• Clearly communicate promotional activity, company initiatives, visual execution, brand events, and workload to help store leaders and associates stay informed, balance key responsibilities, and protect their time with customers on the sales floor. • Manage and coordinate the workflow and production of internal communications using available tools, systems, and partnerships. • Collaborate with Store Communications team members to oversee all aspects of our Intranet platform. Manage site administration, strategically organize content, and ensure all materials remain current and relevant. • Write and edit impactful communications for in-store programs/initiatives, promotions, visual execution, operational and HR tasks. Tailor communications by audience (Field Leadership, Store Manager, and Associate) to share key objectives, background context and actions needed. • Proactively plan and distribute these communications in a timely manner to effectively prepare field teams to execute responsibilities, deliver business expectations and maintain excellent customer experience. • Coordinate the development, review, and delivery of assets and copy to visually support communications, tools and resources such as weekly focuses, associate features, Intranet branding, program and seasonal toolkits, etc. • Create and communicate resources supporting our associate’s understanding and execution of our Credit & Loyalty program (i.e. training materials, e-learnings, associate incentives, etc.). • Participate in weekly business meetings and collaborate with cross-functional teams to craft communication strategies and business support materials for seamless in-store execution. • Serve as a workflow advisor with a comprehensive perspective of each brand’s promotional/marketing strategy and upcoming CFT initiatives. Offering guidance on impact on store workload while proactively aligning communication plans. • Manage workflow updates (i.e. freight, markdowns, pillar events, store set execution, etc.) to guarantee that field teams have access to the latest information to inform staffing plans and readiness for peak times. • Support District Field Leaders with tools designed to boost engagement and recognize Associates, while fostering open two-way communication. • Provide support for ad hoc company initiatives and projects, including product tests/ transfers, store feedback surveys, network & recruiting events, and asset protection & safety training • Extended support for our client experience team’s projects (i.e. hosting town halls, gift with purchase execution, store event overviews, etc.) • Communicate with stores through the issues management system and shared email inboxes to promptly address inquiries and share updates. Provide after-hour/on-call support if needed. • Proactively organize and coordinate all meeting preparations, including creating presentation documents, developing agendas, taking notes, and scheduling. • Deliver comprehensive logistical, project management, and event support for possible offsite meetings and conferences.

• Receive and organize communication requests from across the business • Prioritize multiple requests based on urgency and deadlines • Route materials for appropriate review and approval • Track timelines and ensure on-time delivery • Adjust quickly as new or urgent requests arise • Format and distribute internal and client-facing communications • Proofread for clarity, accuracy, and consistency • Conduct quality checks prior to release • Support urgent or time-sensitive messaging initiatives • Help create and maintain structured communication processes • Keep clear documentation of requests and timelines • Identify simple improvements to increase efficiency and reduce errors • Pull data from multiple internal resources to compile and organize communication-related metrics • Prepare clear, concise analytics reports and summaries for leadership and cross-functional teams

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description PatientPoint is hiring an Internal Communications Manager to help define and evolve the internal communications strategy and to deliver a world-class communications service to our internal community. This role will have influence over how employees experience information, participate in our culture, and make meaningful connections across the organization. The Internal Communications Manager translates business priorities into clear, engaging internal communications, partnering closely with leaders and cross-functional teams. The role is ideal for a seasoned communicator who brings strong judgment, proven approaches, contagious storytelling, and thrives on independence and autonomy. What You'll Do: - Internal Communications Execution - Own the end-to-end internal communications strategy, from planning and content development through stakeholder alignment, delivery, and measurement. - Develop and execute multi-channel communications including emails, intranet content, newsletters, internal marketing for programs and events, and content for routine employee meetings. - Translate complex business updates, initiatives, and change moments into clear, relevant, and engaging employee communications. - Serve as a trusted partner to internal stakeholders, helping shape messaging approaches and recommending effective communication tactics. - Cross-Functional Support - Partner with leaders and teams to support internal communication campaign planning, including drafting a planned communications schedule, content, coordination of reviews/approvals, and sending to identified distribution groups. - Collaborate closely with leaders at all levels of the organization to determine best practices for distributing their message to the right people at the right time, in the right way. - Channels and Planning - Own day-to-day management of internal communication strategy, maintain line of sight of comprehensive touchpoints, events, and activities where employees are digesting information to better select the channels and communication opportunities that are best fit for any given communication request or internal motion. - Develop a trusting relationship with Marketing and External Corporate Communications to reflect the sophistication, tone, style, look/feel of external outreach to our internal audience. - Bring our external narratives and go-to-market moments inside the organization in real time, so our teams have clear visibility, and deeper understanding, of our business performance and strategy. - Lead, maintain and evolve internal communications calendars and workflows to improve planning and visibility across teams. - Employee Engagement and Storytelling - Proactively curate and develop employee stories, milestones, and moments that reinforce PatientPoint’s culture, values, and business priorities. - Support internal campaigns and engagement initiatives that strengthen connection and alignment across the organization. - Measurement and Continuous Improvement - Track and analyze engagement metrics (email performance, intranet usage, content engagement). - Use insights to refine content, channel strategy, and overall effectiveness of internal communications. - Bring ideas, new approaches, and a willingness to experiment thoughtfully to generate excitement and curiosity across the business. Qualifications - 5–7+ years of progressive experience in internal or corporate communications, with demonstrated ownership of strategy development and execution. - Strong storytelling, writing, and editing skills with the ability to adapt tone and format for different internal audiences. - Demonstrated ability to manage communications independently, exercise sound judgment, and balance multiple priorities. - Experience partnering with leaders and cross-functional teams in a fast-paced environment. - Familiarity with internal communications platforms and tools (e.g., intranet, newsletters, collaboration tools). - Bachelor’s degree in communications, public relations, marketing, or a related field preferred. - Portfolios and writing samples encouraged. Requirements - Base Salary Band: $87,000.00 - $145,700.00 Benefits - Competitive compensation. - Flexible time off to recharge. - Hybrid work options. - Mental and emotional wellness resources. - 401K plan. - Comprehensive range of modernized benefits and cultural perks.

• Teach Communications courses at our Online campus • Provide practical hands-on instruction through the Canvas LMS in an engaging learning environment • Incorporate innovative teaching methodologies in order to enhance the learning experience of students • Support students during evenings and weekends • Collaborate with faculty to achieve learning outcomes