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Thumbtack logo
Thumbtack

We help people care for their home from top to bottom — and empower small businesses nationwide to grow.

Manager II, Enablement Delivery

Learning and DevelopmentLearning and DevelopmentOtherRemoteLeadTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States + 1 moreAll locations: United States | United Arab Emirates

Posted

100 days ago

Salary

$97K - $147K / year

Seniority

Lead

No structured requirement data.

Job Description

Manager II, Enablement Delivery

Thumbtack

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a strategic leader to manage our Enablement Delivery team. As the Manager II of Enablement Delivery, you will lead the delivery engine that powers performance across Thumbtack’s frontline organizations — including Sales, Service, Success, and Trust & Safety. - Manage a team of trainers and facilitators. - Own the delivery strategy across onboarding and continuous learning programs. - Ensure learning experiences drive measurable improvements in key frontline performance metrics. - Operate as a peer partner to the Enablement Design leader. - Partner with senior business leaders to translate evolving company priorities into performance-focused enablement strategies. - Build scalable systems, modernize workflows, and embed AI-enabled practices into training experiences and team operations. What you'll do - Lead, coach, and develop a high-performing team of enablement trainers and facilitators. - Own the end-to-end delivery strategy for onboarding and continuous learning across all frontline organizations. - Partner closely with the Enablement Design team to shape learning strategies. - Build and operationalize scalable delivery systems. - Partner with senior leaders to identify performance gaps and drive enablement solutions. - Define, measure, and continuously improve delivery impact metrics. - Champion AI-enabled delivery by embedding AI tools and workflows. - Serve as a player-coach by facilitating high-impact sessions as needed. Qualifications - 6+ years of experience in enablement, learning & development, or a related performance-focused function. - 3+ years of people management experience with a demonstrated track record of building high-performing teams. - Proven experience owning or significantly influencing enablement strategy tied to measurable business outcomes. - Experience partnering with senior leaders to translate business priorities into performance-driven enablement plans. - Strong operational and systems-thinking capabilities. - Demonstrated ability to use data and insights to evaluate program effectiveness. - Fluency with AI tools and emerging technologies. Expected salary ranges - For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros: $114,000 - $147,000. - For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states: $103,000 - $133,000. - For candidates living in all other US locations: $97,000 - $125,000.

Job Requirements

  • 6+ years of experience in enablement, learning & development, or a related performance-focused function.
  • 3+ years of people management experience with a demonstrated track record of building high-performing teams.
  • Proven experience owning or significantly influencing enablement strategy tied to measurable business outcomes.
  • Experience partnering with senior leaders to translate business priorities into performance-driven enablement plans.
  • Strong operational and systems-thinking capabilities.
  • Demonstrated ability to use data and insights to evaluate program effectiveness.
  • Fluency with AI tools and emerging technologies.
  • Expected salary ranges
  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros: $114,000 - $147,000.
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states: $103,000 - $133,000.
  • For candidates living in all other US locations: $97,000 - $125,000.

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