• Manage the full software development process lifecycle for assigned product(s) • Facilitate strategy and prioritization discussions • Transform high-level vision into detailed action plans • Build and maintain the product roadmap • Collaborate with engineering, design, data, QA and operations teams • Lead and/or support sprint planning, backlog refinement, sprint review and retrospective sessions • Ensure continuous communication across cross-functional teams • Partner with data teams to analyze product usage • Use Scrum Master experience or knowledge to foster agile best practices • Consult and coordinate with experts and cross-disciplinary teams to conduct discovery and establish clear requirements

• Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. • Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback. • Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution. • Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes. • Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Product Manager - RCM Billing and Payments is responsible for building and growing our end-to-end member billing, rewards, client invoicing, payment collections, posting and reconciliations, reporting and analytics, and supporting partner data exchanges. The role will drive has two charges: - Enable seamless, standardized, and multichannel (API, EDI, and Batch) Data Exchange frameworks including ingestion, mapping, translation, validations and support overall data management and governance with vendors and partners to support critical billing and payment workflows. - Build scalable solutions and workflow automation, ensuring the highest level of data quality standards. The PM will build, drive, and execute product strategy while providing exemplary leadership, mentorship and guidance to their teams. This role will help shape and evolve the product function towards better processes, tooling, and execution as we aim to continuously improve our craft. Key areas of ownership include: - Leadership: Build and mentor high performing agile teams driving best in class execution and delivery of high-quality products. - Discovery: Perform deep discovery and user research with stakeholders, members, internal users, while considering legal, regulatory and competitive and market dynamics. Bring qualitative and quantitative insights to the table for discussion. - Strategy: Create and drive the member experience product strategy coupling the front-end user/member experience with a world class care team service experience. Collaborate and align strategy with relevant stakeholders including presenting to and working with senior leadership. - Roadmap: Create, align, and provide cross org visibility to TPA Data roadmaps. This role is both responsible and accountable for all work that happens around internal and external data exchanges. - Alignment: Create top down and bottoms-up alignment ensuring your direct, peers, teams, and senior leadership are providing the right level of guidance in accordance with RACI or similar. - Experimentation: Set the bar for when and where to experiment. Bring a data-driven approach to building products but leverage your experience and product sense to deliver the right products on time and within budget. Perform rapid experimentation where needed, test manually, build stat sig experiments that prove and disprove our hypothesis. - Approach: Apply product led growth concepts, letting our users (internal/external) shape our Analyze existing products, make the tough calls, say no, and create pitches and actionable plans for implementing new features. Make smart decisions applying 1 vs. 2-way door framework. - Process: Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org. Manage the product development process and timeline to ensure targets are met on time and in budget. - Billing and Payments: Support calculation and collection of member cost share, collections, administer rewards and benefits, client invoicing, collections, reconciliation, reporting & analytics. - Enrollment, Eligibility, Accumulators, and Benefits Validation: Ingest multiple data sources – eligibility, claims, prior authorization feeds to drive our systems. Set specific standards and rules for the future to reduce operational overhead and increase simplicity in our service offering. - Internal tools and systems: Refine and develop several internal tools and systems that service different parts of the business, for example identifying provider/facility targets, credentialing providers etc. to increase productivity. - Health Plan and Partnership Integrations: Be an Advocate and Support the member’s experience in conjunction with relevant integrations through health plans and digital health partners. - Reporting: Create scalable, accurate, differentiated internal and external reporting, including Executive Dashboards/KPI visualization and Client and Partner Reporting as a Product. Qualifications - 7+ years’ experience in Product Management, Healthcare Data Management or related fields. - 5+ years in relevant specialty product area (Healthcare Payments, RCM, TPA, and X12 Data exchanges, technical services etc.). - Healthcare or HealthTech experience required. - Bachelor’s degree required. - Experience with startup/growth phase company. - Collaborating with both US and offshore teams. - Experience with Agile Scrum Methodology. - Ability to travel up to 1-2x/quarter. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - Short & Long Term Disability - Life Insurance - 401k with company match - Flexible Paid Time Off - Paid Parental Leave

Job Title: Senior Technical Product Lead Job Description Technical Product Owner – Adobe Experience Cloud We’re looking for a Technical Product Owner to drive client success across the full Adobe Experience Cloud suite. In this role, you’ll connect business goals with technical delivery -partnering with clients, project managers, and engineers to define, prioritize, and execute solutions that deliver real value. This is an individual contributor role that may expand to leading a team of technical product owners over time. It’s ideal for someone who thrives in a cross-functional environment, brings a confident voice to client conversations, and has the technical depth to guide successful implementations. If you understand the Adobe ecosystem, think like a product owner, and communicate like a leader—we want to talk. What You’ll Do - Serve as the bridge between business needs and engineering solutions - Lead client discovery sessions and translate goals into clear requirements - Define MVPs, prioritize backlogs, and drive product roadmaps - Collaborate with Solution Architects and Engineers to validate solutions - Own and refine user stories, acceptance criteria, and sprint planning - Guide decision-making around trade-offs, scalability, and maintainability - Support QA validation and ensure successful delivery to the client - Contribute to ongoing improvements and managed services post-launch - Identify cross-product integration opportunities that maximize value for clients - As the practice grows, mentor and potentially lead a team of technical product owners What You Bring - 5+ years of digital experience product ownership, business analysis, or solution design - Broad knowledge of the Adobe ecosystem, including hands-on experience with one or more solutions (AEM, AEP, RTCDP, CJA, AJO, Target, Workfront, etc.) - Strong technical fluency—APIs, architecture diagrams, integration patterns, etc. - Familiarity with headless architectures, composable solutions, or API-first approaches - Experience working in Agile delivery environments (Scrum/Kanban) - Excellent communication skills with a client-first mindset - Proven ability to lead through influence and collaborate across disciplines - Experience mentoring or leading other product owners or business analysts Why Join Us? - Be part of a top-tier Adobe Experience Cloud practice delivering for enterprise brands - Work on high-impact implementations and managed services across the full Adobe suite - Shape product strategies and technical roadmaps spanning multiple solutions - Grow from individual contributor into a leadership role as the team scales The base salary range for this position is $98,375 to $191,715, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is March 17, 2026. Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Location: USA, FL, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE