• Drive and deliver high-impact executive communications on behalf of key leaders • Provide strategic communications counsel to senior executives • Lead the development and execution of comprehensive communications strategies • Work in partnership with the broader internal communications team to advance enterprise priorities

CSS-Inc. may have multiple openings for Communications Specialists to support NOAA's Office for Coastal Management (OCM). The successful candidates will be responsible for the development and implementation of external and internal, proactive OCM communications. The successful candidate will work with OCM Leadership and Management Teams, other NOAA offices, and our partners to develop strategies, content, and tools that reflect the program's communication needs and priorities. The position's focus could include social media, website content maintenance, and graphic design. All positions are contingent upon contract award to CSS. Locations vary, but typically allow for fully remote work within a defined geographic jurisdiction. Specific responsibilities and tasks will include: - Manage and/or design, coordinate, and implement internal and external communications strategies and plans. - Develop content for NOAA OCM websites, newsletters, press releases, email announcements, and handouts. - Assist in managing social media accounts. - Collaborate with various project teams to develop product marketing plans. - Develop ideas and generate outreach materials for national web stories and press releases for the purpose of increasing public awareness and knowledge. - Write and manage web content for multiple NOAA websites. - Develop and deliver presentations on using communications tools to NOAA coastal management staff, business partners and attendees at coastal management conferences. - Additional job duties may include social media, photography, website content maintenance, graphic design, and website analytics and usability testing. Qualifications - Bachelor's or master's degree in public relations, communications, or related field. - 3-6+ years of relevant professional experience. - Excellent writing, editing, communication and collaboration skills. - Ability to understand, apply, and communicate best practices. - Demonstrated skills and experience with the software needed to execute day-to-day tasks, e.g., Google Workspace, MS Word, SharePoint, PowerPoint, and communication tasks and approaches, e.g., InDesign, WordPress, required. - Familiarity with social media platforms and analytics, and website content maintenance, analytics, and usability testing. - Knowledge of NOAA programs and operations, coastal science, or coastal management preferred. - Demonstrated ability to work on several projects simultaneously, to shift priorities as needed, and work independently and productively in a fast-paced, team environment. - Demonstrated attention to detail and excellent organizational skills. - Ability to pass a National Agency Check and fingerprinting background check and maintain it through the duration of employment. At CSS, we are committed to fostering an inclusive and merit-based workplace. We provide equal employment opportunities to all individuals, ensuring that hiring and employment decisions are based on qualifications, skills, and performance. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Clearly communicate promotional activity, company initiatives, visual execution, brand events, and workload to help store leaders and associates stay informed, balance key responsibilities, and protect their time with customers on the sales floor. • Manage and coordinate the workflow and production of internal communications using available tools, systems, and partnerships. • Collaborate with Store Communications team members to oversee all aspects of our Intranet platform. Manage site administration, strategically organize content, and ensure all materials remain current and relevant. • Write and edit impactful communications for in-store programs/initiatives, promotions, visual execution, operational and HR tasks. Tailor communications by audience (Field Leadership, Store Manager, and Associate) to share key objectives, background context and actions needed. • Proactively plan and distribute these communications in a timely manner to effectively prepare field teams to execute responsibilities, deliver business expectations and maintain excellent customer experience. • Coordinate the development, review, and delivery of assets and copy to visually support communications, tools and resources such as weekly focuses, associate features, Intranet branding, program and seasonal toolkits, etc. • Create and communicate resources supporting our associate’s understanding and execution of our Credit & Loyalty program (i.e. training materials, e-learnings, associate incentives, etc.). • Participate in weekly business meetings and collaborate with cross-functional teams to craft communication strategies and business support materials for seamless in-store execution. • Serve as a workflow advisor with a comprehensive perspective of each brand’s promotional/marketing strategy and upcoming CFT initiatives. Offering guidance on impact on store workload while proactively aligning communication plans. • Manage workflow updates (i.e. freight, markdowns, pillar events, store set execution, etc.) to guarantee that field teams have access to the latest information to inform staffing plans and readiness for peak times. • Support District Field Leaders with tools designed to boost engagement and recognize Associates, while fostering open two-way communication. • Provide support for ad hoc company initiatives and projects, including product tests/ transfers, store feedback surveys, network & recruiting events, and asset protection & safety training • Extended support for our client experience team’s projects (i.e. hosting town halls, gift with purchase execution, store event overviews, etc.) • Communicate with stores through the issues management system and shared email inboxes to promptly address inquiries and share updates. Provide after-hour/on-call support if needed. • Proactively organize and coordinate all meeting preparations, including creating presentation documents, developing agendas, taking notes, and scheduling. • Deliver comprehensive logistical, project management, and event support for possible offsite meetings and conferences.

• Receive and organize communication requests from across the business • Prioritize multiple requests based on urgency and deadlines • Route materials for appropriate review and approval • Track timelines and ensure on-time delivery • Adjust quickly as new or urgent requests arise • Format and distribute internal and client-facing communications • Proofread for clarity, accuracy, and consistency • Conduct quality checks prior to release • Support urgent or time-sensitive messaging initiatives • Help create and maintain structured communication processes • Keep clear documentation of requests and timelines • Identify simple improvements to increase efficiency and reduce errors • Pull data from multiple internal resources to compile and organize communication-related metrics • Prepare clear, concise analytics reports and summaries for leadership and cross-functional teams