• Oversee daily billing operations and invoice processing to ensure accuracy, timeliness, and compliance. • Review and approve invoices, adjustments, write-ups/downs, and billing corrections prior to release. • Serve as a subject matter expert on CCH billing software, time and billing systems, and revenue cycle processes. • Support implementation of standardized billing procedures, billing controls, and workflow improvements. • Monitor accounts receivable aging reports and support collection efforts on outstanding balances. • Partner with internal teams and clients to resolve billing disputes, invoice questions, and payment issues. • Collaborate with A/R staff to ensure accurate payment posting, receivable reconciliation, and collections tracking. • Assist with month-end close processes related to billing and accounts receivable. • Mentor billing and A/R staff through guidance, training, and real-time problem solving.

Debt Collector Collections Agent– Remote Opportunity with High Earning Potential! Are you an experienced Third-Party Collector looking for a high-income opportunity with a stable, remote-friendly company? If you have experience in collections (medical industry preferred but not required), this is your chance to join a top-performing team with uncapped earning potential! Why Join Paragon Revenue Group? Paragon is a third-party collection agency focusing on Medical Revenue. We have been a trusted leader in the medical revenue cycle industry for over 35 years. We are expanding and looking for motivated, results-driven individuals to grow with us. What We Offer: - Competitive base salary plus commission - Guaranteed 40-hour work week with a consistent Monday-Friday schedule. No OT! - Comprehensive benefits package including: - Paid time off & holidays - Medical, dental, vision, and life insurance - 401k plan with a generous company match - Remote work flexibility with the support of a great team. Ready to take your career to the next level? Apply today and be a part of our growing team! Must be able to pass pre-employment background and credit checks. Paragon also participates in E-Verify.

The Advanced Recovery Specialist is responsible for managing high-risk, late-stage delinquent accounts that are approaching charge-off or have demonstrated elevated complexity. This role focuses on maximizing recoveries through strategic negotiation, structured payment solutions, and precise account management. Unlike front-end or mid-stage collectors, this position requires a higher level of autonomy, negotiation expertise, financial analysis, and organizational discipline. The Advanced Recovery Specialist works on complex accounts that often require creative repayment structures, escalated customer communication, and cross-functional coordination. - 4+ years of commercial or business collections experience, with demonstrated performance managing accounts through multiple delinquency stages including charge-off. - Strong working knowledge of commercial collections concepts including delinquency management, settlement negotiations, hardship/modification plans, and post-charge-off recovery strategies. - Proficiency with CRM for account management, activity logging, case management, and pipeline reporting. - Demonstrated experience managing late-stage or high-risk delinquent accounts. - Demonstrated ability to meet or exceed individual KPIs in a metrics-driven collections environment (RPCs, PTPs, cure rates, settlement rates, etc). - Proven skip tracing techniques to locate unresponsive or hard-to-reach customers, including reverse phone lookups, address verification services, social media research, and third-party skip trace platforms. - Experience working within defined approval thresholds and escalation frameworks. - Strong understanding of regulatory compliance in collections practices. - Serve as a Subject Matter Expert (SME) on Fundbox collections processes, systems logic, and customer delinquency lifecycle - Lead complex and high-risk customer escalations, providing thoughtful resolution strategies that balance customer experience, compliance, and risk mitigation - Approach customers with tailored repayment solutions on delinquent payments, including complex or sensitive cases - Manage and prioritize an assigned portfolio of customers requiring ongoing follow-up through calls and email correspondence, ensuring timely outreach, thorough case management, and consistent resolution progress. - Maintain and exceed individual performance metrics while setting a performance standard for the team - Partner with leadership to identify process gaps and drive continuous improvement initiatives - Participate in cross-functional projects by supporting testing, validating new workflows, and providing detailed feedback on proposed process, policy, or system changes - Act as a resource and mentor for team members, sharing best practices and elevating team knowledge We’re proud to provide a comprehensive and competitive benefits package designed to support your well-being, growth, and work–life balance. Our benefits include: - Equity in a high-growth organization in the form of RSUs - Generous PTO, including vacation, sick time, and company holidays - Premium health coverage starting day one, with multiple plans fully paid by Fundbox - Monthly Uber Eats credit - Wellness benefits, including an annual individual wellness budget and access to mental and physical health resources - Professional development budget to support continued growth - Home office stipend to help you optimize your remote setup - 401(k) retirement savings plans, life insurance, and disability coverage Let’s not forget, we were recently certified by Great Place to work with an employee satisfaction rate of 94%. Diversity and Inclusion at FundboxWe’re proud to be an equal-opportunity workplace as we know that diverse teams produce the best work. We’re committed to building a culture of innovation and inclusion across gender, race, age, sexual orientation, religion, disability, and identity. Here at Fundbox, we strive to uphold a system of values we call MOSAIC: Mission, Ownership, Speed, Achva (a Hebrew term meaning to help one another), Innovation, and Clarity. Embracing our diverse backgrounds and abilities allows us to harness our creativity and achieve more, together.

Your job is more than a job The Collector Senior is primarily responsible for ensuring all claims are processed and billed accurately and in a timely manner, as well as serving as a mentor and resource to fellow billing staff. As needed, this individual is also responsible for completing or assisting with special projects. Your Everyday GENERAL DUTIES - Maintains responsibility of the timely submission of all professional claims assigned. - Works daily electronic billing file and submits insurance claims to third-party payers; reviews daily edit reports from the professional billing system and makes necessary corrections to allow electronic submission. - Reviews error reports from electronic payers; identifies errors and makes appropriate corrections to ensure accurate claim submission. - Monitors claim rejections for trends and issues and reports findings to supervisor - Prepares and submits manual insurance claims to third-party payers who do not 
accept electronic claims or who require special handling. - Coordinates medical record requests as needed. - Documents billing activity on the patient account; ensures compliance with all state and federal billing regulations and reports any suspected compliance issues to the Billing Manager and / or Supervisor. - Works with supervision, management, and the patient accounting staff to improve processes, increase accuracy, create efficiencies, and achieve the overall goals of the department. - Observes best practice processes in billing, follow-up, and customer service activities. - Participates in staff training that aligns with recognized improvement opportunities and increase understanding of Medicare/Medicaid requirements as well as general billing and follow-up processes. - Acts in accordance with LCMC’s mission and values, while serving as a role model for ethical behavior - Adheres to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines. The Must-Haves Minimum: EDUCATION/EXPERIENCE QUALIFICATIONS - Required: High School Diploma/GED or equivalent OR 2 years of work experience. - Preferred: 3 years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management LICENSES AND CERTIFICATIONS - Certification in billing and/or coding KNOWLEDGE, SKILLS, AND ABILITIES - Ability to pass basic computer skills test and system level training. - Working knowledge of system reports and the ability to analyze system information to determine the impact of possible changes. - Demonstrates knowledge of: Hospital and professional billing processes and reimbursement Third-party contracting Insurance protocols, delay tactics, systems, and workflows ERISA guidelines for denials and appeals Regulations related to denials and appeals. - Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change. - Possesses efficient time-management skills and proven ability to multitask under tight deadlines. - Demonstrates excellent customer service skills. - Effective writing and communication skills. - Strong comfort level with computer systems. WORK SHIFT: Days (United States of America)LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras - Deliver healthcare with heart. - Give people a reason to smile. - Put a little love in your work. - Be honest and real, but with compassion. - Bring some lagniappe into everything you do. - Forget one-size-fits-all, think one-of-a-kind care. - See opportunities, not problems – it’s all about perspective. - Cheerlead ideas, differences, and each other. - Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.