Your job is more than a job The Collector Senior is primarily responsible for ensuring all claims are processed and billed accurately and in a timely manner, as well as serving as a mentor and resource to fellow billing staff. As needed, this individual is also responsible for completing or assisting with special projects. Your Everyday GENERAL DUTIES - Maintains responsibility of the timely submission of all professional claims assigned. - Works daily electronic billing file and submits insurance claims to third-party payers; reviews daily edit reports from the professional billing system and makes necessary corrections to allow electronic submission. - Reviews error reports from electronic payers; identifies errors and makes appropriate corrections to ensure accurate claim submission. - Monitors claim rejections for trends and issues and reports findings to supervisor - Prepares and submits manual insurance claims to third-party payers who do not 
accept electronic claims or who require special handling. - Coordinates medical record requests as needed. - Documents billing activity on the patient account; ensures compliance with all state and federal billing regulations and reports any suspected compliance issues to the Billing Manager and / or Supervisor. - Works with supervision, management, and the patient accounting staff to improve processes, increase accuracy, create efficiencies, and achieve the overall goals of the department. - Observes best practice processes in billing, follow-up, and customer service activities. - Participates in staff training that aligns with recognized improvement opportunities and increase understanding of Medicare/Medicaid requirements as well as general billing and follow-up processes. - Acts in accordance with LCMC’s mission and values, while serving as a role model for ethical behavior - Adheres to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines. The Must-Haves Minimum: EDUCATION/EXPERIENCE QUALIFICATIONS - Required: High School Diploma/GED or equivalent OR 2 years of work experience. - Preferred: 3 years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management LICENSES AND CERTIFICATIONS - Certification in billing and/or coding KNOWLEDGE, SKILLS, AND ABILITIES - Ability to pass basic computer skills test and system level training. - Working knowledge of system reports and the ability to analyze system information to determine the impact of possible changes. - Demonstrates knowledge of: Hospital and professional billing processes and reimbursement Third-party contracting Insurance protocols, delay tactics, systems, and workflows ERISA guidelines for denials and appeals Regulations related to denials and appeals. - Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change. - Possesses efficient time-management skills and proven ability to multitask under tight deadlines. - Demonstrates excellent customer service skills. - Effective writing and communication skills. - Strong comfort level with computer systems. WORK SHIFT: Days (United States of America)LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras - Deliver healthcare with heart. - Give people a reason to smile. - Put a little love in your work. - Be honest and real, but with compassion. - Bring some lagniappe into everything you do. - Forget one-size-fits-all, think one-of-a-kind care. - See opportunities, not problems – it’s all about perspective. - Cheerlead ideas, differences, and each other. - Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

Overview The collection representative works with patients, family members and clinic personnel to ensure good internal and public relations while decreasing accounts receivable and maximize clinic revenue. This remote position requires excellent phone skills and basic computer skills. Responsibilities: - Receive and resolve patient correspondence regarding insurance billing, and initiate accurate account adjustments; follow all billing problems through to conclusion - Answer all correspondence relating to billing questions; make appropriate financial arrangements - Verify insurance status, eligibility and general account information - Assist patients with courtesy billing - Work assigned eClinical Works Collections Cycle accounts. - Identify claims with errors and communicate with appropriate staff to initiate corrective action. Qualifications: - High school diploma or GED - 12 to 18 months related experience and/or training About MANA Administration The MANA Administrative team provides support services for 27 physician-owned medical practices in Northwest Arkansas. We are an independent, physician owned group established in 1999 to responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for our patients. Our Administrative team includes four Principals, Human Resources, Information Services, Reimbursement, Credentialing, Recruiting, Population Health, Marketing, and Training. We all work together to help our physicians and clinics provide compassionate, comprehensive, quality health care. We support each other, often working on projects together, and maintain a healthy work-life balance. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. Benefits We Offer:At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings: Comprehensive Benefits – -Medical Insurance -Vision Insurance -Dental Insurance -HSA or FSA options with medical insurance -Voluntary Aflac Accident and Critical Illness -Employer paid life, long-term & short-term disability benefits -401(K) match and profit sharing -Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment -Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more! - One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Responsibilities - Receive and resolve patient correspondence regarding insurance billing, and initiate accurate account adjustments; follow all billing problems through to conclusion - Answer all correspondence relating to billing questions; make appropriate financial arrangements - Verify insurance status, eligibility and general account information - Assist patients with courtesy billing - Work assigned eClinical Works Collections Cycle accounts. - Identify claims with errors and communicate with appropriate staff to initiate corrective action. Qualifications - High school diploma or GED - 12 to 18 months related experience and/or training

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote opportunity; however you must be in the WNY area! Join American Coradius International LLC: A Leading Collections Agency. At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Must be experienced in making outbound calls, ability to negotiate for payment arrangements and skip trace. We're looking for motivated, hardworking individuals who are dependable, have a strong work ethic and a great customer service attitude. Essential Duties and Responsibilities: - Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances. - Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account. - Utilizes all available skip tracing tools to establish contact with customers to arrange payment. - Review and monitor customer accounts daily to mitigate losses. - Take action on accounts needing additional attention under manager approval. - Ensure all company policies, procedures, and laws applicable to the position are maintained. - ALL employees are required to be on camera while working from a remote environment. - Other duties as required. Qualifications - High School Diploma required. - At least 2 years call center/customer service experience required. - Proven ability to multi-task and work in a demanding environment. - Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections. - Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar. - Active listening skills and an ability to influence others. - Proficient computer skills using Zoom, Microsoft Word and Excel. - Ability to embrace a team environment and a culture of continuous improvement. - MUST have a smart phone with the ability to download applications for remote work purposes. Requirements - Sedentary position requires sitting 80% of the time. - ALL employees are required to be on camera while working from a remote environment. - Dual hand dexterity/repetitive use of hands 80% of the time (typing on computer and dialing phone). - Ability to speak proper English grammar and use proper telephone etiquette. - Ability to hear. - Simple/light grasping required of both hands 80% of the time. - Typical noise level for work environment (moderate noise). - Close vision required (clear vision on 15 inch or larger computer monitors). Benefits - MONTHLY BONUSES!!! - 401(k) matching. - Dental insurance. - Health insurance. - Paid sick time. - Paid time off. - Paid training. - Vision insurance. Company Description ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $17.00- $17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Description The GREAT STATE TEAM is seeking Remote Collection Specialists (Account Resolution Representatives) to join our fast-growing teams! As an Account Resolution Representative you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts. **Veterans and Military Spouses Encouraged to Apply** Duties include but are not limited to: - Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity - Utilize negotiating and customer service skills to achieve positive results - Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Qualifications, Skills, and Experience: - 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties - Ability to enter and update data on company and/or client systems in an accurate, timely manner - Ability to work successfully in a fast-paced, deadline-oriented environment - Strong organization skills. The ability to work on multiple tasks simultaneously - Focus upon customer service and deliverables - Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires - Ability to work successfully and cooperatively within a team-based environment Internet Requirements: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Minimum Speed Results: 40 mbps download, 5 mbps upload Camera Requirements: Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: - $16.00/hr plus monthly commission opportunities - Bilingual: $18.00/hr plus monthly commission opportunities - $500 guaranteed monthly bonus for the first 90 days Schedule: - Monday through Thursday, three days from 8:00am - 5:00pm, one evening from 11:00am - 8:00pm, Fridays from 8:00am - 5:00pm with one closing shift per month from 10:00am - 7:00pm, and one Saturday per month from 9:00am - 1:00pm CST. Note: these hours may vary during daylight savings time. We Offer a Comprehensive Benefits Package: - Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts - Paid time off starting at 90 days and annual profit sharing - 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day - Family Friendly Events - Wellness Programs/Gym Reimbursement - All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, PA, MS, AL, GA, FL, NC, SC, MD, NM