• Define and execute the services sales strategy aligned with Microsoft priorities and company growth objectives; • Lead, coach, and develop a team of services sales managers and sellers; • Own services pipeline, forecasting, and revenue attainment; • Establish repeatable sales motions for consulting, implementation, and managed services. • Build trusted executive relationships with enterprise and mid-market clients; • Position Microsoft services as strategic enablers of business transformation; • Collaborate with Microsoft field sellers, Partner Development Managers (PDMs), and Solution Architects; • Develop and refine services offerings around Azure, Modern Workplace, Security, Data and AI, and Business Applications;

Lightspeed Systems is hiring a Strategic Account Director to lead enterprise growth across our largest and most complex K–12 school district customers in the United States. This national role focuses on expanding adoption across our safety, analytics, and device management platform within top-tier districts. ABOUT THE ROLE You will manage strategic enterprise accounts, lead multi-product platform adoption, and structure large-scale agreements with district leadership and procurement teams. ABOUT YOU - Lead enterprise growth strategy across assigned top-tier K–12 school districts. - Drive multi-product platform adoption across safety, analytics, filtering, classroom management, and device management solutions. - Navigate complex procurement processes and multi-stakeholder decision structures. - Structure and close large-scale, multi-year enterprise agreements. - Build executive-level relationships with district leadership and technology teams. - Represent Lightspeed at national conferences, executive forums, and strategic events. - Partner with internal leadership on account strategy, forecasting, and expansion opportunities. Required Qualifications - 8+ years of enterprise B2B sales experience, preferably within EdTech or SaaS. - Proven record of exceeding quota in complex enterprise sales environments. - Experience selling into large K–12 school districts or public sector organizations. - Demonstrated ability to manage large, multi-stakeholder enterprise sales cycles. - Strong executive presence and ability to communicate with senior district leaders. - Experience selling multi-product platforms or enterprise software solutions. - Experience displacing established vendors in competitive markets. - Familiarity with district funding structures, consortium purchasing, and procurement processes. ABOUT US With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com. We love our employees, and we show it. Our benefits and perks are built to support your overall wellbeing—at work and beyond. Offerings vary by country. ABOUT OUR ATX HQ If your role includes spending time onsite, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more. - 15,000 sq. ft. of open work area, offices, and huddle rooms - Snacks galore and a private chef serving up lunch Tuesday through Thursday every week - A state-of-the-art fitness center (with outfitted locker rooms) - Physical therapist onsite regularly - Indoor and outdoor casual collaboration spots - Pet-friendly office environment - A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?) Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.

The Director, Commercial Special Servicing oversees and directs the activities of the Special Servicing unit managing a portfolio of defaulted commercial real estate and business purpose SFR loans to resolution through either reinstatement and return to Primary Servicing, or liquidation. The role duties include oversight for a team of 5-10 associates, including 2-4 direct reports. The Director will lead the revision of policies and procedures to encompass PHH’s growth and expansion into new commercial loan servicing markets. The Director is accountable for team performance and compliance with all PHH servicing requirements. The role will report to the VP, Head of Commercial Special Servicing and assist in strategic planning for staff development and budget preparation. The Director will also participate in client engagement and vendor management duties, and represent the interests of the Special Servicing unit in intradepartmental initiatives, projects and activities. Job Functions and Responsibilities: To perform this job successfully, an individual must be able to consistently perform each essential duty satisfactorily: - Design, implement, and continuously improve processes, policies, and procedures to include loss mitigation strategies, asset dispositions, vendor management and credit decisioning for lender consent requests. - Hire, train and develop staff responsible for managing defaulted commercial real estate secured loans. - Provide effective direction for implementation of successful asset resolution plans. - Supervise a team of associates providing administrative support to external special servicers. - Establish appropriate key performance indicators to measure individual and team performance. - Develop and maintain appropriate reports to monitor defaulted loans throughout the special servicing period. - Develop and maintain appropriate reports for projected losses, recoveries and resolutions on portfolios within PHH responsibility as special servicer. - Manage relationships with third-party defaulted asset services providers, including attorney, appraisers, brokers, property management, environmental consultants, contracted asset managers, etc. - Materially participate in all portfolio asset management credit committee activities. - Prepare and present special servicing unit related information for rating agencies, auditors, senior management and investors. - Comply with all Company requirements for training, compliance, audits and reporting. - Anticipate/identify issues that could impact PHH/client operations and develop solutions. - Monitor performance of subservicers and asset management contractors. - Complete other activities and duties as may be assigned. Key Result Areas: - Ensure department service level expectations are met for all roles and functions. - Ensure default services providor vendor service levels expectations are met. - Ensure all associates meet PHH requirements for training and compliance. - Meet PHH requirements for audit, rating agency and client satisfaction benchmarks. - Provide appropriate instructions to other departments within agreed upon servicing level standards. - Maximize recovery for lender clients. - Conduct department and company training in accordance with training initiatives. Qualifications: - Minimum 10 years’ experience managing defaulted commercial business purpose loans secured by commercial use, mixed use, SFR/multifamily rental and/or SFR/multifamily transitional properties. - Minimum 5 years’ experience directly managing commercial loan special servicing asset managers. - Superior understanding of negotiation tactics, workout structure and credit decisioning. - Superior understanding of lender default remedies and enforcement strategies, including judicial foreclosures, trustee sales, receivership, UCC sales, bankruptcy strategies, etc. - Superior communication skills, both verbal and written, including presentation. - Superior problem solving and decision making skills. - Strong understanding of commercial loan covenants and covenant compliance. - Strong understanding of CRE income property type fundamentals, including income property operations analysis, and borrower financial analysis. - Strong understanding of commercial real estate loan documentation. - Strong understanding of commercial loan servicing agreements and principles. - Strong understanding of loan securitization principles including CMBS and CRE-CLO. - Proven ability to work independently with minimal supervision. - Proven ability to manage remote employees. - Proven ability to effectively engage with senior management at all levels. - Demonstrated skills to develop reporting requirements specific to monitoring default services related performance. - Demonstrated ability to work under pressure, manage multiple projects while meeting project deadlines, and adjust to changing priorities. - Demonstrated proficiency with Microsoft 365 Suite, Adobe applications, commercial loan servicing applications (such as MSP/ICE, REALSynergy, McCraken Strategy, Enterprise, FICS, FIS, etc.). - Strong teamwork skills to collaborate with associates in multiple departments and locations. - Be available to travel 10%-25%. Training / Licensing Requirements: - Must pass the Company’s Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable. The salary range for this position is expected to be $145,000 to $165,000 per year, depending on geographic location, experience, and other qualifications of the successful candidate. This position is also eligible for annual bonus based on performance and subject to the terms of the Company’s applicable plans. Onity Group Inc. is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage. PHH Mortgage, a subsidiary of Onity Group Inc., has been providing mortgage lending and servicing solutions since 1984 and is dedicated to maintaining responsible and ethical practices while delivering an exceptional customer experience. PHH offers industry-leading mortgage solutions for the entire mortgage lifecycle, including correspondent lending, MSR/Co-Issue, subservicing, commercial servicing, reverse mortgages and portfolio retention. We are one of the largest subservicers of residential mortgages in the United States and one of only two servicers in reverse mortgage lending. At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards. Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Onity Group Inc. offers a comprehensive benefits package including medical, dental and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details.

• Oversee commercial activity • Supervise and grow client portfolios • Lead the development of relationships with key prescribers • Negotiate, monitor and ensure proper execution of local contracts • Actively participate in trade shows and professional events • Monitor performance indicators • Recruit, supervise, train and motivate a team • Provide regular field support to team members • Ensure smooth and regular communication within the team • Identify areas of underperformance • Develop and implement skills development plans • Provide regular, structured reporting to commercial management