This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a strategic leader to manage our Enablement Delivery team. As the Manager II of Enablement Delivery, you will lead the delivery engine that powers performance across Thumbtack’s frontline organizations — including Sales, Service, Success, and Trust & Safety. - Manage a team of trainers and facilitators. - Own the delivery strategy across onboarding and continuous learning programs. - Ensure learning experiences drive measurable improvements in key frontline performance metrics. - Operate as a peer partner to the Enablement Design leader. - Partner with senior business leaders to translate evolving company priorities into performance-focused enablement strategies. - Build scalable systems, modernize workflows, and embed AI-enabled practices into training experiences and team operations. What you'll do - Lead, coach, and develop a high-performing team of enablement trainers and facilitators. - Own the end-to-end delivery strategy for onboarding and continuous learning across all frontline organizations. - Partner closely with the Enablement Design team to shape learning strategies. - Build and operationalize scalable delivery systems. - Partner with senior leaders to identify performance gaps and drive enablement solutions. - Define, measure, and continuously improve delivery impact metrics. - Champion AI-enabled delivery by embedding AI tools and workflows. - Serve as a player-coach by facilitating high-impact sessions as needed. Qualifications - 6+ years of experience in enablement, learning & development, or a related performance-focused function. - 3+ years of people management experience with a demonstrated track record of building high-performing teams. - Proven experience owning or significantly influencing enablement strategy tied to measurable business outcomes. - Experience partnering with senior leaders to translate business priorities into performance-driven enablement plans. - Strong operational and systems-thinking capabilities. - Demonstrated ability to use data and insights to evaluate program effectiveness. - Fluency with AI tools and emerging technologies. Expected salary ranges - For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros: $114,000 - $147,000. - For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states: $103,000 - $133,000. - For candidates living in all other US locations: $97,000 - $125,000.

We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.  We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.  Ascend Learning brand ExamFX is the nationwide leader for insurance and securities pre-licensing and continuing education courses, having trained over nine million people since 1996. ExamFX combines streamlined content, cutting-edge online tools, and highly-predictive practice exams that are the most state-specific available, to ensure students are the most prepared on test day. Thousands of organizations trust ExamFX to prepare employees for exciting new careers. WHAT YOU'LL DO As a Securities Instructor, you will have two roles within education and instruction: Live Classes: You will teach live, interactive Webinar-based courses on high-demand securities industry qualification exams. You will be an ambassador of our organization, empowered to find creative ways to deliver our material. You will assist students with advancing in their study program by providing them with an in-depth understanding of securities products and rules and an understanding of the functioning and structure of the securities industry. Support: In this role, you will also assist, train, and coach students over the phone and through the Instruction email system by responding to their content-specific questions so they are successful in passing their qualification exams. WHERE YOU’LL WORK This position will work remote in the United States. HOW YOU’LL SPEND YOUR TIME - Teach product knowledge to students in written and oral formats - Coach students to help them pass their qualification exams and thereby advance their career - Track updates to material and communicate with team members - Handle customer issues and escalate to management when necessary - Assist with editorial projects, which are not limited to writing content, questions, reviewing rule, or regulation changes WHAT YOU'LL NEED - 5+ years of experience in a teaching or training role - 5+ years of experience in Financial Security industry - Have a passion for teaching, tutoring, training - Knowledge of the compliance rules that govern the security industry - Experience and knowledge with either the Series 7 and Series 66 securities licensing exams or the Series 65 - Exceptional written and oral communication skills - Enjoys working with people - Excellent interpersonal and English skills - Punctuality is a must - Trustworthy, reliable, flexible - Ability to work independently and with a team - Familiar with current technology (desktop and mobile platforms), including Microsoft Office, Internet browsers, and search engines - Team player BENEFITS - Flexible and generous paid time off - Competitive medical, dental, vision and life insurance - 401(k) employer matching program - Parental leave - Wellness resources - Charitable matching program - On-site workout facilities (Leawood, Gilbert, Burlington) - Community outreach groups - Tuition reimbursement Fostering A Sense of Belonging Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.  Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Trainer II builds upon the foundational responsibilities of Trainer I by leading the development of new training materials for emerging RealPage product offerings, ensuring alignment with product functionality and adult learning principles. This role collaborates cross-functionally to support product launches, assists in peer certification through feedback and evaluation, and manages training environments with increasing technical confidence. Trainer II also contributes to process improvement initiatives, conducts client needs analyses to tailor training solutions, and demonstrates advanced facilitation skills across diverse learning formats and audiences. Responsibilities - Execute all primary responsibilities outlined for the Trainer I role, including delivering high-quality training to internal and external audiences. - Develop and maintain instructional materials, supporting team initiatives, incorporating feedback for continuous improvement. - Maintain deep, up-to-date knowledge of RealPage products to drive customer adoption and satisfaction. - Manage and troubleshoot RealPage Training environments, understanding settings and configuration items. - Collaborate cross-departmentally to design and develop new training materials and resources to support the launch and adoption of new RealPage product offerings. - Assist in certification processes for peers and managers by reviewing training certification recordings and providing constructive feedback to peers. - Serve as the designated product owner for assigned RealPage solutions by participating in all relevant product/feature release calls. - Manage release-related training content, coordinate with product teams, test training environments, and ensure all materials are accurate and up-to-date. - Lead scoping calls with clients and stakeholders to develop customized training agendas for private webinars. - Build and manage training agendas & schedules based on completed scoping calls, ensuring timely coordination and delivery for client engagements. - Perform various ad hoc tasks and special projects as assigned, supporting team objectives and adapting to evolving business needs. Qualifications - 2+ years of experience as a Trainer I or commensurate experience. - Demonstrate all Trainer I knowledge, skills, and abilities. - Experience training RealPage Financial Suite Solutions (Accounting, Budgeting and Ops Tech). - Full proficiency in New OneSite – Conventional and/or Affordable and/or Accounting. - Understanding of Adult Learning principles & facilitation/engagement techniques. - Exceptional public speaking skills with the ability to engage, energize, and effectively facilitate learning in a virtual or in-person classroom setting. - Ability to manage multiple priorities in a fast-paced, dynamic environment. Requirements - This is a remote position that requires the ability to work effectively from a home office environment. - Requires the ability to travel up to 50% of the time, which may include domestic flights, driving, and extended periods away from home. - The role involves prolonged periods of sitting and working on a computer, including extensive use of video conferencing and digital communication tools. - Must be able to lift and carry up to 10+ pounds occasionally (e.g., transporting materials or equipment during travel). - Travel may involve varying environmental conditions, including airports, hotels, client sites, and training venues. Pay Range USD $70,700.00 - USD $120,300.00 /Yr.

• Support the portfolio’s operational and technical training needs for Service Desk, IT Operations, and Engineering teams. • Develop and deliver training content that drives growth while accelerating readiness and service delivery. • Design, develop, deliver and maintain operational and technical training programs. • Ensure training content and delivery enables team proficiency in systems, tools, and operational excellence. • Manage a small team of additional training support staff as organizational needs evolve.