documentation & Editorial Leadership - Own the creation, refinement, and timely delivery of all project documentation. - Develop and maintain templates, slide decks, and structured documentation frameworks. - Facilitate asynchronous and synchronous review cycles using collaborative editing tools. - Lead virtual document‑review sessions to drive alignment and secure sign‑off. - Compile analytical reports summarizing security gaps, operational insights, and project progress. - Ensure clarity, structure, and precision in all written materials, including executive‑ready presentations. Technical Research, Analysis & Knowledge Enablement - Review technical initiatives to identify confidentiality or security risks and translate findings into clear guidance. - Collaborate across engineering, research, and operational teams to promote alignment and knowledge sharing. - Develop internal training materials, learning resources, and documentation for diverse audiences. Strategic Communications & Meeting Management - Support and occasionally lead business updates, roundtables, and team meetings. - Represent the team in cross‑functional discussions, capturing decisions, action items, and follow‑through requirements. - Prepare concise, well‑structured summaries and presentations for senior leadership. Process Optimization & Standardization - Maintain and update SOPs, work instructions, and best‑practice documentation. - Ensure accuracy and consistency across internal standards, trackers, and policy documents. - Implement repeatable workflows for meeting notes, action logs, and reporting. Program Management & Performance Tracking - Partner with leadership to define short‑ and long‑term program objectives. - Establish and track KPIs to measure program health, documentation quality, and operational efficiency. - Support continuous improvement by identifying opportunities to reduce rework, improve clarity, and streamline processes. Qualifications - Bachelor’s degree required; advanced degrees in business, social sciences, communications, or related fields preferred. - Minimum 3 years of experience in project management, technical writing, content operations, or a related discipline. - Demonstrated experience producing technical, procedural, or executive‑level documentation. - Strong communication, writing, and presentation skills. - Ability to work independently in a fast‑paced, distributed environment. - Exceptional organizational skills and attention to detail. - Experience collaborating with cross‑functional teams and managing multiple concurrent workstreams. - Familiarity with AI‑assisted documentation workflows is a plus. - Experience in technology, consumer electronics, or advanced research environments is beneficial. - PMP certification is advantageous but not required. What Makes This Role Unique - High ownership of documentation and editorial quality—this is not a note‑taking role. - Opportunity to work across product security, research, and customer‑facing domains. - Hands‑on experience applying AI tools to real operational workflows. - Executive‑facing visibility through reporting and narrative development. - A chance to build scalable documentation systems, templates, and processes that shape team operations. Location: Remote (PST preferred) Role type: Contract 12 Month Position Expected hours: 40 per week Benefits: - Dental insurance - Health insurance - Health savings account - Life insurance - Paid time off - Retirement plan - Vision insurance Schedule: - 8 hour shift - Monday to Friday (Extended schedule as needed Saturday-Sunday) Application Question(s): - Do you or will you in the future require any sponsorship to work in the US? Language: - English (Required)

BGIS is currently seeking a Regional Commissioning Manager to join the team in US, Remote. Explore the countless career pathways available with our growing global organization providing cutting edge services for clients integrating real estate & facilities management, sustainable energy strategies, and specialized talent solutions with our diverse team of experts. Our international combined team is 8000 people strong managing 40,000 facilities and more than 500 million square feet! Responsibilities: People Management - Guide development of individual goals for team members and complete performance reviews for direct reports - Provide supervision, mentorship, and motivation to assigned team members. - Support sales team by attending meetings, presentations, or providing commissioning information/examples when requested. - Work with senior leadership and human resources to maintain staffing level targets. - Contribute to the completion of other key initiatives as assigned. Project Management - Develop, manage, and implement commissioning and existing building commissioning procedures for internal company and external customers. - Define labor plan, equipment requirements, set milestones and provide accounting documentation. - Perform Project Lead responsibilities on selected projects including owner direct negotiated commissioning and existing building commissioning projects. - Maintain overview of commissioning backlog and labor requirements. - Work with senior commissioning engineers, commissioning engineers and leads to develop specific commissioning teams for all projects. - Assist with issue resolution for any project when deemed appropriate. - Ensure backlog and estimate are complete, updated, and distributed to Senior Commissioning Engineers, Commissioning Engineers and Leads. - Provide budgets and scopes for all projects. - Review projects progress, estimates to complete, margin enhancement opportunities, issue logs and lost time with Senior Commissioning Engineers, Commissioning Engineers and Leads. People Management - Guide development of individual goals for team members and complete performance reviews for direct reports. - Provide supervision, mentorship, and motivation to assigned team members. - Support sales team by attending meetings, presentations, or providing commissioning information/examples when requested. - Work with senior leadership and human resources to maintain staffing level targets. - Contribute to the completion of other key initiatives as assigned. Project Management - Develop, manage, and implement commissioning and existing building commissioning procedures for internal company and external customers. - Define labor plan, equipment requirements, set milestones and provide accounting documentation. - Perform Project Lead responsibilities on selected projects including owner direct negotiated commissioning and existing building commissioning projects. - Maintain overview of commissioning backlog and labor requirements. - Work with senior commissioning engineers, commissioning engineers and leads to develop specific commissioning teams for all projects. - Assist with issue resolution for any project when deemed appropriate. - Ensure backlog and estimate are complete, updated, and distributed to Senior Commissioning Engineers, Commissioning Engineers and Leads. - Provide budgets and scopes for all projects. - Review projects progress estimates to complete, margin enhancement opportunities, issue logs and lost time with Senior Commissioning Engineers, Commissioning Engineers and Leads. Minimum Qualifications: - 7 years of industry experience in either electrical power distribution or mechanical systems or both. AA degree, military training, or equivalent work experience. - Minimum of four years management experience. - Ten years of experience in commissioning services. - Demonstrated proficiency for all the responsibilities of a Commissioning Program Manager. - Excellent verbal and written communication skills. - Ability to communicate company vision and goals and motivate team. - PE registration preferred. - BCA CCP or ACG CxA, QCxP registration preferred. - LEED AP preferred. - Advanced knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio. Visit us online at https://www.bgis.com/us/careers/ for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding peopl within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-JV1